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Device Features

Device Features

Learn about all the wireless features available to you!

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(5798)
can I activate eSIM while in roaming?

Hi - if I travel abroad, I can get local SIM - if I decide to do so, can I convert my ATT SIM to ATT eSIM (to free the physical slot) while abroad and activate the new ATT eSIM there (over WIFI) or I have to be within ATT network while doing so? Thanks

Questions

86

6

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International Day Pass not Connecting to Internet

I have an iPhone 11 and the international Day Pass does not connect to the internet in France, Mexico or Guadeloupe. But the advertising says you can connect to the internet. Thanks!

Questions

68

13

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Call and Text logs

How do I see an itemized list of the phone calls and texts sent on my home computer

Questions

105

4

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cart trouble

after loading my cart, won't let me access it

Questions

883

6

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Camera

A71 5G giving "camera failed" warning.

Questions

18

1

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Activate hotspot

How do I activate the hotspot function I just ordered?

Questions

22

1

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How would I uninstall AT&T Call Protect application?

Two or three weeks prior, I was getting robocalls like clockwork. I introduced the application and it worked until I understood that it was obstructing each and every number that wasn't in my contacts list. Counting emergency clinics and schools... I had a go at unselecting the obscure numbers choic

Questions

29

0

0

Accepted Solution

Official Solution

AT&T Call Protect not working

I've had AT&T Call Protect for a while now, but today, I am getting numerous spam calls. When I open the Call Protect app, it isn't showing all of the calls that are coming through. I disabled this app, enabled and restarted my phone... still getting calls coming through. Is there any fix for th

Questions

99

1

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New voicemail messages fail to download

On two occasions so far (about a month apart from each other), new voicemail messages have failed to download. A message is displayed stating "please wait while message is downloaded" or something similar. I have to call support and have my phone taken off and re added to the network. I would prefer

Questions

295

11

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Accepted Solution

Official Solution

VISUAL VOIICEMAIL

Does The Samsung Galaxy A12 Visual Voicemail come with a callback feature?

Questions

52

3

AT&T Wireless Internet (IFWA40) features cut ?!?!

I have an AT&T Wireless Internet (IFWA40) adapter and the Mobile Share Advantage 12GB plan that includes hotspot capability. After my hotspot feature did not work, I was told by an agent that AT&T was no longer supporting both telephone and data on the adapter and that I had to declare it a

Questions

81

14

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block text messages from various email address

I am receiving numerous dating and (Edited per community guidelines) text messages on my phone from various email addresses that I want to block.  How can I block them?

Questions

1.2K

9

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