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kmassa0821's profile

New Member

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2 Messages

Thursday, May 11th, 2023 3:45 PM

Passcode retrieval

I am unable to retrieve my wireless passcode because the phone is not accessible.  A Better Business Bureau complaint has been filed as well as preliminary contact with a law firm to initiate legal action.  I wish to retrieve my passcode for the purpose of canceling the wireless plan.  AT&T refuses to cancel the plan without passcode confirmation which creates a never ending loop.

Accepted Solution

Official Solution

ACE - Expert

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13.2K Messages

1 year ago

Can you log into your online account? The passcode can be reset there.

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