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New Member

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1 Message

Fri, Sep 3, 2021 3:29 AM

Prepaid SIM card never delivered

Today I got a notification from FedEx that my ATT 12 month prepaid SIM card got delivered, but there's not a package for me in my building's mail room. Can ATT deactivate that card before the thief activates it and uses my money?
Also, how can I get a replacement card?

Please help :(

ATTHelp

Community Support

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192.1K Messages

10 m ago

Hello @iklemenski,

 

Thank you for reaching out to us.

 

We recommend that you contact FedEx to file a claim for this lost package.

 

Hope this helps!

 

Sean, AT&T Community Specialist

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