Samsung

Samsung

Discuss all the Samsung devices available from AT&T.

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How long Samsung Galaxy S22 Ultra (ATT) firmware update to Android 13 UI 5.1?

My Phone Samsung Galaxy S22 Ultra (ATT) last update Security patch level August 1 2022 ! Didn't get new update!

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Customer service and lack of internet connection

I switched from Verizon after 12 years and within 5 days I’m regretting it. I have spent more time on the phone than I’ve worked in the last 3 months. I can’t get anyone to return my wrong replacement phone or my trade-in phones. Both confusion with in person or on line. On top of this when I receiv

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Need phone unlocked

I've been trying for the last three days to get my phone unlocked. Once I receive the email from At & T for the request, your supposed to revive a email with a link to get it unlocked. I don't receive those emails. But, I do check on the status and it always says denied. I've went through the ch

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ATT Network Brick

ATT network locked phone keeping me hostage on carrier. Countless calls and numerous escalations and I still can't get my Galaxy 21 MCK key. ATT 1st tier support are totally clueless (useless) and keep providing PIN or PUC even when told to stop and escalate. Currently have 3 escalated cases in for

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Att rep sent Phones to wrong place!

I received my new upgrade devices on February 28th. I took them in store to be activated and trade in our other phones. The att rep said she would take care of it. She transferred everything to our new phones and then asked us to factory reset our old phones. We did and she packaged the phones in th

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Sending pics via text no longer resizes image

I have been having this issue for awhile and I am beyond frustrated!  I have a Note 10, in the past when sending a pic via text message I was always given the option to "resize image", that no longer happens and the images are between 2 and 4 mb!  Needless to say this uses A LOT of data, is EXTREMEL

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S23 Ultra not receiving text messages

I have a brand new phone that is seems to be working for everything EXCEPT receiving text messages. I can make calls, SEND texts, connect to wifi/bluetooth/etc. But am not receiving any texts (my husband has been sending "test" texts for me all evening). I have gone through EVERY diagnostic suggesti

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Ultra S22 Won't Connect to AT&T Network

Just like many other posts including @HWatson I traded in an old Galaxy to get the new S22 ultra it worked for about 2 months until it it just suddenly would not connect to an AT&T network.. Been too been to at least 3 different AT&T stores talk to at least 6 different AT&T employees th

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Mobile hotspot temporary network error

I have Samsung S21. Just 3 days ago I get a temporary network error message when trying to use my mobile hotspot. I haven't changed any settings. I was able to use it before just fine. If I restart the phone then I can use it. However once I turn it off when I am done and try later that day I get th

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WiFi Calling always drops on S22+

​WiFi Calling constantly drops regardless of the number I'm calling. I don't have enough reception to use the mobile network for calls.  I have tried all of the alleged fixes for this issue, but nothing worked.  This happened to me four times while on a job interview, and is unacceptable.

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Delayed notifications and issues with Apple phones in AZ!!

​Continued Issues with Apple phones in AZ. Delayed notifications, no FaceTime calls received unless phone is unlocked etc.  Apple Store has even confirmed they get several att customers every day having the same issues and it’s only AT&T. Seems to be something with our cell towers in AZ be

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Requested unlock my iphone, case still pending since 3.9.23 device paid off since february.

​I tried the app, I tried support tech, I tried customer service, the case is still pending, but the money of the device was “taken” from bank acct. Nobody knows nothing about it, they said “just wait” and I have more than 2 weeks waiting 😒​

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Sim card

I have a new iPhone 12 Pro Max but the SIM card from my iPhone 8 Plus isn't fit in the iPhone 12 Pro Max do I need to make an appointment to come in to get a new SIM card for iPhone 12 Pro Max do I need to buy one or free with no charges?

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Visual Voicemail stopped working on Galaxy Note20

At the end of February my Visual Voicemail randomly stopped working. It gives an error message 9999 and says to call a phone number which goes to Verizon. I have NEVER had Verizon service, but I tried the number anyway and they couldn't help me as I don't have an account with them. I called AT&T

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Not receiving some attachments

I do not receive some of my emails that have attachments. The sender does not receive a “not delivered’ message, and the message is shown as sent in their email. The emails do not appear on my apple devices or on my hp laptop. Two of the senders are sending from gmail accounts; the other is using an

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Email recovery

My father has an sbcglobal.net account. We tried accessing the account and it keeps indicating his user id, which is his email address is not correct.  We tried to reset it, it asked for his email address and we input it.  We received an error message saying his email does not exist. 

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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