
Get order status
Did you just order a new device? We've made it easy to check the status of your order!
Total Posts
Total Members
Total Likes
Did you just order a new device? We've made it easy to check the status of your order!
Ready to push the smartphone boundaries with the new Samsung Galaxy S23?
Learn how to setup or fix your device with step-by-step help.
j'ai un samsung galaxy code sur le reseau AT&T, quand j'essaie de placer la demande de son code de deverouillage du reseau, la demande a echoué en raison qu'il est activé. voila le message qu'on me donne: "Before you can unlock this device, the owner must remove it from their account." aidez-mo
Questions
•
Wireless
33
2
0
i got my globally unlocked s23 Ultra 5G, and went to ATT store get new sim card, but still not work, even i can search "AT&T" at "Nwtwork Operators"
Questions
•
Wireless
85
13
0
My ex partner didn't have permission
Questions
•
Wireless
5
0
0
Had some guy w badge come to my door that clearly has No soliciting Sign posted on door. I spoke to him via camera speaker he wanted to talk to new homeowner & asked when he could come back & talk. Like (Edited per community guidelines)? Is this how they do business?
Questions
•
Internet
17
3
0
Accepted Solution
Official Solution
Caller ID stopped working on my DECT6.0 after about 2 months of using this phone. I hooked up my old phone and it works OK on it.
Questions
•
Home Phone
912
7
0
Very loud noise when I start punching in a number. Also people can't leave a voice-mail because they only hear the loud noise. I tried unplugging everything . Both handsets are affected. I think it's the line.
Questions
•
Home Phone
1
0
0
I started service at an ATT store in Mission Viejo, CA. I was told that if I was not satisfied with the service that I had 14 days no hassle commitment that I can cancel the service and I would not be owed any thing for it. I notticed that the service at my house was not good. Was getting missed
Questions
•
Wireless
1.4K
3
0
Accepted Solution
Official Solution
What is the email address which I am suppose to send my proof of employment as an educator? The representative at the store said that I needed to download it and send it in. However, no email address was provided.
Questions
•
Wireless
73
2
0
Hello I paid off my iPhone six months ago and I want to unlock my SIM but I’ve closed my account before. As I didn’t know that I needed to unlock it before transferring. I attempted to request a device unlock after my account was closed, but keep getting denials because the AT&T team say my ac
Questions
•
Wireless
107
7
0
Hello I'm trying to unlock my device but I already cancelled my AT and T account a few months ago. When I try to unlock it, the website tells me that I have a bill unpaid, and that's not the case. I went on my client account and it says that the account was closes and there's no bill left.
Questions
•
Wireless
15
2
0
My ex partner didn't have permission
Questions
•
Wireless
5
0
0
Very loud noise when I start punching in a number. Also people can't leave a voice-mail because they only hear the loud noise. I tried unplugging everything . Both handsets are affected. I think it's the line.
Questions
•
Home Phone
1
0
0
Hi, i send marketing mails to my clients ,i send low volume like 2k suddenly my ip's are spam ,i don't know why ip's are got spam Kindly fix this issue.
Questions
•
3
0
0
I have filed several "Notice of Dispute" forms online using AT&T online portal.No one has responded at all, much less within the 5 days they promise.While this doesn't surprise me, is there a more direct way to Dispute charges on my bill?
Questions
•
Wireless
3
0
0
New to this forum and just got ATT fiber (1gb). After talking with the tech who installed the gateway I decided to update my wifi router to a Netgear Orbi wifi mesh router (wifi6). I've setup the Orbi and things seem to be running fine. But I'm reading something repeatedly about how I n
Questions
•
Internet
5
0
0
Accepted Solution
Official Solution
Is there any way to report an outage on a landline besides staying on hold for an hour or more??
Questions
•
Home Phone
436
4
0
Accepted Solution
Official Solution
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
Questions
•
Internet
401
6
0
Accepted Solution
Official Solution
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
Questions
•
Internet
310
2
0
Accepted Solution
Official Solution
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
Questions
•
Wireless
264
1
0
Accepted Solution
Official Solution
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
Questions
•
Internet
257
2
0
Looking for the new Samsung Galaxy S23, Samsung Galaxy S23+ and Samsung Galaxy S23 Ultra? We've got what you want!
Whether your gift was bought from us or is a compatible and unlocked device, we can help you set up that new gift and get you connected!
Learn how to troubleshoot CARE CODE error messages, fix login issues and a more secure way to access your AT&T mail service.
We have all you need to ensure your service is not interrupted.
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
We can help you manage your account, transfer billing responsibility, understand your bill, and more.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.