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Device Features

Device Features

Learn about all the wireless features available to you!

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Family Secure

How do I disable the app download approval on my child’s device so I do not need to approve apps?

Questions

7

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Closed

How to deactivate Voicemail greeting?

I want NO greeting when anyone dials my number. None!!!! I’m receiving obscene calls day and night. First with a caller ID number which I blocked and now from Private Caller. Do I have to change my number? (Edited as per community guidelines)

Questions

129

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Codes

Can't receive code to sign in

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22

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Indents code

Cannot get codes with phone numbers provided.

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12

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Voicemail Does Not Work or Exist

I frequently receive calls from work and am not able to answer each one. However, my manager has notified me that my voicemail is not working and they are told to call later when I do not pick up. When I check my voicemail, the only option I am given is to “call voicemail”, and when I do, it gives a

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21

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Email from att regarding whatsapp breach

Email from att regarding whatsapp breach, real or fake?

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28

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Secured family

How to I block certain phone calls from my sons phone

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11

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Accepted Solution

Official Solution

Call History

How long is call history saved? I can only go back 15 months but need to find calls from two years ago.

Questions

65

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0

iPhone won’t send Live pictures

My phone will not send Live Photos after last upgrade?

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18

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Visual Voicemail

Why does ATT continue to run customers in circles trying to set up Visual Voicemail? One thing that should be very clear. The Samsung S22 Ultra IS capable of visual voicemail. It is AT&T that does not support it on the S22U. They insinuate it is a problem with the phone, it is not. I spent hour

Questions

153

7

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App won't work on phone when on cellular or oh PC with using phone as hotsport, but works on all different networks via WiFi

I have an older Security Camera system. It seems at some point in the past year or so I stopped bing able to use the viewer for the sytem when on cellular network via the app on the phone or the app on the PC when using the phone as a hotspot. I have tried connecting to it using both the DNS nam

Questions

 • Wireless

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Logging into my account

I’m sitting in another country and awating an unlock on my phone. But i can’t lock into my AT&T account due to phone number security code, i can’t recive the code when I’m not in the US. Help to unlock my phone appreciated too, is it really true that you have to have you phone enrolled in a plan

Questions

 • Wireless

2

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Mobile Data

When i am viewing my text messages on my bill sometimes there is no number just a date and time why is there no number? How do I find out who texted me on that date and time. It just says mobile data.

Questions

 • Wireless

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What is necessary to get ATT Wireless to update CNAM.

We obtained a phone number in April 2022 that was previously used by a different company. We obtained the number through Twilio. We changed the CNAM at that time. Today (11/28/22), ATT Wireless customers still show the old CNAM while Verizon and TMobile show the new (correct) CNAM. What do we need t

Questions

 • Wireless

3

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Just had a phone call from someone about my landline service.

Someone from AT&T said that they will be removing all the copper landlines and switching to a cellular service for my landline. Is this correct?

Questions

 • Home Phone

5

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Retrenching private driveway (with utility having easement rights) - Who pays?

If a customer lives on a 300ft private driveway (3 residences are located along this driveway) of which the utility companies have easement rights, would att cover the cost of re-trenching the driveway to install fiber-optic, or would the property owners have to pay for the installation? Property

Questions

 • Internet

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Trending Accepted Solutions

(240)

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • Email

1.8K

33

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Official Solution

Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1.3K

8

Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

494

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Accepted Solution

Official Solution

att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

Questions

 • Email

344

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Accepted Solution

Android 13 | One UI 5 | Samsung Galaxy S22

I have SM-S901U ATT unlock. When will the update come to my smartphone? Friends with SM-S901U1 ATT have already received Android 13.

Questions

 • Wireless

298

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