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wajeeh9321's profile

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2 Messages

Wednesday, August 31st, 2022 2:55 PM

Cancel Service

I have service with ATT and am looking to switch another service. I have previously dont the ATT offer for a new phone for $0 if you trade in a new phone. The offer gives us monthly credits towards the phones. My question is is there a way for me to get these phones unlocked because the phones were supposed to be free or will i be penalized for leaving att while these phones are technically still on payment?

ACE - Expert

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14.3K Messages

2 years ago

Paying off your phone to unlock it shouldn't stop the credits. Cancelling service, however, will. AT&T isn't giving you a free phone to use with a different provider. 

If you still decide to leave, pay off the remaining installments, unlocked the phone, THEN leave. Leaving with the phone locked is a bad idea.

(edited)

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