Let AT&T help you elebrate your dad with Father's Day Gifts that connect us.
Need help understanding your bill?
panda00wen's profile

New Member

 • 

2 Messages

Sunday, May 21st, 2023 3:49 PM

Trade in

Hello, I currently have a family plan for 5 people. I traded in a new mobile phone on May 16, 2023. Now there are 2 family members who want to withdraw from the family plan. One of them is a holder. Will this affect me every month? Credit for trade in? How much will the monthly phone bill become? Thank you!

Accepted Solution

Official Solution

ACE - Expert

 • 

64.7K Messages

1 year ago

The account owner needs to transfer account ownership to someone else by doing a transfer of billing responsibility: https://att.com/tobr

If they just port their number, they will still be the account owner.

ACE - Expert

 • 

64.7K Messages

1 year ago

What do you mean by “one of them is a holder”? In any event, presuming you are the account owner, you’ll just be paying for 3 lines instead of 5. There is no impact on your trade in unless the trade in was done on one of the lines leaving.

New Member

 • 

2 Messages

1 year ago

Holder is the owner,thank you!

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.