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Device Features

Device Features

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Security app

Why is this app blocking numbers from my contact list ?? Said it was spam. It was customer support trying to contact me about an order I had placed but your app said it was a spam call and blocked it. But yet their number is in my contact list. It’s blocking calls from various numbers this way. Some

Questions

28

3

0

Voicemail

Hello, I’m trying to set up my voicemail but it’s been past the 60 days and the account info is all in my significant others name. How do I turn on my voicemail?

Questions

13

1

0

Apps keep duplicating

Each time I open any app, it moves it to the bottom of my screen (home screen) and removes one of the others. The apps also when moved to the bottom of the phone have a circle around them. I tried rebooting and it is still occurring.

Questions

24

3

0

Locked Sim

My sim was locked after i tried to switch phones and bought a phone from a friend that was blacklisted. How can i get my sim unlocked

Questions

27

2

0

Can't receive texts from multiple contacts who are on different carriers.

I switched to AT&T, after being with Sprint/ T-Mobile for 12 years, on July 5th 2022 (2 weeks ago). They shipped my phone and I activated it on the 9th. Ever since activating, I can't receive SMS or MMS from several contacts and can't receivemany short codes. I've called everyday. Sometimes up t

Questions

35

2

0

How do I report fraud?

My phone screen was cracked yesterday so I brought it into ATT. They said I had the protection coverage and sent me next door to the Asurion for repair. The phone was fixed today and I picked it up. Right after leaving, I got a text saying I signed up for hometech protection for 25 dollars a month w

Questions

27

1

0

Active Armor call blocking not working

Spam call blocking not working. It doesn't matter if I have it blocked or send to voicemail all calls coming through. This was not a issue previously till around the 2nd week of June. I have followed the directions for clearing cache force stopping Google Play Store and Google Services and still not

Questions

45

7

0

Accepted Solution

Official Solution

Samsung S22 dual sim capabilities

I was wondering if ATT will support the dual sim capabilities of the newest Samsung phone they are promoting. The S22 specs from Samsung states that it is dual sim capable, but ATT has not updated its list of acceptable dual sim phones.

Questions

1.4K

6

0

Accepted Solution

Official Solution

Voicemail suddenly not working

My voicemail on my iphone has been fine a few months ago and then randomly my Dad says when he calls it says “caller unavailable” and doesn’t let the caller leave a message. This happened completely out of the blue and I have not changed phones or done anything new. I’ve tried deleting my old voicem

Questions

18.4K

9

my cell ran out of action, now I can't get it to work what do I need to press to get it to work?

my cell ran out of action: (Edited per community guidelines), now I can't get it to work. What do I need to press to get it to work?

Questions

36

4

0

Getting more suspicious calls after installing/using ActiveArmor

I started receiving many(3-5x) more fake calls after installing ActiveArmor. What’s going on? I feel like I was out on a scam list immediately after installing. Can anyone confirm this has happened to them too or what may be happening. I’m about to uninstall this thing.

Questions

16

1

0

Accepted Solution

Official Solution

Not Working Transcribe Voicemail to Text

Several iPhones ago, my visual voicemail automatically transcribed to text without any in depth set-up activation needed on my end. Now, not only has this feature seemingly disappeared from my previous iPhone 11 and now my current iPhone 13 Pro, but I'm also not able to troubleshoot the issue. Any t

Questions

341

6

0

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