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New Member

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1 Message

Tuesday, December 29th, 2020 8:37 AM

How do I get an AT&T Junction Box installed?

Help.  Moving to a new home in 3 weeks.  I have been told ATT is not in range of the house despite half the street has ATT.  I was told a junction box has to be installed.  Who installs this?

Help!  My kids are virtual for school and I need internet service.

Accepted Solution

Official Solution

ACE - Professor

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3.7K Messages

3 years ago

When you check your address at https://www.att.com/availability/, do you show service available at your address? If so- Great. If not.... do neighbors on either side of you (not across the street or around the corner) have service? If so, call 800.288.2020 and request an address verification; you can also use https://www.att.com/shop/unified/availability/address-research-request.html. Usually takes 2 - 3 weeks to resolve. If none of the above is the case, then you're out of the service area.

Former Employee

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32.9K Messages

3 years ago

if they arent in range they arent in range, not sure who told you a junction box will get you service.

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