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AT&T PREPAID

AT&T PREPAID

The freedom of prepaid with no annual contract and no credit check.
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(26380)
Need a solution for a refund on a prepaid sim that didnt work

Hello, I bought a prepaid sim in an AT&T store.  Then the member of staff could not get the prepaid sim to work in my phone. He sent me to another store that was a customer service store rather than a retail store. He said they would either fix it or give me a refund. They did neither

Questions

 • More AT&T PREPAID Discussions

64

8

0

Accepted Solution

Official Solution

Prepaid data reset? (Mobile Hotspot)

I made a early payment on my prepaid account with the understanding from customer service that my data would reset. Specifically the hotspot data that runs out at 10 gigs. (High speed) Now I've had the payment clear and no monthly reset has occurred. Am I just being impatient and maybe it takes awhi

Questions

 • Account & Usage

1.5K

5

0

sim card activate

Hello Can anyone help? I have tried for days now to activate AT&T prepaid simcard with no luck. We are from Denmark and just want to have a working phone while we here on vacation. We have bought a 30$ prepaid wireless service. But everytime we try to activate simcard we end up where

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32

3

0

Can't purchase prepaid international $35 plan

I am traveling to the UK tomorrow and wanted to go ahead and purchase the $35 weekly add on to use my phone in the UK but the option is not showing in my prepaid account. It just shows 2 options to add on calling from the US to international.  I have the Galaxy S9.  Thanks

Questions

 • Plans & Features

50

6

0

Prepaid order form will not accept my Address line 2

I am travelling and will be staying at YAKIMA RV PARK 1610 N 1st St. Yakima, WA 98901. When I enter that address I get an error reading: Please fix the following errors:Address line 2: Your unit information is missing. (Ex: APT 3A, UNIT 400) I have tried entering the site number as Site 110,

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21

2

0

Accepted Solution

Hoping to get a payment extension

I do not have enough funds in my account to successfully accommodate the auto draft amount for my pre paid service today. Ample funds will be in my account this coming Friday though. Is it possible to get a payment extension that can occur on September 30th, instead of today? I've never missed a pay

Questions

 • Account & Usage

34

2

0

Overcharged after changing plan

I changed my plan from $45 to $30 monthly plan, but when it renews it still charges me $45 on my card, but on the profile page, it says i'm in $30 monthly plan? And I also have account balance, but why it still charges me on card?

Questions

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22

1

0

Plan shows 8gb is limit instead of16gb. Why is the bonus 8gb data now included in my plan?

Ive been an att customer for 20 years. Recently, I grew tired of our landline so I ported it over. I bought the $50 prepaid plan with autopay. When i check my data plan limit, it says it is limited to 8GB. Why not 16gb due to the limited time offer?

Questions

 • Account & Usage

376

6

0

unlocked I phone with pat as you go card- and international calling

I have an unlocked I phone. and activated it with at &t pay as you go card . now I am going to travel in Europe. how can I get international service to call home to USA while traveling?

Questions

 • Plans & Features

16

1

0

ACP and New ATT Prepaid Account

I got approved by ACP. I filled out the form for ATT ACP service. How do I proceed next? They called once and I called back but it is an endless loop and can't reach a person. Do I need to sign up for ATT account first? Or is that done by the form I filled out. Thanks!

Questions

 • Plans & Features

21

4

Device not working after I have paid my bill

My plan expires today for my hotspot but I’ve paid and it still acts as if I’ve used all my data .

Questions

 • Phones, Tablets & Devices

22

2

0

Accepted Solution

Getting A Bill With Address

How can I get phone bill statement with my address on it so that it can be used at the DMV as residency proof? For prepaid account, the account history on Paygoline does not contain address, although I had set my address in the profile.

Questions

 • Account & Usage

19

1

0

Write a bad review

The manager in the 32951 S Dixie Hwy, Florida City, Fl 33034, made me waste my time and lie to me. He told me one thing and I wait for him in order to finish with another customer and later he just said that the promotion of getting a free phone with transferring a number including the phone hot spo

Questions

 • Plans & Features

53

2

0

unlock request

hi i have submitted a IMEI of device to get unlock but its in pending for last 10 days there is no reply on that . whenever i check the status its says in pending . below is the request and imei . Device IMEI number: (Edited as per community guidelines) Request number: (Edited as per communi

Questions

 • Phones, Tablets & Devices

23

1

0

Official Solution

I can't pay online for my prepaid account

I try to make a payment online, but it always shows error: "Invalid state. Please verify and try again." or "We are currently experiencing an issue processing payments. Please try your request again later. No other services are impacted.".

Questions

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35

3

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