Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.9K)

Relevance

Accepted Solution

Official Solution

Do you have at least one valid contact phone number on your Digital Life account?

A valid phone number on your account allows us to contact you in the event an emergency is detected in your home.

Questions

 • Other

1.1K

1

0

0

Accepted Solution

Official Solution

Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

516

3

0

Accepted Solution

Official Solution

text message records

trying to obtain records from jan 2018 -may 2018 text and call

Questions

 • Other Phones & Devices

2.5K

3

0

0

Accepted Solution

Official Solution

Unable to access phone

After software update, noticed new features and was browsing through and made change to what I think was Smart Screen where it tells you with a voice what each thing is on the screen or any button you touch. Now that is all it does and will not take my pin to gain access to the phone. I do not know

Questions

 • Samsung

144

2

0

Accepted Solution

Official Solution

How can I renew a cancelled account?

I bought an AT&T GoPhone 2 years ago for a short period of use. I let the account balance expire and more than 60 days passed without adding to the balance. According to Terms my account was probably cancelled. Can I renew this account using the same device, with or without the same number?

Questions

 • Account & Usage

1.2K

1

0

0

Accepted Solution

Official Solution

4G LTE Speeds super slow every night!

I just signed up for ATT's WHPI plan, which is now just called the Wireless Home Phone Unlimited I guess with an add on data package. I had the Unlimited Plus plan but we started experiencing very slow data speeds (

Questions

 • AT&T Internet Plans

16.7K

4

0

0

Accepted Solution

Official Solution

Using Your att.net on a Blackberry Device - Solutions From AT&T

We’re updating the way that you connect your AT&T Yahoo Mail to your BlackBerry device in December 2018. You’re impacted if you use Blackberry 10, BlackBerry 7 or earlier devices.   What this means for you You may be asked to sign in again to your AT&T Yahoo Mail account and may need

Questions

 • AT&T Internet Security

3.7K

11

0

0

Accepted Solution

Official Solution

Closed

Business Attendant?

It's a Business Phone feature, but there's no Business Phone forum. So I'll spam ones most likely to know. Is the feature AT&T Business Attendant still a thing?  Website is a loop of link to link to link back to beginning.  Phone customer service is music, then transfer, then m

Questions

 • Account Features

125

1

0

Accepted Solution

Official Solution

Is there a way to see app being used and text on my acct

Is there a way to actually SEE what app is being used or SEE what someone has texted (to/from) on my account?

Questions

 • Online Account Access

81

3

0

Accepted Solution

Official Solution

power outage with uverse phone lines

if power goes out and i have uverse phone line, can i plug in a regular phone & will it work?

Questions

 • AT&T Phone Features

1.5K

1

0

0

Accepted Solution

Official Solution

How to unlock Nokia 6102i AT&T phone?

I just bought a brand new Nokia 6102i off eBay and it is, unfortunately, SIM locked to AT&T. Is there ANY ANY way to unlock this device? It is a vintage beauty and I really could use your help. Also, I don't have any SIM with me that I received with the mobile phone.

Questions

 • Other Phones & Devices

1.9K

4

0

0

Accepted Solution

Official Solution

No active device on account.... cannot use my number. Been without a phone for 3 days.

I am at a complete loss with this company. AT&T has had my service active with a returned phone attached to it for almost 4 days. I do not have a device but they are unwilling to remove it from my account so I can add a working device. For 3 days, no one has tried to help resolve this issue... all t

Questions

 • Wireless Account

177

5

0

0

Accepted Solution

Official Solution

LM-G820UM - Unable to make calls since last month.

I have been using ATT for nearly the last five years. Suddenly, I couldn't make or receive any calls on my mobile since the previous month (March). Text and data are working fine. My mobile model is LM-G820UM (Unlocked mobile, and I see the Sprint logo on the start). On googling, the issue is re

Questions

 • Other Phones & Devices

132

6

0

Accepted Solution

Official Solution

Why didn't autopay give me a discount on my prepaid phone bill?

Been using AutoPay for years now and this never happened to me. Same thing goes by once every month with the discount and then just today it has charged me the full $40 and no $5 discount like i always expected it to... Why did this happen? This is my second bill of the $40 plan I changed to 2 month

Questions

 • Account & Usage

384

3

0

Accepted Solution

Official Solution

Need a simple landline

I thought this would be easy since I've had a landline at my house several years ago. I need to reactivate my service but I'm having trouble reaching you.  Is there a way to sign up online?  Cell service is terrible where I live and whenever I reached you by phone, the call dropped within

Questions

 • AT&T Phone Account

70

4

0

Accepted Solution

Official Solution

Can't get help on bill

I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc.  We have only used wifi (and things like Line and Whatsapp).  My bill includes international charges.  I cannot get a hold of customer service, when we try chat (which I did 1

Questions

 • Wireless Billing

518

12

0

Accepted Solution

Official Solution

Apps on Nokia Lumia 930

Hello. My name is Ramin and I have a question.I have Nokia phone with Windows 8.1 and recently accidentally uninstalled some apps from the phone. I have tried to download them from Windows Store but unfortunately they are no longer available for my type of phone. Could you please let me know how can

Questions

 • Other Phones & Devices

348

1

0

0

Accepted Solution

Official Solution

Alcatel 5002R - turn off audio assist

I must have done something to activate "audio assist" - or whatever it's called. The phone speaks at every link I tap.  How can I turn this off?

Questions

 • Android

61

3

0

Accepted Solution

Official Solution

Emergency alert (exercise) - AT&T WEA Test

I keep getting these Emergency Alerts popping up on my phone. I have opted out of all emergency alerts on my phone (unfortunately I can't shut off presidential alerts). I have contacted AT&T several times about this and they assure me that all Emergency Alerts have been blocked on their end. But

Questions

 • Android

1.3K

1

0

Accepted Solution

Official Solution

Switch phone for iPhone 13?

I'm an international student currently studying in the US. Shortly after we arrived, my mom went to an AT&T store to buy me a new iPhone with an American number, but at the branch she visited she was told that there were no iPhones available for prepaid plan holders; only postpaid, and I wasn't

Questions

 • Apple

936

4

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.