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Device Features

Device Features

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submitted a dispute

Has anyone ever submitted a dispute? How do you do it?

Questions

17

1

0

VPN

I have some apps that will not run if they detect a vpn is in use How do I turn off VPN, momentarily, then turn it back on when I'm done with the app Or, can I have these apps run without going through vpn, and leave vpn on?

Questions

168

5

0

Accepted Solution

Official Solution

MOBILE SECURITY APP

How do I get rid of the lockscreen requirement that I enter a passcode ? I've uninstalled the app ATT ACTIVE ARMOR but it still asks for the passcode. 

Questions

21

1

0

Accepted Solution

Official Solution

Cingular Flip Phone Auto Redial

My Cingular Flip Phone IV will automatically redial the last number I called when I bend over with the phone in my pocket. I just tried pressing on various spots on the case, and it redialled! (But I do not know which press did it.) I do not see anything in the user manual about a redial feature. An

Questions

1.7K

37

Accepted Solution

Official Solution

Do we get charged for going over the Hotspot limit?

Hi! So I get the minimum 3 gigabytes of hotspot data. Once I use up all of it tells me the max speed will be decreased but it doesn’t tell me if I’ll be charged more for going over the 3gbs. the slowest hotspot speed is faster than my wifi so I wanted to know if we get charged for going over the hot

Questions

40

3

0

One more ActiveArmor setup failure

iPhone SE 3 (2022) iOS 15.5 I had CallProtect installed previously. Installed the new ActiveArmor app, but on launching I get We hit a snag Something went wrong. Go to att.com/myatt to complete your AT&T ActiveArmor Mobile Security & CallProtect activation​ Logged in to att.com/m

Questions

36

3

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Active Armor

I recently bought the active armor app and upgraded to the advanced. I cannot can not connect to the VPN services provided. Can someone please explain how to use it?

Questions

31

1

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Call Protect App blocking contacts

The ATT call protect app has in the last Two weeks blocked calls from people in my contacts list. Including my husband who calls me several times a day and then all of a sudden he was blocked. I am also missing a very important calls for interviews since I’m currently looking for a new job. This ne

Questions

1.5K

11

Accepted Solution

Official Solution

Call Protect App is blocking wrong number

The Call Protect App is blocking calls from my daughter.  She is calling from a ATT cell phone.  When she calls the phone does not ring and the call goes to voice mail.  The call shows up in the All calls in the app, but does not show as being blocked.  So I can't go into the app and unblock.  How d

Questions

6.5K

13

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How do I remove a number from Active Armour

For some reason my mother's number is flagged as a high risk Spam number how do I get her number removed off of there so it will quit blocking it.

Questions

111

11

0

Accepted Solution

Official Solution

My turbo Hotspot 2 is stuck on hello..if I reset what happens

I want to k own if I do a factory reset how do I get my internet back on ...

Questions

2.2K

14

0

Accepted Solution

Official Solution

I can’t make outgoing phone calls

I can’t make outgoing phone calls

Questions

482

2

0

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