
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Additional answers to your AT&T PREPAID questions.
13.5K
What is the best legal way to hurt AT&T? AT&T is currently holding my phone hostage.I pre-paid for a year of AT&T's prepaid service.My phone and account are eligible to be unlocked. I paid a year's subscription to a new carrier.I followed the directions at https://www.att.com/devic
Questions
522
13
0
Accepted Solution
I recently joined the family plan as a member. Prior to joining, I have a monthly plan that is partially used (still has 20 more days unused). Will my Account Owner receive a prorated credit for the unused days of the my previous plan? I think the answer is yes because I am seeing the following stat
Questions
13
5
0
Accepted Solution
Official Solution
I use my PC's Identity Theft monitoring software and it found a data breach in the dark web. My phone number was compromised and would like to know how I can contact AT&T to be aware of this issue.
Questions
16
2
0
MARCH 13, 2023 AT&T USA WIRELESS STORE, 6375 N WICKHAM RD UNIT 202, MELBOURNE, FL MANAGER MALCOLM I WENT INTO AN AT&T STORE TO GET A NEW SIM AND ACTIVATE A PREPAID HOTSPOT. I TOOK MY DEVICE INTO THE STORE, THE MANAGER’S NAME IS MALCOLM. HE CONFIRMED MY DEVICE WORKED ON THEIR NETWORK.
Questions
23
6
0
I had an alert on my laptop that told me "all is well" regarding my wireless phone. The pop up appeared every time I closed computer. I could also see if it had spam usually indicating the number(s). This way I did not have to worry about using my minutes on my 35 cent a minute plan to
Questions
7
0
0
I have had my ATT prepaid with an ATT Motorola for six months now. I turn my phone off every night or keep it in airplane mode. I realize now that since the Android 12 update last month, I have not had missed phone calls or text messages waiting for me when I turned it back on every day. It did not
Questions
8
2
0
Hello All, I never receive any text messages sent to my factory unlocked Google Pixel 4a with the $30 5gb prepaid plan during the time when my phone is off or in the airplane mode setting even if I turn the phone back on within minutes of the text message being sent. I called customer service and
Questions
2K
15
0
Accepted Solution
I have a galaxy note 10 plus 5g unlocked phone. I can send and receive texts but I can't make any phone calls or receive any.
Questions
9
1
0
I had to erase and restore my iPhone after forgetting my passcode. When I restored from my AppleID, the phone has "forgotten" the eSIM for my AT&T Prepaid line, and I don't have the original QR code. I have searched everywhere for help on this website and can't find a way to restore the eSIM mys
Questions
5.2K
3
0
Learn how to setup or fix your device with step-by-step help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Ready to push the smartphone boundaries with the new Samsung Galaxy S23?
I bought a used phone and it had a black list. I want to know if you can remove the blacklist without being the original owner.
Questions
•
Wireless
1
0
Fiber optic cable will come into my basement however, I want their equipment installed in a first floor office room. Will the technician take care of threading the fiber optic cable from my basement up into the wall of my office to be connected to their equipment? I'm converting from coaxial cable w
Questions
•
Internet
1
0
0
BGW210-700 Flashing red broadband, but internet is working. I use dsl connections. Learn the meaning of your Wi-Fi gateway lights - Status Light broadband - Solid Red - No signal on a line. how can this be?
Questions
•
Internet
1
0
0
I lost my SEC+ a few days ago. I rebooted my att.com login thinking I might have to reboot. But I’m still not able to pick my SEC+ back up. I do have my ESPN + stream. Any help is appreciated.
Questions
•
TV
3
0
0
When I log into my sbcglobal account I can't access my emails and am directed to a page which notes, " Not Found on Accelerator: Description: Your request on the specified host was not found. Check the location and try again. I've followed the advice I've found on other threads such as clearing o
Questions
•
2
0
0
For several days now I can't login to my sbcglobal email account on my computer. I thought it might be because I was having internet problems, but every other website works fine. I keep trying to login in at mail.yahoo.com and it starts to go and then signout.att.net pops up for a second and then it
Questions
•
3
0
0
Accepted Solution
Official Solution
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
Questions
•
Internet
383
6
0
Accepted Solution
Official Solution
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
Questions
•
Internet
294
2
0
Accepted Solution
Official Solution
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
Questions
•
Wireless
238
1
0
Accepted Solution
Official Solution
I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
Questions
•
222
2