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(369109)

Accepted Solution

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How to automatically forward voicemail?

When I get a wireless voicemail, I need to automatically: - Forward the V/M - preferably to other cellphone, OR to email, text, or whatsapp. OR - Send me an alert to email, text, or whatsapp.

Questions

15

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0

Accepted Solution

Official Solution

Closed

Why was I charged twice in the same month?

I'm enrolled in auto pay and have always been charged on or around the 12th of each month. It's been that way for years. I'd like a clear and concise explanation as to why I was charged again today as well as a reason for the fees being increased. Customer service told me that the billing cycle was

Questions

10.4K

18

Traveling abroad and FaceTime/Facetime audio works but not regular calls.

I’m traveling abroad and I’m able to call using FaceTime and FaceTime Audio but I’m unable to make a regular call via the mobile selection from a contact. I’m not connected to any Wi-Fi but I am able to see my Weather app and watch YouTube videos but it seems as if only mobile calls cannot be done b

Questions

12

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SSACT-557

Hi, Trying to activate a Prepaid card. Getting a msg that 2G phone is not supported. Running a Samsung A53 5g device. Any idea to resolve this?

Questions

2

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0

How do you use a secure mail key when trying to access mail on iPhone

I have setup an email secure key for my computer which is running Thunderbird client (Mac) and while I was on the ATT.COM site I also made one for my iPhone. How do I use the secure key on att.net account that goes through Yahoo? It wants me to have Capital letters, lowercase letters, a number and a

Questions

3

0

0

Accepted Solution

Official Solution

Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

Questions

90.9K

232

Receiving texts

Just purchased a Galaxy A25 and prior to that had an S22. With both phones I have been unable to receive a lot of text messages that are being sent to me when my phone is turned off. If I leave my phone on, I never have a problem. I tried all the suggestions such as toggling on and off Airplane mode

Questions

16

3

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Fraud Case problems with ATT

After reading a bunch of the forums and other peoples complaints, I am honestly scared. I have read that the complaints are not answered in time and that there are no priorities given at all. I have my claim confirmation number and I have done everything. I am aware that I will get a reply to call t

Questions

43

12

Wrong time display on hub

Since DST (3/10/2024), the time on my hub is incorrect. I live in AZ and the time is one hour ahead. I have reset the hub and that did not fix the issue. Any suggestions?

Questions

11

3

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How r u people still in business

I live in Stafford VA and travel up and down to DC, and to Chantilly Fairfax VA every day of the week. I made the mistake of changing from T-Mobile to at&t because the phone and Internet connectivity was very poor for T-Mobile at home in Stafford but very good everywhere else. Some guys at Costc

Questions

63

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(71)
SSACT-557

Hi, Trying to activate a Prepaid card. Getting a msg that 2G phone is not supported. Running a Samsung A53 5g device. Any idea to resolve this?

Questions

2

0

0

How do you use a secure mail key when trying to access mail on iPhone

I have setup an email secure key for my computer which is running Thunderbird client (Mac) and while I was on the ATT.COM site I also made one for my iPhone. How do I use the secure key on att.net account that goes through Yahoo? It wants me to have Capital letters, lowercase letters, a number and a

Questions

3

0

0

software bug in att billing system

Four months ago the usual email "Your AT&T online bill is ready to be viewed" said I owed the usual $60. Clicked the pay now button, logged in, and it said welcome to the new site howdoya like it, my internet bill is $0.00. Tried to pay anyway, there was no way. Customer service said that is the

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8

0

0

How can I update CNAM base for a non ATT number

Our Twilio number is not showing up on the Caller ID for ATT cellular phones

Questions

7

0

0

Why am I not able to change my att email profile picture?

There is no option to change the att email profile picture, why is that?

Questions

2

0

0

My phone is stuck on SOS

I have an IPhone 13 Pro, purchased through ATT. My extended family & I have been ATT wireless customers for close to 7 years now. With part of my family also being home phone, internet & TV service too. To be clear here my spouse has Verizon through work and NEVER has a problem.  Well not for long,

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16

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0

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(78)

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Urgent

I've been abroad for over 2 years and my AT&T prepaid number is suspended. I need help reactivating it so I can regain access to my account. The issue is that my OTP (one time Password) requires that I have access to my text messages for verification purposes. Any guidance on how to resolve this

Questions

335

7

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Accepted Solution

S22 keyboard microphone icon has disappeared after update

After an update, the microphone button on the samsung keyboard disappeared. You know, the one you press to speak a text or whatever.  I check GeneralM anagement/SamsungKeyboard/Voice Input.  It's set to Samsung voice input. When I try the settings gear and "..." on the keyboard, i don't s

Questions

274

6

0

Accepted Solution

Official Solution

Wifi speed

Will having a past due bill on my account cause my internet to be basically non existent

Questions

137

4

0

Accepted Solution

Official Solution

Old Bill

I have been trying to pay an old bill and I can't get anywhere and i am told that 1 there is no account. Then the next person says I cant have my phone number because I owe a balance. 

Questions

119

1

0

Accepted Solution

Closed

Free Internet for Life Stopped Suddenly and representative was really mean about it

I received a letter back in 2018 or 2019 that I qualified for free internet for life. I have maintained my service but just got a bill. The last time I heard ACP was discontinuing I called to make sure that wasn't connected to this program, and was reassured that it was not. I just got a bill today

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117

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