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Hooked up wires from base and tried to hook them up to a jack to see if I could get a dial tone!

Not!  Hooked the jack to the Cat5 wires from a solid ORANGE wire and nothing.  Did the same thing with a solid Blue line and nothing.  There are two bridge like looking things with the number 0F26L0.  The green side looks like a "board" and the other side has white plastic inser

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Can't access email

I suddenly cannot access my email. For no reason, the credentials were invalid. I have literally tried everything in different orders using the information on your website. Is it possible to either get the log-in information or clear the credentials so I can start over? It is my main address and I'

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useless customer service

Hi I called AT&T to inquire about the $200 rewards card that was promised to me at the time of internet sign up. I was promised $300 total rewards card out of which only $100 has been sent and I had to call multiple times to inquire about when I will get the remaining $200 which in itself is a

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AT&T cell booster work with just hotspot

We have moved to a rural area with limited cell coverage and no home internet options. We run our streaming TV through hotspots on our phones. Decent reception, but would like to improve. Looking at purchasing cell phone booster from AT&T, but read that an Ethernet connection is required. &nbs

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Lost email account

I've had this email account for decades. You had my gmail email for resetting passwords. Yet you say you don't have the needed information.  Your help center said they can't override the system and rest my password.  I had the right password.  It was correct because it was saved on G

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Accepted Solution

ActiveArmor Advanced Mobile Security, Identity Monitoring Configuration

I have never been able to configure the Identity Monitoring part of My Identity for ActiveArmor. I have AT&T Unlimited Extra Plan for my IPhone.  I have researched several times to no avail.  I cannot add a phone number, or email address, etc.

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ATT device promotion is not applied as per the Advertisement

I purchased an iPhone 14 Plus with a Christmas promotion at a store, which advertised a device cost of $5 per month. However, upon activation, I discovered that they charged me $25 instead of the promised $5. When I raised the issue at the store, they instructed me to contact customer service. Custo

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Active Armor blocking connections to google services when on secure wifi

Using an Android device on my home secure wifi. With Active Armor installed google photos are not backed up to the cloud and google calendar does not sync. If I uninstall Active Armor everything starts working fine.   Checking my firewall/router logs for the mobile device in question, when

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Wired TV starts and stops

Received a new wired DvR for the den TV. It continues to start, stop and pixelate. I have pulled plug on all devices, re booted router with no success. Have also checked input plugs and tried known working HDMI cables. My wireless boxes are fine. Help….

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Is the degree to which they make it impossible to transfer to another provider malicious or merely negligent?

Sort of curious about this; I know it's smart for online companies to make it hard for people to find the "Disconnect" or "Leave Group" button, but at the same time at a certain point this becomes an underhanded business practice that I would imagine they could get in trouble for. What do others her

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(154)
Lost email account

I've had this email account for decades. You had my gmail email for resetting passwords. Yet you say you don't have the needed information.  Your help center said they can't override the system and rest my password.  I had the right password.  It was correct because it was saved on G

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Does anyone else lose service near Dunnellon, FL?

We cannot make or receive calls from inside our home in the Hills of Ocala neighborhood!

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SBCGLOBAL.NET Email account at Currently.com

My email account is not working or it was deleted.   Who can I contact?    I have no access to my emails anymore.  Please help , Thank you 

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Text numbers in code

Instead of the actual phone number appearing I see a lot of codes in the usage details for messages. How can I know the number that they belong to?

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Wrong use of the unlock code

I was waiting 3 weeks until i got the unlock code of my new microsoft Duo 1 , By mistake I inserted a non US, non Canadian SIM card and tried to unlock  the device with no success, i realized my mistake after using the unlock code several times , the message i am receiving is : " SIM locked fo

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My internet is gone forever!

Outage has Been taken over 2days ‘ anther internet provider nEver make this happen! Only Att !

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Complaint about ATT customer service

How do i make a complaint about ATT customer service? The first person i talked to stated fiber installation was just a tech installing a "box" in the home. Tech appt gets cancelled by "the system", i make another appt and then no one shows up i didnt even receive a call saying they would be late. I

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Outage in Fort Wayne Indiana.

I was told by a local at&t franchise that the service is down for a lot of people in my area! My phone S22 Ultra from At&t is trying to connect to ve.... towers!

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Cancel Service Plan

I'm new to AT&T and two days ago activated my iPhone. However, I've been thinking and I want to cancel my service plan and go back to my old phone carrier. My question is will I still have to pay the installment plan amounts even though I just activated my phone/service with AT&T? I haven't

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Senior discount

I wonder can I get discount from ATT internet subscription for being senior?

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Activating a replacement gateway - surprise at the end

After numerous short-term outages and several custormer service reps, tech on the phone recommended that I replace my BGW320-500 gateway. New gateway arrived next AM. Circumstances led to a one-week delay before swapping out the gateways. New gateway arrived with detailed instructions for returning

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