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panda00wen's profile

New Member

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2 Messages

Sunday, May 21st, 2023 3:49 PM

Trade in

Hello, I currently have a family plan for 5 people. I traded in a new mobile phone on May 16, 2023. Now there are 2 family members who want to withdraw from the family plan. One of them is a holder. Will this affect me every month? Credit for trade in? How much will the monthly phone bill become? Thank you!

Accepted Solution

Official Solution

ACE - Expert

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64.6K Messages

4 months ago

The account owner needs to transfer account ownership to someone else by doing a transfer of billing responsibility: https://att.com/tobr

If they just port their number, they will still be the account owner.

ACE - Expert

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64.6K Messages

4 months ago

What do you mean by “one of them is a holder”? In any event, presuming you are the account owner, you’ll just be paying for 3 lines instead of 5. There is no impact on your trade in unless the trade in was done on one of the lines leaving.

New Member

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2 Messages

4 months ago

Holder is the owner,thank you!

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