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More AT&T PREPAID Discussions

More AT&T PREPAID Discussions

Additional answers to your AT&T PREPAID questions.

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Unable to make an international call with PREPAID phone

Hi, My wife has a Samsung Galaxy S9 on a grandfathered PREPAID 10c/minute plan. She's always been able to make international calls before. But today she tried calling a number in Ukraine and keeps getting "unable to complete the call" no matter how she tries to dial it. We put more money on her a

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I HAVE A NEW PREPAID ACCOUNT. I APPLIED FOR THE ACP AND I AM APPROVED. WHAT DO I DO NOW?

I have a new prepaid account and have been approved for the ACP. I advised my local AT&T store of my recent approval. The store advised me to reach out to ACP, so I did. NOW.. the ACP says that AT&T has to be the one to do this transaction. I'm getting the run around here and it is very frus

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9

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Accepted Solution

Official Solution

buying phone online

I am looking to purchase a new prepaid phone. When I went to an ATand T store I was told they didn't have anything under $200.  I am happy to buy something online, but can I bring it to that store and they can set it up for me?

Questions

115

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visual voicemail

I have had my phone account for a couple of years. How do i set up visual voicemail? the setup asks me to change my password and when I try it says account does not exist. I think I set up voicemail correctly.

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26

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New prepaid by the minute plan coming?

I was about to leave AT&T prepaid as they deleted the pay by minute plan. I heard from one employee that they are bringing it back in October with a 35¢/minute charge. Is there any truth to this?

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29

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Prepaid SIM calls and texts do not work

I have a prepaid SIM I am using on Samsung S20 FE. Internet works fine but calls and text do not. I have restarted and have up to date software.

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24

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use oversea

I have a prepaid number, I came to Brazil for working purposes and my number is not working. I tried to register but my zip code in the US is not on records and this does not allow me to create an account to sign in. I would like to upgrade my plan but I don´t know how to do it.

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39

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Can't switch carriers in Canada

For the last two months, my phone keep connecting to "Telus" when I'm traveling to Toronto, ON and it's used to be Rogers. Since, it's switched to Telus I don't even get 1 Mbps speed and calls drops all the time. I used to get over 100 Mbps on Rogers in the same area as Telus and on the same phone.

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77

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Official Solution

Port att number to a new sim

I lost my att prepaid phone. I bought a new att prepaid phone.How do I port my att prepaid number to a new att phone and sim?

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52

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Is there ANY way to prevent ATT from continuously adding their contacts?

It seems like ATT really wants to make sure that their 7 contacts are constantly on my phone. I delete them and they show right back up.  I can't even edit them so that they aren't at the very top of my contacts ALL the time.  Is there any way to get it to stop?

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25

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5 Gb of bonus

I got a Message from Att. That likes attached picture. But I have never got it. Is there anyone like me?

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15

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Accepted Solution

Official Solution

A question about AT&T prepaid phone cards

I have a few AT&T Prepaid Phone Cards with 120 minutes each. each has never been opened or used. Do the cards expire before their first use? Or do they expire after the first use of the card?

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15

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