Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Device Features

Device Features

Learn about all the wireless features available to you!

5.9K

(5795)
Att protech app complaints

Way I got enroll in asurio mobile insurance just for downloading the app and installing it. I got a email that I got enrolled in asurion I didn't enrolled in any thing they just add that to my account without my concern you need to fix that

Questions

24

1

0

Accepted Solution

Official Solution

network unlock request denied

I submitted an unlock request for a Samsung A12 I bought for my son and paid off early, and got the following response: We can't complete your unlock request right now. Use the device unlock app Your AT&T PREPAIDSM phone comes with a device unlock app on it. Please use this app to mak

Questions

81

2

0

Accepted Solution

Official Solution

Call booster and Wi-Fi calling

What's the point of having a call booster when you have Wi-Fi calling because if he use a booster it goes against your data and the boosters hooked up to your internet. I'm missing somewhere this don't make a lot of sense

Questions

701

14

0

Accepted Solution

Official Solution

Can I hook up my LG Pheonix 4 to a HDMI TV with a HDMI Cable?

I am wanting to connect my phone to the tv with a hdmi cable to watch movies on my tv from my phone. I don't have a smart tv and just have a prepaid LG Pheonix 4 phone.

Questions

33

2

0

Voicemail is locked

I’m trying to set up my voicemail.I have a prepaid plan that was not set up right away.When I call my voicemail it tells me my voicemail is locked.I saw someone else with this issue on the forum that received a direct message from ATT support to help with solving this.Please contact me with how I ca

Questions

180

3

0

wifi calling

So my remaining confusion is my phone - from cricket - galaxy A32 5G (SM A326U) is listed as usable on ATT (I mean it is a cricket unlocked phone), but the only model listed under service capabilities is SM A326U1/DS. So I am still wondering if it will have wifi calling? Very important to me. Thanks

Questions

22

1

0

active armor - network protection

I’m using Active Armor on an iPhone and just now keep getting pinged that I visited an unsafe url. It happened again two minutes later and again a third time for a total of 3. The funny thing is that I didn’t have any browsers open at the time, so not sure how that could be possible? Any ideas?

Questions

33

1

0

WIRELESS CALLER now showing for incoming calls instead of actual phone number

How do I stop calls from displaying WIRELESS CALLED as their called ID instead of the phone number like it used to? This has caused major issues with my job where I field tons of calls for people not in my contacts. I’ve answered a few spam calls that were marked as WIRELESS CALLER and now my spam c

Questions

13

0

0

Number Sync will not work on Galaxy 4 Watch and Samsung Ultra 22

I had the Galaxy 4 watch number sync to my old phone - Samsung Galaxy S20+ (after issues with that also and was told samsung by a tech that samsung rolled out the product and the number sync was not working but would with the new update and it did). Now that I have upgraded the phone I CANNOT get th

Questions

154

9

0

Visual voicemail not working

For a period covering the last 6 months, I've periodically experienced issues with visual voicemail. There will be a new message but I can't play it back without getting an error message: "please wait while message is downloaded." This happened multiple times with the S21 Ultra to the point where

Questions

76

5

0

Accepted Solution

Official Solution

I can't verify my address for WiFi Calling

Can’t verify my address

Questions

118

1

0

wi-fi calling, esim / dual-sim and international use (overseas)

Hi, sorry if this question already discussed here biut please help to understand:i.e. I have dual sim iphone where eSim is ATT and physical slot given to local foreign sim card.I found that: https://www.att.com/features/wifi-calling/ - While traveling in many countries outside the U.S., your phone w

Questions

3.8K

5

0

Need help?

Pinned posts

Most recent

View More

Get the myAT&T app
Fix, replace or check device delivery

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.