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More AT&T PREPAID Discussions

Additional answers to your AT&T PREPAID questions.

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AT&T Refund MasterCard not working

I have an AT&T refund Master Card from North Lane Technologies. The phone numbers on the card to activate it do not work, and the email address they give on the card does not seem to be going through.  [email scrubbed] The card expires on 02/23, so I need to find out how to access these

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Unable to connect with prepaid server from ireland europe--

Regardless of web browser, clearing cash or device I repeatedly get a message that can not connect with server--this is a consistent recurring problem and I want to top up my prepaid account before I return to the States

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Mobile roaming not working

I've been using a prepaid and just a month ago when I'm in Mexico data isn't working. It has an exclamation mark. I already tried restarting my phone and network. I don't know what else to try.

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Wifi Calling issues s22 ultra

Wifi calling used to work on my phone some days ago, I have an s22 ultra (SM-S908U1) with a 300dllrs per year att prepaid, For some reason I got the message WiFi Calling is not available yet for AT&T PREPAID℠. But it was working before

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Unlocking Before 6 Months

I have an iPhone locked to the AT&T Prepaid Network. I bought the phone refurbished and am not an AT&T customer, nor have I ever been. I'm told my phone cannot be unlocked because it hasn't been in use for at least 6 months under AT&T Prepaid. Is there anyway around this, or do I own a 3

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Text from C0DE71016

What is this? It's In my usage history as I have received a text from this number? Incoming Text/Message C0DE71016 12/1/2022 03:40:46 PM CSTNA$0.00 Incoming Text/MessageC0DE71016 12/1/202204:24:44

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ACP prepaid hotspot, no call/text back & can’t create an account, help??

So I bought a Turbo 2 Hotspot box from Walmart, planned on using the ACP benefit on the $90 100GB hotspot plan. Got approved the the National Verifier. Called the ATT ACP help line, the guy said he activated the hotspot box. Then I filled out the ATT ACP prepaid enrollment form. They said I should

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Convert to a New AT&T Prepaid Plan

I am currently on the AT&T Prepaid Plan for $300 per year giving me 8GB data per month. There's a new $300 plan that allows 16GB per month, but I can't select it to renew. How to I move to the new plan?

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I'm stuck and I can't find my way out - PREPAID PLAN

I purchased a new phone on ATT website over black Monday a few days ago. Provided the transfer pin that Verizon gave me so I could keep my number.  Signed up for the $65 per month ($50 with autopay discount) plan.  Provided all that information.  Received the phone.  Activated i

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Prepaid account not working

I signed up for the 16gb $25/m for 12-month prepaid plan, downloaded the esim, no error but didn't get a link to create an online account. I went ahead and create an online account with the given phone # and paid.  It's been a day, when I clicked on carrier services on my phone, it only has 6

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Wifi calling isn't working galaxy z fold 4

I've tried everything and the advanced tech support team needs to check the problem. I got disconnected from someone helping me named Walter just now.

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 • Wireless

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AT&T is sporadically blocking access to my website

My website www.fransuccess.com is sporadically blocked by AT&T internet. I have no idea why and have spoken to my website host and they assure me we aren't blacklisted. Any assistance would be greatly appreciated. Thank you

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 • Internet

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Delete Compromised Email Account.

I have repeatedly attempted to delete an old, hacked AT&T email account without success. I have followed the most current steps given on the AT&T Web page (Updated Sept 7, 2022), but the steps given do not match what is displayed on the site. Step 2 cannot be found on my Profile page so it'

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 • Email

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Fixed Wireless Internet Says I am in different locations?

Why does the internet think I am in Kentucky when I am no where near there? HELP!

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 • Internet

3

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Not able to reset the admin login on my Unite Express 2

I am having an issue on my Unite Express 2 MiFi device. It is saying the default password is invalid, but the device will not reset to factory settings when holding down the power button for 15+ seconds.  If I were to provide a list of IMEI's, are you able to get these reset to default setting

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 • Wireless

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at&t settings out of date

How do I fix AT&T settings out of date?

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 • Email

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My box

It will not come on.

Questions

 • Internet

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I need a AT&T service representative

I had an AT&T account representative for our business account, but then she simply disappeared from the company. I've been unable to get a new one assigned to our account. I've called AT&T support multiple times but they don't understand me.

Questions

 • Wireless

190

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Call logs up to last 36 months on online account

How can I access call details for last 24 months from my acccount? There is no option in usage and history.

Questions

 • Home Phone

187

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Fiber Interent

Our neighborhood is current only less than 100 feet from a fiber optic cable and new 5G installed. 3 years ago a representative came by saying it was available but nothing has happened. Was wondering if a AT&T Technician can install fiber optics in our homes and when would that be. Please advise

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 • Internet

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Which router works best with ATT fiber?

Which router works best with ATT fiber?

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 • Internet

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