Let us help protect you from online scams.

Fraudsters can try to take advantage of you by phone, email, text or social media. The information on this page should help you better protect yourself from scams and answer your questions about cybersecurity.

Please remember that AT&T will never ask you to send us your personal or account information via email or text message.



What are some of the latest scams?

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I cannot log into my sub account

I am having a problem logging into my sub account

Questions

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Connected device shows as minipc?

There is a device called “MiniPc” that shows up on my WiFi connected devices. I clicked on this device for more info and it says it’s a camera? I have never connected any camera devices to my WiFi so I’m wondering how it would get connected?  I just installed a new router (from ATT) and h

Questions

10

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Slow Internet

Why is my internet always slow we have it in my dads room and we live in a small like house 3 bedrooms and a bathroom and stuff but im always in my living room which my dad room is right in the living room and i still tend to get lag spikes and 4k - 10k ping and its even worse in my room and im most

Questions

18

1

Unknown device wibrain

I had fiber installed today and have only connected one device but my network shows three devices 2 of which are unknown. The first device is wibrain, it shows as if it’s a mini pc. The other device has a MAC address of 16:8D:96:84:B2:B2. Both show offline. Are these devices something the technicia

Questions

35

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login rejection

Login has been rejected for several days "SYS/TEMP" server error, please try again later. All protocols have been rechecked and a secure mail key has been used.  I am using a bellsouth email address on an Outlook program.  Getting desparate and frustrated.

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26

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