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Device Features

Device Features

Learn about all the wireless features available to you!

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How many ip addresses are available for our apn.

We have a custom APN for our iot network. After thousands of devices have been connected we seem to have trouble during the DHCP phase of getting an ip address. Is the address pool allocated to our apn subnetted and possibly restricting the total number devices connected. 

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Can I swap back and forth from my Note 20 with an esim to an iphone 14 with esim?

If I convert my Note 20 Ultra to esim can I then quickly switch over to an iphone 14 with esim as a secondary work phone when I need it, and then switch back to my Note? If it's not possible, when will it be?

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Cell booster pro Commpatibility

Is cell booster pro compatible with IOT CAT-M and CAT-1 devices?

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How do I uninstall AT&T Active Armor

AT&T Active Armor has taken over my cell phone! I'm not getting calls I want among other frustrating things. I can't find anyway to get rid of this app. It has not been beneficial. 

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Using phone overseas

While travelling, if I have a phone that is on installment plan, can I add another eSIM? The phone is not paid off. I am not removing ATT eSim.

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AT&T secure family

Hi. When will be ale to prevent our kids from disabling the Secure Family Companion App on iphones @ws154k

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Why are people who are in my address book and even my favorites list on my iPhone still are being blocked by this active armor app?

This app keeps blocking people who are valid numbers and are also listed in my address book and some are even in my favorites list! How do I get it to stop blocking valid numbers? I am going to have to turn it off for now because no one can reach me and there’s no way to add a number to the approval

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Remove ActiveArmor from IOS

ActiveArmor is currently blocking important calls. I would like to completely remove from my iPhone but can't find a way to do it anywhere.  I understand that just deleting the app doesn't work.  Please help.

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Does a hotspot work in an area that you can't get reception

I will be working in an area that you cannot get reception for phone calls or texting. I think it may be because they have a tin roof. Will setting up a hot spot make any difference? I really need to be able to watch an instructional video on youtube.

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I need to remove at&t call protect from my unlocked phone

I need to know how to remove at&t call protect from my unlocked phone .

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Can't get voicemail messages

Always says you have no voicemail messages

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 • Wireless

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at&t email won't connect to pop account settings.

AT&T email won't connect to pop server acct. I have used outlook 2010 for years and changed this past summer to Outlook 365 with no problems.   I had to change my password and all I get when I try and connect is "Something went wrong and Outlook couldn't save your account settings." 

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 • Email

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Incorrect caller ID on calls to India

I have international calling activated in my account. Since last few weeks, whenever I call India (used +91 prefix) the person I call gets incorrect caller ID (starting with +91) instead of my US number. Also the call voice quality is terrible. I have to disconnect and call back again few times befo

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 • Wireless

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VISA Reward Cards Expired

It makes no sense that AT&T VISA Reward Cards have expiration dates. The money on them was our incentive for getting AT&T, but we just realized that the cards expired a week ago -- even though checking their balances by phone reveals they still have balances on them that we cannot access. I

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 • Internet

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Pool Phone Requirements

As part of our HOA, we have a neighborhood private pool that requires a phone line be established for 911 emergency calls. This is a requirement (I assume) by the City of Austin, where this pool is located. Can anyone direct me where I can go to find out exactly what the requirements are for this ph

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 • Home Phone

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I'm not recieving phone calls from 402 area code

The caller is NOT even given the option to leave a message. The call is not showing in my 'missed' calls log. I have a S21 Ultra which is a replacement for another S21 Ultra in Jan 23. AT&T store could not fix the problem and said to order another S21 Ultra...

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 • Wireless

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I what to buy a gateway

I want to buy a gateway to replace my 2Wire 198. Is that possible, and will AT&T configure it to my current internet service?

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 • Internet

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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 • Wireless

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Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

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 • Wireless

162

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can't ACCESS my old SBCGlobal.net Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years

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 • Email

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ATT email ask me to update my email account

I keep getting this email from AT&T Email Desk???? asking me to click on a link to update my email account. Does anyone know if this is real or a scam to get me to click on the link???? Thanks Jerry

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 • Email

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