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Learn How To Set Up Your Device If you're wondering how to use your new device or need help setting it up, we have you covered. You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!
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Device Features
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I want to carrier unlock my 14 pro but i forget my billing zip code I cannot unlock my phone without paying off my installment
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Apple
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I set my Smart Lock for my phone to stay unlocked while I'm here at home but my phone still keeps locking and I have to keep punching in my code. I recently got this Galaxy Note 9. My old phone was also an android phone and it also had Smart Lock and it worked fine. Any suggestions would be apprecia
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Device Features
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Can you use a 4G LTE SIM card in the iPhone 12? Theres no 5G where I live yet and I would prefer not to change my plan and pay more until there is 5G coverage in my area. Also I can't wait too much longer to get a new phone since my iPhone 6 is on its last legs. No sense paying for 5G plan when ther
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Apple
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Been using AutoPay for years now and this never happened to me. Same thing goes by once every month with the discount and then just today it has charged me the full $40 and no $5 discount like i always expected it to... Why did this happen? This is my second bill of the $40 plan I changed to 2 month
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Account & Usage
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I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.
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Wireless Billing
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Is there a way to access a previous backup? Either in Samsung cloud or at&t backup?
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Samsung
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I had a plan in the USA that I paid for with autopay. Hpwever now I am staying in germany for two years and have a contract with a local provider. I cancelled autopay now and just want to pause my contract for two years not cancel it and make a new one when I get back. Will I have to pay any extra p
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Wireless Billing
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If I use proton.me mail to send a text to sms verizon, how will that show up on my AT&T bill? As an SMS text message with the phone number?
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Wireless Billing
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So what does this mean when I see it on my bill ? What does it mean and when does it appear there? Thank you I appreciate it.
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Wireless Billing
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I thought this would be easy since I've had a landline at my house several years ago. I need to reactivate my service but I'm having trouble reaching you. Is there a way to sign up online? Cell service is terrible where I live and whenever I reached you by phone, the call dropped within
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AT&T Phone Account
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Hi, I put my Cricket Sim Card in my Samsung a42 5g phone that is a Unlocked AT&T phone, and I have Service with Cricket, that's Not the Issue, how do I get the Cricket features on this phone? Like the Cricket sounds for App notifications and the Cricket Rington I'm used to. I have a Cricket a32
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Samsung
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I’ve been an att customer for 25 years. Is there a way to unmask harassing (Edited per community guidelines)UAL HORRIFIC calls middle of the night?
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Account Features
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I am unable to retrieve my wireless passcode because the phone is not accessible. A Better Business Bureau complaint has been filed as well as preliminary contact with a law firm to initiate legal action. I wish to retrieve my passcode for the purpose of canceling the wireless plan. AT&
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Wireless Account
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I'm doing seasonal work in central Alaska, and I recently lost my phone. The nearest AT&T store is three hours away and I have no good way of reaching it any time soon. I'm trying to contact customer service, but if I want to text chat with a representative, they want me to use my phone, or c
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Account & Usage
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Hi to the AT&T Community, I am new to ATT (3 mo) and ever since I made the change, my iphone stopped accepting text messages from any business who sends me a verification code. I spent half an hour on the phone with AT&T technical support only to be told that the rep had to write up a tick
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Data & Messaging Features, Internet Tethering
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My grandpa bought a new iPhone XR but passed away not long after, he gifted me the phone right before he died. This phone is literally the last thing I ever got from him. The thing is, I'm not an AT&T customer and the phone is locked to AT&T. No one has access to his account so I don't know
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Apple
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I want to know why my phone number shows up as unknown when I make outgoing calls off my AT&T home phone.
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Landline Phone Troubleshooting
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Did the update w says ago and now my messages won't delete and I'm not receiving. Also my hotspot will not work. How do I undo an update?
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More AT&T PREPAID Discussions
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My mom and I were both eligible for an upgrade, and recently upgraded to the iPhone 12 with the $1/month promo (with statement credits). My mom is a senior and having trouble adjusting to the full touch screen phone. She wants to switch her SIM back to her old iPhone SE for the time being, but st
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Wireless Billing