AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
AT&T Cell Booster

AT&T Cell Booster

Get help with AT&T Cell Booster for home and business (formerly 3G Microcell).

2K

Ask a question

Pinned posts

(3)

Pinned

The Cell Booster Technical Guide is now available

The Cell Booster Technical Guide is now available thru my sig line. AT&T reviewed and approved it pretty much as is. The formatting appears to have changed a bit during the transfer so there may be an inconsistency in the TOC (Table of Contents) but you'll figure it out 😁. The Guide will loo

Questions

286

2

Closed

Microcell Technical Guide

Hello. This is OttoPylot. I created a MicroCell Technical Guide that may be helpful to you. I try to keep my guide as current as possible given the ever-changing nature of ISP’s, equipment, customer’s needs/expectations etc. It is meant as a supplement to AT&T’s Customer Support but is not officiall

Questions

87.1K

0

0

Cellular Booster Guide

The MicroCell was discontinued as of the end of 2017, as most of you already know. AT&T will still support the MicroCell but for how long is anybody's guess. We have been recommending WiFi-C (WiFi Calling) now as the preferred method for poor in-home coverage if your phone is capable of WiFi-C. If n

Questions

26.5K

9

0

(1987)
Weak cellular reception

The cellular coverage in my area is good, but I live in a brick home and the signal is very unstable inside. What can I do to improve my cellular reception?

Questions

24

2

0

Femtocell Usage log by Device

Question on Nokia SS2FII Femtocell Multi-band SOHO - is it possible to view history usage of devices connected through the AT&T Femtocell? Does this information get logged or is it viewable in real-time connection?

Questions

27

2

0

Booster stopped working

My cell booster suddenly quit working a few months ago. I have tried all of the troubleshooting and nothing worked. I tried calling AT&T twice but they keep referring me to the page where I can buy a new one. This should be under warranty. It only worked for about 8 months. I really need this bo

Questions

38

10

0

Accepted Solution

Official Solution

The replacement cell tower quit working

The replacement cell tower worked for several months. On Nov 9th it just stopped working. All the lights are yellow. When you unplug or press reset they come on immediately all yellow.

Questions

83

14

0

Horrible company

They have stolen my grandmothers money and they now have stolen my uncles phone STAY FAR AWAY FROM THEM. They told my grandmother it was her fault they took $3000+ from her

Questions

26

2

0

New LTE Booster works fine over Starlink

I can confirm that the new LTE booster, like the old 3g Microcell, works just fine on a Starlink Satellite connection. Starlink has very low latency(23-30ms), better than a cable provider at another site I run, so I fully expected it to work unless it was explicitly blocked. I'm sure AT&T doesn

Questions

731

22

MicroCell

I decided to switch to ATT from Verizon to save some money. ATT service map shows 4G/LTE at my house.  The problem is I can barely send or receive text messages.  I can go down to the end of my driveway and send and receive without issue.  I have been cut off/disconnected/no call bac

Questions

64

18

0

How to return a device to att - stores do not accept item

I purchased a cell booster from att to help with cell reception inside my new home. Now that I have Wi-Fi I can enable Wi-Fi calling and no longer need the booster. I am within the 14-day return period. An att representative took down all my information over the phone and directed me to ANY att stor

Questions

48

6

0

AT&T non profit equipment support

Does AT&T have a program to help a non-profit foundation with extremely poor At&T computed, TV and cell phone services.The foundation facility is a large care home for mentally and physically handicapped individuals. Computers, Cell phones and TVs are their best ways stay in touch with the

Questions

34

2

0

Free AT&T Cell Booster offered to replace 3G Microcell - have not heard back about this

I received an email from AT&T February 4, 2022 stating that my 3G Microcell would not work any longer, and they would give me a free AT&T Cell Booster. I called a couple months after that and they said the booster was in the "testing phase" and not available yet, but they would contact me. I

Questions

59

4

0

Be the first to reply

(151)
Sbcglobal Email can’t login

I cannot login into my Sbcglobal email. I don’t remember the password or security questions. Is there another way to verify and reset my password. Please help ASAP Thank you!

Questions

 • Email

1

0

0

recover E-mail. Not found on accelerator

Need to recover my E-mail

Questions

 • Email

4

0

0

at&t tl88102 (2-line phone) phone setup

I have read the manual and still can't find out how to assign some handset to Line 1 and the others to Line2. I understand that all phones need to be registered, and I will do that when the new equipment arrives, but where is it documented on how to assign each handset to its appropriate Line? T

Questions

 • Home Phone

4

0

0

Wifi calling isn't working galaxy z fold 4

I've tried everything and the advanced tech support team needs to check the problem. I got disconnected from someone helping me named Walter just now.

Questions

 • Wireless

4

0

AT&T is sporadically blocking access to my website

My website www.fransuccess.com is sporadically blocked by AT&T internet. I have no idea why and have spoken to my website host and they assure me we aren't blacklisted. Any assistance would be greatly appreciated. Thank you

Questions

 • Internet

6

0

0

Delete Compromised Email Account.

I have repeatedly attempted to delete an old, hacked AT&T email account without success. I have followed the most current steps given on the AT&T Web page (Updated Sept 7, 2022), but the steps given do not match what is displayed on the site. Step 2 cannot be found on my Profile page so it'

Questions

 • Email

8

0

0

Trending Accepted Solutions

(197)

Accepted Solution

Official Solution

My box

It will not come on.

Questions

 • Internet

242

1

0

Accepted Solution

Official Solution

Closed

I need a AT&T service representative

I had an AT&T account representative for our business account, but then she simply disappeared from the company. I've been unable to get a new one assigned to our account. I've called AT&T support multiple times but they don't understand me.

Questions

 • Wireless

190

1

0

Accepted Solution

Official Solution

Call logs up to last 36 months on online account

How can I access call details for last 24 months from my acccount? There is no option in usage and history.

Questions

 • Home Phone

188

1

0

Accepted Solution

Official Solution

Fiber Interent

Our neighborhood is current only less than 100 feet from a fiber optic cable and new 5G installed. 3 years ago a representative came by saying it was available but nothing has happened. Was wondering if a AT&T Technician can install fiber optics in our homes and when would that be. Please advise

Questions

 • Internet

188

1

0

Accepted Solution

Official Solution

Which router works best with ATT fiber?

Which router works best with ATT fiber?

Questions

 • Internet

169

3

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.