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Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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Accepted Solution

Official Solution

Att blocked my phone for no reason!!!!!!!!!!

Hi, I bought a new iphone 12 pro max in another country before I moved to the US in August 2020. When I plug my sim card (T mobile) into my phone, it says No Service.  I contacted T mobile to check the problem and then figured out my phone is blocked by Att. They suggest me contact Att to re

Questions

 • Apple

574

5

0

EVER BEEN BLACKLISTED BY ATT FOR NO REASON AND THEY KEEP CHANGING THEIR REASON WHY??

well your not alone...... so as in my case, I never called to report my iPhone stolen or missing because it was never stolen or missing. but last Tuesday I went to apple to have my display fixed (iPhone still under warranty)and they figured out it was a hardware issue and brought me out a new phone

Questions

 • Apple

5

0

0

Still Pending Unlock Request Issue

I have applied to unlock my iphone 12 pro max on 19 sep 2022, as i was eligible according to the given criteria on web. It supposed to be expired till now, as i didnt get any Email from AT&T, not even in junk mail to proceed further. I got 2 spam emails from Tmobile right away. Now i want to kno

Questions

 • Apple

45

3

0

Unlock phone confirmation email not received

Hi I've tried a couple of times to unlock my phone but I haven't received the email I've check junk and spam and I found nothing I would appreciate the help.

Questions

 • Android

24

3

Did not receive confirmation unlock email

Its been over 24 hours since i submitted my request. I haven’t received any email from AT&T. When im trying to submit a new request it says its pending due confirmation. Please help

Questions

 • Apple

12

1

0

Not Connect to network.

Hello, I've had my ultra for over a month now and everything has been fine. Suddenly, it dropped a call multiple times today and was unable to reconnect to the network. The phone has been restarted, powered on and off, updated, and I had the issue before the update. Airplane mode has been turned on

Questions

 • Samsung

8

0

0

Accepted Solution

Official Solution

Preorder Question

Are preorders accurate with the expected delivery date usually? Asking anyone who’s preordered before how their experience was and If their phone arrived on time.

Questions

 • Apple

2.1K

5

0

How to print the Device/Accessory Return Terms & Conditions

I am trying to return the previous phone after I was sent a new one, but I can't find the "Device/Accessory Return Terms & Conditions" form. Is there any way to print a new one?

Questions

 • Phone & Device Upgrades

4

0

0

Samsung s22 ultra

Will not receive SMS messages

Questions

 • Android

8

0

0

Where is Voicemail to Text on S21 5G?

I'm deaf and I get Voicemail when it regards my kids so I need a good app that transcribe Voicemail to Text for me... I thought that was what Visual Voicemail was for, but apparently not.   I have a Samsung Galaxy 21 5G and I really need a good app that transcribes Voicemail to Text. &n

Questions

 • Android

2.1K

5

0

Accepted Solution

Official Solution

Does Visual Voicemail transcription work on any AT&T androids now?

I had a Pixl3 and transcription worked. I "upgraded" (not really) to a Samsung S20 FE 5G, and the visual voicemail service took a giant step backwards to 2010, when the only thing visual voicemail gave you was a list of voicemails. I don't need to know when someone has left me a vm. I need to be abl

Questions

 • Android

1.6K

14

0

Not receiving a specific sms message

I texted this person last Sunday and I received the message so, I’m able to receive messages from the number. It just a specific response message on something I texted the person about last week or so, that I’m not getting. So, how can I fix that? Is it an issue on my end or theirs? I’ve been waitin

Questions

 • Apple

9

0

0

I have ported my number out of AT&T and now I am unable to unlock my device.

I have ported my number out of AT&T and now I am unable to unlock my device. I have checked the unlocking criterion several times and made sure that my device is satisfying those criterion. But every time my request of unlocking is denied. And now I am not even able to submit an request as it is

Questions

 • Phone & Device Upgrades

9

0

0

Unlock my att phone

I had been using att for nearly 5 years. I had purchase samsung note 8 with att and paid of in first 30 months. Now i moved to tmobile and my phone is still locked. When i place unlock request, my request stays pending, i did not get any email since 2 days. When i call customer care or chat with th

Questions

 • Samsung

6

0

0

No cell service

I have had a Samsung Galaxy S22 since May 2022. Two days ago, I couldn't make calls-- they wouldn't connect. Twice, calls connected but the person I was calling could not hear me, though I could hear them. Nothing I entered on the key pad, when using automated call attendants, worked.  Oddly e

Questions

 • Samsung

8

0

0

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