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Device Features

Device Features

Learn about all the wireless features available to you!

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Unlocking my phone for new SIM card

How do I unlock my phone to install a new SIM card abroad

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Can't make or receive calls

Can't make calls or receive calls

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reset number of rings before voicemail

Apple iPhone 14 Pro Max voicemail answers after only 1 ring. Need to reset it to 5 or more rings

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Why is my wi-fi calling option greyed out?

I have an AT&T unlocked LG V60 Thinq currently using T-Mobile. they were unable to troubleshoot further and say it is likely that the phone was not fully unlocked. so I did the unlock procedure the other night and still have no luck. How can I enable wi-fi calling on my device?

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Att secure family not working

I registered att secure family. When trying to add child line to monitor it says "something went wrong, try again later" same thing every day for about a week. Need help. 

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Why does active armour app say I have 491 apps?

My active armor account says I have 491 apps that were scanned all are safe... but I kind of find that impossible, is there any way that it could be picking up uninstalled apps and showing me those I'm not sure?? I know there are system apps it must be scanning as well....but 491 is crazy!! if someb

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Unable to log in to Harman Spark/can't reset password

I have been trying to log in to my spark (wifi was already set up so that's working) but it keeps telling me incorrect username or password. When I click to reset the password and fill out the info I get the email, and I cab click it to enter a new password, but when I click to save the new passw

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Active Armor

Can my Galaxy A13 5G support the active armor app?

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Firstnet and VPN issue

I recently upgraded to a Netgear M6 Pro hotspot with FirstNet. I also have Firstnet on my Iphone 14. My wife has AT&T service on her Iphone 14. When she is working from home using Pulse Secure VPN her VPN connection drops every so often multiple times a day when on the FirstNet hotspot. She has

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New device

I want to talk to AT&T rep. Conversation was dropped. Just trying to resolve issues

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Buried Fiber in my front yard. Yard left in ruins.

How do I get AT&T to come fix my front yard? I have a corner lot in my neighborhood and AT&T recently finished laying fiber.  They fix most of the home's yards, but most we small.  My yard has three holes, with one being gigantic and right in the front.  They need to smooth i

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 • Internet

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How to connect Netgear Orbi and eero 6 routers to att fiber modem

Two modems one modem

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 • Internet

7

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Logging in to sbcglobal email

I've had no success logging in to my sbcglobal.net account. I've tried resetting my password, however when I answer the security questions correctly I get the message that it's wrong. There is no other option to recover password.

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 • Email

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Email loop

When I log in using my correct user name and password I’m in a continuous loop and it logs out before it connects to yahoo email. I was on the phone for over an hour and no one can help me. This is the only way I have to access my email.

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 • Email

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Landline out of order since before Christmas 2022

My phone has not worked since before Christmas and was bad before that. In November the service was so bad that I even bought a new phone thinking it was my equipment, not the line. I am still being charged for my full bill. Who can I contact to make a complaint about this. They keep telling me th

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 • Home Phone

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Digital VOIP call history

I want to view and print my Digital VOIP call history. NOT my cell phone history.

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 • Home Phone

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Sim card activation

I went to Att store in El cajon/Main street to activate my new card but there was a guy working said you should go to the store that you bought your phone and card. Nonsense!!

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 • Wireless

281

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ATT email ask me to update my email account

I keep getting this email from AT&T Email Desk???? asking me to click on a link to update my email account. Does anyone know if this is real or a scam to get me to click on the link???? Thanks Jerry

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 • Email

264

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Closing outdated versions of AT&T Yahoo mail. Is this a scam?

Received this email today. Is it a scam or should I click the link? Thanks This is to notify you we are closing all Outdated versions of our Mailbox as

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 • Email

236

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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how do i get the fiber lines installed?

how do i get the fiber lines installed

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 • Internet

207

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