Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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Unable to activate Boyd sim

So I made the switch to Att after being with Verizon for 17! Years!!! I’ve been told oh how wonderful Att is!! They have been a NIGHTMARE!!! I did the change at a authorized center (sams club) and they set everything up there then informed me afterwords I had to wait for my SIM cards. Which then lef

Questions

 • Apple

7

0

0

Dead Zone for Data Download, South Jordan, SLC, UT

In a mile radius from 3731 S. Jordan Pkway South Jordan, UT 84095, there is a dead zone where no AT&T wireless phone can receive any data download. There is cell reception, making/receiving calls isn't an issue, but internet, apps - completely dead. This is a great source of frustration as this

Questions

 • Apple

55

5

0

Motorola One 5G Android 12 update

When we expect to have the Android 12 update for the Motorola One 5G on AT&T Network?

Questions

 • Android

5

0

0

Accepted Solution

Official Solution

Galaxy S22 Plus dual SIM enabled on AT&T network?

I am considering upgrading my One Plus 8 Pro to a Samsung Galaxy S22 Plus. I know the S22 Plus has a nano SIM and eSIM.  Is the eSIM feature enabled so I can have both telephone numbers active on the S22 Plus?

Questions

 • Samsung

2.2K

18

0

Apple Watch says no sim

It’s says no sim and no connection all of a sudden. Why? I’ve tried everything to fix it…

Questions

 • Apple

5

0

0

Can’t make or receive calls after SIM card change

I got my SIM card changed yesterday on my iPhone 8 and I can text but I can’t make or receive calls. When I dial any number it automatically says call failed. What should I do?

Questions

 • Apple

8

0

0

If you sign up with TracFone, AT&T will sometimes carrier lock your phone

If you call TracFone and ask them to unlock you're phone, they will tell you to contact your carrier even though they are your carrier. They have no idea what they're doing and you will be lucky if you can get them to look up your IEME to tell you that it's not in their systems. If you can get them

Questions

 • Apple

1.1K

10

0

Help! Phone Died Due to Water Damage on Vacation in Mexico

Yesterday, I took my iphone on a snorkel trip and had it in a waterproof pouch. But, somehow the pouch leaked. Now, I have the dreaded apple logo loop and I really need my phone for work and other purposes. I let it dry out overnight and everything. Still nothing but the loop. Does anyone know if yo

Questions

 • Apple

31

4

0

Device blocked rom network use...again.

This is the second time this has happened to me in the last year. I bought a phone directly from AT&T in a store. I watched them unbox it. Yet, my phone was blacklisted and I am unable to make calls. This time it happened to my boyfriend's phone as well. I cannot call AT&T to fix the issue b

Questions

 • Apple

21

2

0

Unable to send messages

none of the phones on my account are able to send text message or multimedia messages to an android device. We have done everything (re-set, deregister, stay on the phone with AT&T for hours) nothing works. We cannot send text messages to android devices or any group messages where any of the re

Questions

 • Apple

15

1

0

Return label

Trying to print off return label and asks for location identifier number. Where do i find this at. Won’t let me finish the print without this. Trying to send iPhone back to att.

Questions

 • Phone & Device Upgrades

464

2

selling phone

do I need to do anything if I’m getting rid of / selling phone?

Questions

 • Apple

9

1

0

Call Detail Records

Hello, can you get imessage info from an Apple iPhone from Call Detail Records? Thank you

Questions

 • Apple

15

3

0

Can't Unlock My Phone

I need to unlock my phone. It is an AT&T phone (locked to AT&T) using Tracfone service. When I request an unlock, the site says, “device is on an installment plan and you haven’t paid it off yet,” but I’m not on an installment plan; I’m not even using AT&T wireless service. My servi

Questions

 • Samsung

3

0

0

Audio message attached to text message will not play.

I have an Apple iPhone XR My cell phone calls go out over the AT & T network. I am a volunteer firefighter and get important call outs from the 911 office over my cell phone Up until 6.8.22 I received call out text messages on my phone, would click on an attached voice message and get the det

Questions

 • Apple

9

1

0

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