New Member
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1 Message
increase of bill without any reason
I have been an ATT customer for 20 years. Last month, because I was reciving too many junk adversting calls/texts, I requested for a number change and I got it . They said that change service was a free service. A few days later, ATT increased my bill from $136 (regularly) to $156 without any reason. Where and to whom I can compalin to.
sincerly,
MicCheck
ACE - Expert
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14.3K Messages
2 years ago
First, look at the bill...it will tell you the reason!
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ATTHelp
Community Support
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231.9K Messages
2 years ago
Hello, @a2yacom. Thanks for reaching out to us regarding the concerns with your bill. We want to help! We would like to speak to you in private about this matter for your protection and security. Please click the message icon in the upper right corner and reply.
In the meantime, please have your login info handy, we will be sending an authorization link for you to sign in to your account.
We look forward to speaking with you.
TT, AT&T Community Specialist
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