Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (4.8K)

Relevance

Accepted Solution

Official Solution

MMS not working

I am unable to send and receive MMS messages. I ha e checked my network settings, messaging settings etc. I have powered phone off and on, updated apps ect. Nothing is fixing this. I have a S20 Note Ultra. Please help!

Questions

2.4K

2

0

Accepted Solution

Official Solution

Why do I keep getting included in unwanted group texts with people I don't know?

I keep getting included in group texts with people I don't know and they don't know me or each other. We don't know where these texts are coming from but it appears it's from an email.  These texts have been blowing up my phone for the last week.  How do I stop this??

Questions

936

4

0

Accepted Solution

Official Solution

Not receiving texts

I’m not receiving texts on my iPhone from my parents Samsung phones. They are able to call me, but they’re texts are not coming through. What’s going on??

Questions

718

7

0

Accepted Solution

Official Solution

I recently bought a unlocked device, but can't use At&t data

I recently bought a unlocked device, but can't  use At&t data. It is a Samsung note 20 Ultra 5G

Questions

122

1

0

Accepted Solution

Official Solution

AT&T Unlocked S7 Won't Update

My Galaxy S7 is on the August update of last year. I've tried taking it to Best Buy to get flashed but they no longer offer that service. It is AT&T unlocked and running on Cricket. Would getting an update be as simple as just inserting an AT&T sim?

Questions

423

1

0

0

Accepted Solution

Official Solution

Samsung Note 9 FAQs - Info From The AT&T Community Team

Q: What is the difference between Galaxy Note and Galaxy S series? A: The main difference is that the Galaxy Note has the S-Pen. Which allows you to make handwritten notes on the screen and then save them. There are also differences in screen size, battery life, and memory.   Q: Is a wireles

Questions

4.9K

7

0

0

Accepted Solution

Official Solution

S10 plus 5ge

So I have a s10 plus and I never seem to be able to get 5ge even though I live in an area where it is available. Is the s10 plus not capable of it?

Questions

278

3

0

Accepted Solution

Official Solution

Will my Australian Samsung Galaxy S21 FE Model SM-G990E work on the AT&T Network

My phone is a few months old and I am now moving to USA for a year and then coming home. I wanted to go onto the AT&T network with a physical SIM. I can see that the model SM-G990u1 is compatible but hoping that my Australian phone will also pass the test 

Questions

102

1

0

Accepted Solution

Official Solution

How Do I Activate My Unlocked Samsung S21 5+?

My now ex-boyfriend got me an unlocked Samsung Galaxy S21 5G+ for Christmas, and I put an AT&T Sim card in it and cannot get it to activate.

Questions

169

1

0

Accepted Solution

Official Solution

Finding location of our android phone using my iPhone

I’m the “owner” on our ATT account and my son and husband have Samsung’s, while my other son and I have iPhones. Is there a way I can “find my (Samsung) phone” on my iPhone? I’d like to know where my young son is because he forgets to tell us where he’s going sometimes! Thank you!

Questions

648

3

Accepted Solution

Official Solution

Is the new android 12 beta avaliable for s21 on at&t

Is the new android 12 beta avaliable for s21 on at&t because I've checked for the past few days on Samsung members and it isn't there.

Questions

1.5K

3

0

Accepted Solution

Official Solution

Activate new phone

How do I activate a new phone and prepaid card to get a phone number?

Questions

278

2

0

Accepted Solution

Official Solution

So ATT turned off my 4G LTE Galaxy A71

I bought the international unlocked version just 2 years ago for $500. Samsung assured me it would work. When I started getting the texts about buying a new phone I went to the ATT store. They assured me it would work. Well, now my phone won't work. It has all the features required but ATT just d

Questions

427

12

0

Accepted Solution

Official Solution

Setting rings before voicemail on Samsung S20+ 5G

I am trying to find out how I can set how many times an incoming call rings before going to voicemail on my Samsung S20+ 5G. I can't find it in the "SETTINGS" set up, nor the Samsing manual. I did try to do it using MMI code, but it didn't work.

Questions

679

2

0

Accepted Solution

Official Solution

Any tips, tricks, or good advice for lowering the cost of the fold 3?

I am really wanting a Galaxy Fold 3 & will be upgrading from an S20 5G.  I would like to get the price as low as possible so if you have any suggestions I would really appreciate you sharing.

Questions

95

3

0

Accepted Solution

Official Solution

How to get a postpaid account

How simple it is in shopping on AT&T

Questions

91

5

0

Accepted Solution

Official Solution

I need to unlock my phone

I need to unlock my phone in order to put in another sim card. I'm sending a request to unlock but it says that i need to wait for my service be active for 60 days before i make the request. Is there any other way to unlock it instead of waiting ?

Questions

149

2

0

Accepted Solution

Official Solution

samsung tablet tv mode error message

I cannot get this message to go away - tv mode keeps stopping on my Samsung Galaxy Tab A - ATT Please advise.

Questions

192

3

0

Accepted Solution

Official Solution

galaxy s21 ultra won't update

Galaxy S21 Ultra will not update to Android 12

Questions

110

1

0

Accepted Solution

Official Solution

What was the update for the Note 2 when I already had 4.1.2?

I updated my brand new Galaxy Note 2 to 4.1.2 about two weeks ago but today my phone updated again but I don't see any changes. Does anyone know what this update could have been? Maybe bug fixes?

Questions

2.9K

1

0

0

Not finding what you're looking for?