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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

452

3

0

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Official Solution

Digital Life App Update for iOS 10 Release

Digital Life Customer,   Thanks for your patience as we worked to resolve the issues with our Digital Life mobile app for iOS users.  Our Digital Life app has been updated to version 2.30 and the update is now available in the app store.

Questions

 • Apps & Programs

1.3K

4

0

0

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S6 Edge No AT&T SIM but Need Marshmallow Update

My S6 Edge G925A won't update to Marshmallow. I don't know if it's because I live in Dominica and don't have an AT&T SIM card. But I need help and fast

Questions

 • Android

625

3

0

0

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Will AutoPay charge my new card or both my new and previous card on file?

I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.

Questions

 • Wireless Billing

547

3

0

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will updating factory unlocked at&t M8 lock the device?

Hi there, i bought a factory unlocked at&t m8 and i'm using it abroad ( not in the us ) i want to update it using RUU but i'm afraid that ruu will lock my device's sim, can anyone here answer my question? thanks

Questions

 • Android

1.7K

3

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LG Phoenix 3 won't update...

Hi everyone!, i recently buy a new LG Phoenix 3, it's a great phone, i really like it... but, it won't update. I'm stuck in Android 6.0 with version ending 10g, there's is various version avaliable to download (https://www.att.com/device-support/article/wireless/KM1215461/LG/LGM150/), but nothing, n

Questions

 • Android

1.8K

2

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iPhone 12 SIM card question

Can you use a 4G LTE SIM card in the iPhone 12? Theres no 5G where I live yet and I would prefer not to change my plan and pay more until there is 5G coverage in my area. Also I can't wait too much longer to get a new phone since my iPhone 6 is on its last legs. No sense paying for 5G plan when ther

Questions

 • Apple

1.1K

1

0

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Marshmallow Update - Samsung Galaxy S6 edge+ (G928A)

  Hello Community!   Effective June 22, 2016, AT&T released a software update for the Samsung Galaxy S6 edge+ (G928A).  This update is made available to customers to download via firmware over the air (FOTA).  Wi-Fi connection is required for update.   Device Update

Questions

 • Samsung

15K

29

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Using Your att.net on a Blackberry Device - Solutions From AT&T

We’re updating the way that you connect your AT&T Yahoo Mail to your BlackBerry device in December 2018. You’re impacted if you use Blackberry 10, BlackBerry 7 or earlier devices.   What this means for you You may be asked to sign in again to your AT&T Yahoo Mail account and may need

Questions

 • AT&T Internet Security

3.6K

11

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0

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Can I disable the apps of ATT in my G Flex 2?

I am going to ask for an update 5.1.1 from ATT agents but I am not sure if disable ATT apps will interfere the update. I really don't need them and they didn't help me at all. I have no choice.

Questions

 • Android

743

1

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Please Update Your AT&T Email App Settings - Info From AT&T

If you received an email about updating your email apps from info@service.comms.yahoo.net, it is a legitimate email.    There is a new way to set up your AT&T email account in email apps that will keep your information even more secure. Please update or upgrade your email apps as soo

Questions

 • AT&T Internet Security

5.5K

2

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0

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Kyocera 6560 Update 5.1.1

Hi all, I have a Kyocera 6560 that is currently running 4.4.2, but will not update to 5.1.1, I was wondering if someone could manually push the update to me w/instructions on installation.  Thanks so much!

Questions

 • Android

320

1

0

0

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Recover Lost Data - Android

Learn How To Recover Your Android Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In som

Questions

 • Android

8.3K

8

0

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Help updating software outside of US

Hi,I have an unlocked ATT S7 Edge.However, I'm based in the UK and cannot update my phone.When trying to update it says its currently up-to-date but its out of date (I'm still on g935aucu4bqa6). Latest build Release date: January 26, 2018Android version: 7.0Security patch level (SPL): January 1, 201

Questions

 • Samsung

620

2

0

0

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Official Solution

Anyone have suggestions on how to update my Samsung Focus Flash to 7.8?

I just bought this Samsung Focus Flash from someone and so far it hasn't popped up saying there is an available update for my phone. Also, I use a Macbook pro so that has cause a delay on me finding info on updating and such seeing as most tutorials involve having zune...Please help if you can!

Questions

 • Samsung

1.8K

3

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0

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NO MOBILE NETWORK after today's update.

I have no mobile network after the update.I have a Galaxy S5.  I've tried shutting it down. taking the battery out, etc.  I really need to get back online.

Questions

 • Data & Messaging Features, Internet Tethering

1.5K

2

0

0

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Replacing current Apple Watch service with an Apple Watch purchased from Apple

If I upgrade my Apple Watch Series 4 (purchased from AT&T) with an Apple Series 6 (purchased from Apple), will I be able to transfer my Watch service to the new watch at no charge? Do I have to replace the SIM?

Questions

 • Wearables

328

6

0

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Is is possible to update Android 8.1 on Galaxy J3 (2017) (J327A) to Android 9 or higher?

I have a Samsung Phone (model number SAMSUNG-SM-J327A -- a.k.a. Galaxy J3 2017), Baseband version: J327AUCS7BTH1, with Android Version 8.1.0. Is it possible to update this phone to Android 9 or higher? When I go to Settings --> Software update --> Check for updates, it says that "Current soft

Questions

 • Samsung

350

4

0

Accepted Solution

Official Solution

LG K10 and LG K20 -- Can't upgrade the Operating System?

I have an LG K10   and LG K20   --   both are "stuck" on Android Version 7.0   -- can I upgrade these phones?  (I need Version 10 or higher)   or are these phones too old, and that is why I can't get any new update?

Questions

 • Phone & Device Upgrades

65

1

0

Accepted Solution

Official Solution

Unable to access phone

After software update, noticed new features and was browsing through and made change to what I think was Smart Screen where it tells you with a voice what each thing is on the screen or any button you touch. Now that is all it does and will not take my pin to gain access to the phone. I do not know

Questions

 • Samsung

125

2

0

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