Features & Services

Features & Services

Tips for getting the most out of your wireless features.
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Visual Voicemail

Why does ATT continue to run customers in circles trying to set up Visual Voicemail? One thing that should be very clear. The Samsung S22 Ultra IS capable of visual voicemail. It is AT&T that does not support it on the S22U. They insinuate it is a problem with the phone, it is not. I spent hour

Questions

 • Device Features

383

32

Accepted Solution

Official Solution

Why is my service suddenly terrible?

We used to have good cell service in our neighborhood, and for the past few weeks the best I can get is 2 bars. What's going on? Why does it suddenly (Edited per community guidelines)? I'm ready to change providers. My zip code is 30078.

Questions

 • Network Coverage

646

2

0

Roaming

9mobile Nigeria formally Etisalat is not roaming on AT&T. It was not a cell phone issue. The sim was interchanged from iPhone 6s to an unlocked android with up to 5G capabilities but still did not connect to AT&T. Network was switch from automatic to manual choosing AT&T but cell pho

Questions

 • Network Coverage

66

12

0

Wifi calling unavailable on s22 ultra

I have never been able to access wifi calling on my samsung ultra 22 via the Firstnet service since I got the phone. There is no toggle button, it isn't even grayed because "wifi calling" does not show up anywhere on my phone on any menus. I spent several hours on the phone with different people at

Questions

 • Device Features

11

1

0

Phone not making my calls

My SOS is on from my esim. I had been trying to make calls for a few hours and now I can’t make any

Questions

 • Network Coverage

11

1

0

I cannot get verification texts on my new iPhone 14

I cannot get verification texts to sign on to my accounts on my new iPhone 14. I seem to get all other texts. Apple and credit card companies have not been able to help and tell me to try contacting AT&T. Any idea why I can't get these texts?

Questions

 • Data & Messaging Features, Internet Tethering

351

12

0

Number Transfer PIN

I have two (2) ATT phones, each with it's own phone number. Will ATT have to generate two (2) separate Number Transfer Pins, one for each phone?? Can both new Number Transfer Pins be generated and provided from one (1) phone call to ATT, from one of the two (2) phone numbers??

Questions

 • Account Features

11

1

0

Security preventing phone verification

One of my websites can't otp verify my phone cause network spam text settings preventing it. Where can I change settings?

Questions

 • Data & Messaging Features, Internet Tethering

8

0

0

hotspot on Iphone 13 - download speed is very fast but upload speed is 0

hotspot on Iphone 13 - download speed is very fast but upload speed is 0  why and how can it fix it?

Questions

 • Network Coverage

9

0

0

Voicemail time incorrect

The time stamp on voicemail messages is an hour ahead. I have checked timezone setting in phone and found them to be correct. This pro lem is annoying, Please assist. Thank you

Questions

 • Device Features

11

0

0

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(14)
Security preventing phone verification

One of my websites can't otp verify my phone cause network spam text settings preventing it. Where can I change settings?

Questions

 • Data & Messaging Features, Internet Tethering

8

0

0

hotspot on Iphone 13 - download speed is very fast but upload speed is 0

hotspot on Iphone 13 - download speed is very fast but upload speed is 0  why and how can it fix it?

Questions

 • Network Coverage

9

0

0

Voicemail time incorrect

The time stamp on voicemail messages is an hour ahead. I have checked timezone setting in phone and found them to be correct. This pro lem is annoying, Please assist. Thank you

Questions

 • Device Features

11

0

0

One whole year of terrible RCS messaging support. Don't know what to do.

AT&T Z Flip4 user here, really disappointed that AT&T still has not solved the issue of RCS messages not delivering to just about anyone not using a brand new AT&T Samsung phone (so nearly everybody). It's left me with undelivered messages all the time, spotty connections where it will a

Questions

 • Data & Messaging Features, Internet Tethering

21

0

0

Active Armor

This app requires way too many steps to report/block a number. You can't delete from the recents list (which I could do with call protect).  You have to go into the active armor app and select the number, then select report or block.  If you select report, you still have to tell it to blo

Questions

 • Account Features

17

0

0

ATT tower #11542 located at 8971 View Park Road, Port Orchard, WA

The tower near our home has (2) very bright flashing lights on this tower. It was always red flashing at night for the past 25 years. It is very annoying and makes it difficult to sleep at night. This has been going on for over 10 days now. Please check into this as all my neighbors feel the same wa

Questions

 • Network Coverage

27

0

0

Trending Accepted Solutions

(11)

Accepted Solution

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Voicemail not working (asks for voicemail box number)

I have a Motorola Stylus 5G phone that I got last August and I am trying to set up voicemail so I can have a recorded message when I miss a call and I can receive voicemails. When I try to call my voicemail, I am asked to either enter the number of the person I am trying to call, or, if I press poun

Questions

 • Data & Messaging Features, Internet Tethering

61

5

0

Accepted Solution

Official Solution

active armour

Who is eligible for active armour FREE?

Questions

 • Account Features

61

3

0

Accepted Solution

Prepay Sim $50 (Hotspot explanation) use unlimited

what does this mean ( 5g mobile Hotspot) I wish to purchase on arrival at Boston International the $50 dollar sim ---for a unlimited data sim for about 2weeks use 5GB mobile hotspot Online only, limited time. Req’s new line. Hotspot data applied withi

Questions

 • Data & Messaging Features, Internet Tethering

40

4

0

Accepted Solution

Official Solution

Unblock someone accidentally blocked

Apparently I accidentally blocked someone I definitely need to be able to contact me. How do I unblock a specific number?

Questions

 • Account Features

35

1

0

Accepted Solution

Official Solution

How to get old text messages starting from 2009 to 2018

Hi,I want to see and print all text messages that I received from 2009 to 2018. How can I get these old text messages? Thanks!

Questions

 • Data & Messaging Features, Internet Tethering

28

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