Let’s be real. Everyone is streaming apps to watch their favorite shows and movies these days. We all do. It is a big part of our digital lives! We want to share a few things with you that will improve your streaming experience.     When you stream, we recommend a plan that

I recently signed up for the 3mbps Uverse High Speed internet. My problem is that I'm only recieving and average of .15 mbps. I've already made sure that the signal is not the problem because I've placed my modem and router in an optimal location. I think the problem is something to do with the mode

Learn why your home setup may be the cause of your loss of service and poor Wi-Fi You probably think your cool, super nice desk set is great. You have your wireless printer close by, a minifridge with delicious snacks, your Amazon Echo ready for commands nearby, and maybe even some speakers to play

If you are experiencing issues with loading certain sites, sites not loading completely, it is recommended to disable IPv6. The following goes over steps for a 2Wire/Pace gateway.   For steps for NVG Gateway, go here.     Thanks ATTJohnCS, AT&T Community Specialist

If you have blinking red lights on your router, please visit our Blinking Red Broadband article for more troubleshooting steps. If you stream or download, check out our Streaming Support article for tips to improve performance.    It’s important to identify potential issues that

Lately my homepage will not stay as initially setup, Weather, Horoscope, profile ID. Is this just me or are others having the same? I am also experiencing a lot of "non responding" notices for Yahoo.com and other sites I am trying to view. My e-mail stopped sending and I finally found that SSL had t

For the past I have not been getting near the 1 gig down. Now before I get a generic response, I have been searching all over this form for answer and tried every thing.   1: I have already ran the troubleshoot from Troubleshoot Internet 2. I have already hard reset my router. 3. I tried

I am currently paying for UVerse, 45Mbps, Fiber Optic internet. I can't load Facebook, check email, play video games, watch Youtubes, etc..   Below are some diagnostic printouts:     Whomever this is "2602:300:c533:1510::5" needs serious fixing. Now.

I have been experiencing very low download speeds for several months. I have been given every excuse there is, but no solutions or fix. Running UFix diagnostics is ineffective, It just suggests rebooting the gateway, which of course I've done 100s of times to date. I have done the 192.168.1.254 deal

Learn the best location for your modem Did you know modem location can affect your Wi-Fi signal? The images below show the difference between a poor Wi-Fi signal and a good Wi-Fi signal    Our Recommendation   Place the modem in a centralized location in your home. Ke

I've had Gigabit internet for a couple of months with no issues. Fast download, fast upload, wonderful. (usually we were getting 600-800down/600up on our wired devices)Almost 2 weeks ago (June 6, 2018) we started having issues.Download speed has been slower than usual but still fine. Upload speed ha

Hi,Its been a month now since I've got the ATT Fiber 1Gbps plan and I've yet to receive the advertised speed.All speedtest results are giving around 400 Mbps Download and 800 Mbps Upload speed. I've tried all the different options mentioned in the forum and the ones recommended by the person who ins

For the last 2 -3 months my internet has been running very slow, very frustrating. 6 year customer

I have had AT&T Fiber internet300 for about a month, and have been suffering from slow wifi speeds (web pages take 10+ seconds to load; social media apps similar).The speedtest app (Ookla) shows I have decent upload and download speeds, but my real world experience is much worse than previous cable

I'm a longtime five cell phone ATT customer who moved into a new home. We added Direct TV and internet. The installer apologized for the poor signal quality of the DSL which barely registered above 1.2. His supervisor called me later to say he noticed the poor signal and wanted also to apologize but

Yes like many, many others I am having trouble with my (wifi) internet speed through AT&T. My plan (which is an awful plan to begin with) has me paying about $60 a month and only offering me a download speed in a range of about 3-6 Mbps. However, in actuality, I will only be able to have about 1 Mbp

My Family switched to AT&T about six months ago and since that time our service has been absolutely horrible. Let me list just a few issues. 1. Very poor (Slow & Inconsistent) connection times starting at 8PM or shortly there after and I can just forget about 12 - 4AM.2. Constant dropped connection

I am looking to move soon primarily due to the slow internet speed...I live near downtown SF- one would think that means all is good right? Nope, wrong!I live in a building that is technically, according to zoning code and/or landlords preference, is classified as a "hotel" even though I have a one

I've signed up for AT&T's 300mb Fiber Internet service. Ever since the install, my internet runs slower than it did with our previous 100mb service (through another carrier). When I run on-line speed tests, (AT&T or Google) it comes back between 90-95mb.  That's less than a third of what I signed up

AT&T Gigapower Internet Service in Roswell, GA has significant latency & service degradation each day during the hours of 6PM ET & 11:30 PM ET. This needs to be addressed by your Central Office/Network Operations Center.  2018-02-28_0600 PM    7    37 ms    34 ms    34 ms  dalsbbrj02-ae3.0.rd.dl.cox