Online only offer – Get unlimited data for $25/mo. and 10GB hotspot data when you pay in advance for a year of AT&T Prepaid® Unlimited.
jarrettisawesome2005's profile

New Member

 • 

1 Message

Saturday, March 18th, 2023 7:33 PM

Having problems getting to the AT&T Visual Voicemail app.

Hi, I'm having problems with the AT&T Visual Voicemail app on my Alcatel_5005R cell phone and the the problem is in the menu all it is saying is "AT&T Visual Voicemail. View your voicemail at a glance. Play messages in any order, read text copies of your messages, agree to the AT&T Visual Voicemail Teams of service.

Community Support

 • 

225.6K Messages

9 months ago

Hello, @jarrettisawesome2005. Thank you for reaching out to us about accessing your visual voicemail. 

 

Were you able to agree to the Terms and Conditions of the AT&T Visual Voicemail?

 

If you have previous set up your voicemail box, then before you can access Visual Voicemail, you will need to reset your voicemail password

 

Once this is done, then try accessing visual voicemail.

 

Let us know if this works for you! If not, no worries, we can continue to assist your with access your visual voicemail!

 

TT, AT&T Community Specialist

Not finding what you're looking for?