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_vakr4's profile

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1 Message

Monday, August 20th, 2018 12:14 AM

LG Phoenix 3 won't update...

Hi everyone!, i recently buy a new LG Phoenix 3, it's a great phone, i really like it... but, it won't update. I'm stuck in Android 6.0 with version ending 10g, there's is various version avaliable to download (https://www.att.com/device-support/article/wireless/KM1215461/LG/LGM150/), but nothing, no FOTA, no PC LG software... what can i do?, need help with this at&t... thanks for your help!

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Official Solution

ATTHelp

Community Support

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207.2K Messages

4 years ago

Hello @_vakr4.

Congratulations on your recent device upgrade!

When a software update is available you will be notified OTA. We are unable to push the update to your LG Phoenix 3.

We hope this helps.

Kenneth, AT&T Community Specialist

(edited)

Contributor

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1 Message

4 years ago

My lg phoenix 3 wont turn on its just a blaxk screen with a flashing ? Befor that it said firmware update looking for any connection ive had the phone 2 weeks please HELP!!!!! 

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