New Member
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1 Message
Prepaid SIM card never delivered
Today I got a notification from FedEx that my ATT 12 month prepaid SIM card got delivered, but there's not a package for me in my building's mail room. Can ATT deactivate that card before the thief activates it and uses my money?
Also, how can I get a replacement card?
Please help :(
ATTHelp
Community Support
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232K Messages
3 years ago
Hello @iklemenski,
Thank you for reaching out to us.
We recommend that you contact FedEx to file a claim for this lost package.
Hope this helps!
Sean, AT&T Community Specialist
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