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UHQ Upscaler on Galaxy Note20 ultra

Why is it greyed out? Everything is Bluetooth now... so my earbuds and headphones are wireless. ???? So, is it a useless feature then?

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TABLET WITHOUT IMEI number

I bought a tablet at Best Buy through the samsung website, so I don't have an IMEI number. Can I still add to my ATT plan?

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Port from Verizon to AT&T....now I can't get some SMS messages from Verizon users

I am having the issue with my recent port on Oct. 26, 2022. I have had countless hours of time on the phone with AT&T and Verizon. Verizon tells me the port out was complete and they can't help me anymore since I am no longer a customer and AT&T tells me that I need to contact Verizon to

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9

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Tracking.smartlabel.com

I returned my damaged phone in the same box the replacement device came in, used the provided label and dropped it off at my USPS office on November 19. I cannot log into the tracking.smartlabel.com site to check the status.  I will not pay for the returned phone.  Please track this packa

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Accepted Solution

ANDROID 13 UPGRADE

Greetings: I have a locked AT&T S-21 Ultra (Build G998USQS5CVIG) that as of 11/28/2022 have not received the Android 13 Upgrade. Kindly appreciated your assistance. Regards Wilfredo L. (Edited to remove personal information)

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55

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S22 Ultra not fast charging after update 11/27/2022

Fast charging was working until update was done. It's still turned on and all appropriate cables and charging plugs are being used. Have turned all fast charging options off and back on and restarted the phone. The issue is definitely from the latest update.

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20

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Samsung Galaxy s22 ultra not connecting to network?

Hello, I've had my ultra for over a month now and everything was fine. Today all of a sudden it dropped a call multiple times and never recovered with trying to connect to the network. I tried restarting my phone, powering it on and off, I did update the phone since it found an update but I had the

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Hotspot connection just randomly drops for games

Ever since I have gotten my Note 20 Ultra, everything with ATT has gone bad for me. I use to get around 50 to 60 ping but now I average 100 to 110 with major ping spikes. Secondly, the hotspot portion of all this just randomly drops during games. The connection itself doesn't go away but it just fre

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Have unlock instructions and unlock pin now what?

Submitted a unlock request and was approved. Next email sent unlock code and instructions but didn't tell me where to go next. Help

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45

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Galaxy S9 won't update... Need Help!

Last security patch level is dated December 1, 2021. When I try to update, phone says software is current. Also can't make calls since 5G launch a few days ago... help.

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error message

receive access denied error code 1020

Questions

 • Internet

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Unable to login, forgot password and security questions

I have spent the last 3 days trying to access my email. I got a message saying that my password needed to be changed as it may have been compromised. I am unable to do that since I forgot my answers to the security questions. And now it tells me that my password doesn't even match my email address.

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 • Email

4

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New phone. Old line.

Hi. Can I purchase a phone in monthly installment. I already have an account but it is only a sim plan and not a phone plan account.

Questions

 • Wireless

5

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App won't work on phone when on cellular or oh PC with using phone as hotsport, but works on all different networks via WiFi

I have an older Security Camera system. It seems at some point in the past year or so I stopped bing able to use the viewer for the sytem when on cellular network via the app on the phone or the app on the PC when using the phone as a hotspot. I have tried connecting to it using both the DNS nam

Questions

 • Wireless

4

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Mobile Data

When i am viewing my text messages on my bill sometimes there is no number just a date and time why is there no number? How do I find out who texted me on that date and time. It just says mobile data.

Questions

 • Wireless

6

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What is necessary to get ATT Wireless to update CNAM.

We obtained a phone number in April 2022 that was previously used by a different company. We obtained the number through Twilio. We changed the CNAM at that time. Today (11/28/22), ATT Wireless customers still show the old CNAM while Verizon and TMobile show the new (correct) CNAM. What do we need t

Questions

 • Wireless

4

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Trending Accepted Solutions

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Accepted Solution

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • Email

1.8K

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Accepted Solution

Official Solution

Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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1.3K

8

Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

496

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Accepted Solution

Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

361

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Accepted Solution

Official Solution

att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

Questions

 • Email

345

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