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Device Features

Device Features

Learn about all the wireless features available to you!

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Active Armor My Block List is Empty

I had to move over from Call Protect and Active Armor shows 34 blocked numbers on the Calls screen, however; when I click on the link The My Block List is empty.

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Cannot set up voicemail on formerly prepaid phone

Bought phone that formerly used prepaid contract but I am not using as prepaid. When I press ‘1’ tp set up voicemail, get message to enter voicemail number.  I I do not have one and message goes away when I select it as if I was going to enter one. Thanks fr your help!

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Another failure of active armor

I give up on ATT. Tired of paying for services that do not work The Active Armor freezes when loaded and is worthless. Unloading and reloading does nothing. CS does not know what active armor even is. What a mess

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One more ActiveArmor setup failure

iPhone SE 3 (2022) iOS 15.5 I had CallProtect installed previously. Installed the new ActiveArmor app, but on launching I get We hit a snag Something went wrong. Go to att.com/myatt to complete your AT&T ActiveArmor Mobile Security & CallProtect activation​ Logged in to att.com/m

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Visual Voicemail

Why does ATT continue to run customers in circles trying to set up Visual Voicemail? One thing that should be very clear. The Samsung S22 Ultra IS capable of visual voicemail. It is AT&T that does not support it on the S22U. They insinuate it is a problem with the phone, it is not. I spent hour

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462

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Apps on Samsung Galaxy

Why does it say I have 523 apps on my Samsung galaxy phone? There's NO WAY!!!

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16

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WiFi calling

My WiFi calling won’t work at home. I have super strong Xfinity WiFi and work online constantly no problem. Our smart TV also works fine, so it is NOT my WiFi. but I noticed when at a friends house my AT&T WiFi calling was on. why would it worked when logged onto one WiFi but not another?&n

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17

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Note8 AT&T Security Update WiFi issues

I downloaded the new security update onto my phone this past Thursday. Immediately afterwards, my internet slowed down. Figured it was area. Now that I am back home, when my phone is on, the WiFi gets choked to a crawl. When I turns it off, internet goes back to normal. It is clear something has hap

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Spam calls

I am on a do not call list I have been on it for quite a few months maybe even a year’ I am still getting constant spam calls, in the last two hours alone I have received seventeen of them yes 17. How can I change my phone number just one number so my family won’t get to confused, or if needed the w

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33

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Wi-Fi calling

Can’t turn Wi-Fi calling on

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Nearest ups or fed Ex store to return at&t U-verse equipment gin 77530 area code

I no longer have at&t U-verse and I need to return the equipment looking for the nearest ups store or FedEx drop off in the 77530 zip code?

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 • Internet

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How to connect Netgear Orbi and eero 6 routers to att fiber modem

Two modems one modem

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 • Internet

5

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Logging in to sbcglobal email

I've had no success logging in to my sbcglobal.net account. I've tried resetting my password, however when I answer the security questions correctly I get the message that it's wrong. There is no other option to recover password.

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 • Email

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Email loop

When I log in using my correct user name and password I’m in a continuous loop and it logs out before it connects to yahoo email. I was on the phone for over an hour and no one can help me. This is the only way I have to access my email.

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 • Email

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Landline out of order since before Christmas 2022

My phone has not worked since before Christmas and was bad before that. In November the service was so bad that I even bought a new phone thinking it was my equipment, not the line. I am still being charged for my full bill. Who can I contact to make a complaint about this. They keep telling me th

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 • Home Phone

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Digital VOIP call history

I want to view and print my Digital VOIP call history. NOT my cell phone history.

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 • Home Phone

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Sim card activation

I went to Att store in El cajon/Main street to activate my new card but there was a guy working said you should go to the store that you bought your phone and card. Nonsense!!

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 • Wireless

281

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ATT email ask me to update my email account

I keep getting this email from AT&T Email Desk???? asking me to click on a link to update my email account. Does anyone know if this is real or a scam to get me to click on the link???? Thanks Jerry

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 • Email

264

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Closing outdated versions of AT&T Yahoo mail. Is this a scam?

Received this email today. Is it a scam or should I click the link? Thanks This is to notify you we are closing all Outdated versions of our Mailbox as

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 • Email

235

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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 • Wireless

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how do i get the fiber lines installed?

how do i get the fiber lines installed

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 • Internet

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