Contributor
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2 Messages
S4's stopped sending MMS
Hi, I have two Galaxy S4's. An S4 Active and an S4 mini. Within the past week or so both of them have stopped sending or recieving MMS messages. I know one stopped for sure after an AT&T software update, and I assume the other was the same although I don't recall seeing an update, but I assume it happened around the same time as the other. I have looked at other forums and tried some various tricks but nothing seems to work. Any ideas??? This is extremely frustrating! Thanks.
Samsung
Ambassador
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518 Messages
10 years ago
arclightzero,
Hello. We can assist you; to prevent any repetition, what steps have you tried to resolve this problem. Cleared the cached, Safe Mode, etc?
Thanks,
Samsung Support ^Kov
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jts
Scholar
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89 Messages
10 years ago
Remember, your mobile data needs to be on for MMS messages to come through, or be sent.
Could that be the issue - your mobile data being turned off most of the time?
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manapuaman
Guru
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115 Messages
10 years ago
Also are you using an app to do it or from the built in feature? I find certain 3rd party apps take over your main OS or they conflict with other apps. Try running a GOOD virus protection software to see what it says. Not sure if I can mention my favorite Sophos virus protection app.
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