Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (905)

Relevance

Accepted Solution

Official Solution

Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

638

3

0

Accepted Solution

Official Solution

Can I upgrade my sim card but keep the same number?

I currently have a galaxy s21, it supports 5g but my current sim card does not. Is it possible to just upgrade to a newer sim card that supports 5g and keep the same number?

Questions

43

1

0

Accepted Solution

Official Solution

Anyone have suggestions on how to update my Samsung Focus Flash to 7.8?

I just bought this Samsung Focus Flash from someone and so far it hasn't popped up saying there is an available update for my phone. Also, I use a Macbook pro so that has cause a delay on me finding info on updating and such seeing as most tutorials involve having zune...Please help if you can!

Questions

1.8K

3

0

0

Accepted Solution

Official Solution

Marshmallow Update - Samsung Galaxy S6 edge+ (G928A)

  Hello Community!   Effective June 22, 2016, AT&T released a software update for the Samsung Galaxy S6 edge+ (G928A).  This update is made available to customers to download via firmware over the air (FOTA).  Wi-Fi connection is required for update.   Device Update

Questions

15.1K

29

0

0

Accepted Solution

Official Solution

will updating factory unlocked at&t M8 lock the device?

Hi there, i bought a factory unlocked at&t m8 and i'm using it abroad ( not in the us ) i want to update it using RUU but i'm afraid that ruu will lock my device's sim, can anyone here answer my question? thanks

Questions

1.7K

3

0

0

Accepted Solution

Official Solution

S6 Edge No AT&T SIM but Need Marshmallow Update

My S6 Edge G925A won't update to Marshmallow. I don't know if it's because I live in Dominica and don't have an AT&T SIM card. But I need help and fast

Questions

650

3

0

0

Accepted Solution

Official Solution

Alcatel_5044R YAMUAM0 multitouch bug

The multitouch does not work correctly, when I use two fingers vertically, that is, one up and the other down, it works, but when I do it horizontally aligned, since I have the option to show touches, you could notice that the small balls move quickly towards the center of the fingers and they becom

Questions

23

1

0

Accepted Solution

Official Solution

Kyocera 6560 Update 5.1.1

Hi all, I have a Kyocera 6560 that is currently running 4.4.2, but will not update to 5.1.1, I was wondering if someone could manually push the update to me w/instructions on installation.  Thanks so much!

Questions

365

1

0

0

Accepted Solution

Official Solution

iPhone 12 SIM card question

Can you use a 4G LTE SIM card in the iPhone 12? Theres no 5G where I live yet and I would prefer not to change my plan and pay more until there is 5G coverage in my area. Also I can't wait too much longer to get a new phone since my iPhone 6 is on its last legs. No sense paying for 5G plan when ther

Questions

1.2K

1

0

Accepted Solution

Official Solution

LG Phoenix 3 won't update...

Hi everyone!, i recently buy a new LG Phoenix 3, it's a great phone, i really like it... but, it won't update. I'm stuck in Android 6.0 with version ending 10g, there's is various version avaliable to download (https://www.att.com/device-support/article/wireless/KM1215461/LG/LGM150/), but nothing, n

Questions

1.9K

2

0

0

Accepted Solution

Official Solution

Help with payment

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

Questions

42

1

0

Accepted Solution

Official Solution

Billing clarification/ Information

So what does this mean when I see it on my bill ? What does it mean and when does it appear there? Thank you I appreciate it.

Questions

110

1

0

Accepted Solution

Official Solution

Will AutoPay charge my new card or both my new and previous card on file?

I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.

Questions

589

3

0

Accepted Solution

Official Solution

Can I disable the apps of ATT in my G Flex 2?

I am going to ask for an update 5.1.1 from ATT agents but I am not sure if disable ATT apps will interfere the update. I really don't need them and they didn't help me at all. I have no choice.

Questions

767

1

0

0

Accepted Solution

Official Solution

Using Your att.net on a Blackberry Device - Solutions From AT&T

We’re updating the way that you connect your AT&T Yahoo Mail to your BlackBerry device in December 2018. You’re impacted if you use Blackberry 10, BlackBerry 7 or earlier devices.   What this means for you You may be asked to sign in again to your AT&T Yahoo Mail account and may need

Questions

3.7K

11

0

0

Accepted Solution

Official Solution

NO MOBILE NETWORK after today's update.

I have no mobile network after the update.I have a Galaxy S5.  I've tried shutting it down. taking the battery out, etc.  I really need to get back online.

Questions

1.5K

2

0

0

Accepted Solution

Official Solution

Upgrade Android on unlocked AT&T Branded Phone with foreign Service Provider

I purchase an unlocked AT&T Branded Phone (Axon M) a while back through an Amazon FBA seller for use in Canada as a backup. It is passed the return period. I set up the phone working fine except Android version is 7.1.2 AT&T Software Update says it is up to date! I read there is

Questions

131

5

0

Accepted Solution

Official Solution

LG K10 and LG K20 -- Can't upgrade the Operating System?

I have an LG K10   and LG K20   --   both are "stuck" on Android Version 7.0   -- can I upgrade these phones?  (I need Version 10 or higher)   or are these phones too old, and that is why I can't get any new update?

Questions

124

1

0

Accepted Solution

Official Solution

Unable to access phone

After software update, noticed new features and was browsing through and made change to what I think was Smart Screen where it tells you with a voice what each thing is on the screen or any button you touch. Now that is all it does and will not take my pin to gain access to the phone. I do not know

Questions

165

2

0

Accepted Solution

Official Solution

My neighborhood has ATT Fiber up to 1gig but neighborhood down the road has ATT Fiber up to 5gig. When will I be able to get 5gig?

My neighborhood has ATT Fiber up to 1gig but neighborhood down the road has ATT Fiber up to 5gig. When will I be able to get 5gig? Who should I contact about interest in 5gig internet speed? What is the process for a neighborhood to get the new 5gig internet since we already have fiber laid out?

Questions

566

4

0

Not finding what you're looking for?