AT&T Internet Installation

AT&T Internet Installation

Tips for installing & connecting your equipment.

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trying to find an estimate for underground cut internet line

I have a house my mom left me for a retirement house.I had a contractor digging without having lines marked 1st and he cut the internet line and also a landline.I know my mom had at&t landline so I called for an estimate repair cost and was told I need the phone in my name and running service.I

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Internet

Why does ATT cover a area, but do not cover certain addresses. Even if you are just next door and wanting to transfer your services they do not cover next door. Why be a loyal customer and then be told you can not transfer next door. Makes no sense when your neighbor have internet. So what do a loya

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Construction/ Engineering Department Contact Number

I need to contact the construction/engineering department. I cannot seem to find their contact anywhere on the ATT website. We are doing new commercial development in SF Bay Area. Please message me where to start. Thank you.

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CFST install required at condo

I have tried to get in contact with construction engineers to get my CONDO complex updated to fiber. I have had technicians come out and have been informed that we need a CFTS installed so we can splice in fiber off the main trunk.  There is no one that seems to be helping me from ATT.  I

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Facing an issue with Internet

Hi,I'm facing an issue with my Browser APP. The app crashed with the error of a bad connection.Please assist me. I'll very thank full to you.

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Jack and Internet plan cost

Hi, about how much is it for each installed ethernet wall jack, and will my plan price go up for each one I add? I have the Internet 50/10 plan in case it makes a difference. Thanks

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Internet Outage

I am currently experiencing an Internet Outage at my home. I have checked my router and all the wiring to make sure the router is working (all lights are turned on and green) and that my wires are not cut/broken (they are not) I also switched cables to make sure the cables are not at fault. (no cabl

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upgrading fixed wireless towers

I have called numerous times to try to get Fixed Wireless Internet at my house. Every time I call they say the tower is full and they are working on upgrading it. So I have to wait until somebody moves or cancels service to be able to get internet at my house. My question is, how long does it take t

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Will AT&T Tech Install Equipment Anywhere?

Fiber optic cable will come into my basement however, I want their equipment installed in a first floor office room. Will the technician take care of threading the fiber optic cable from my basement up into the wall of my office to be connected to their equipment? I'm converting from coaxial cable w

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Unprofessionalism

​I am currently speaking with Juan, and he refuses to let me speak with his supervisor or provide number or email to make a complaint. I am not a racist but the accent barrier is a issue but should not be used as a comprehension issue. I have spoke with several suppose to be loyalty supervisors and

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Duplicate transaction

Signed up for internet service on 03/17/2023 and was required to pay 100 in advance due to credit reasons, which I authorized. A couple days later I was looking at the list of transactions on my card and saw two withdrawals from AT&T, each for 100 dollars at 8:10am on 03/17/2023. I called to not

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Switch

Trying to switch from contract plan to a prepaid plan

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Financing Power

My financing power is shot because of employee error A week ago I saw AT&T was offering a new line trade in promo. I have never had service with AT&T, and my current service isn't cutting it anymore so I bit the bullet & placed an order. My order was processed online, set for stor

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Unlocking for fios

I'm trying to unlock my phone to activate my fios internet. I was approved but never got the code what should I do?

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Wound let me log in my u verse account

It keeps telling that I am using the wrong user I’d. I did forgot my user I’d and it sent the same I’d I am typing in and I even changed the password and tried to sign in it just keep telling me wrong I’d 

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My AutoPay always turns off

I had my prepaid account AutoPay on and have an account balance over $700. Last month, on the day before renewal, I got a text from att saying my AutoPay was not successful. When I logged into my account, AutoPay was turned off. So I added more money and set up AutoPay again. I got the same text t

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Can’t access my sbcglobal email

Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!

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Missing $250.00 card

For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?

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International Calling

What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int

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Text message

My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages

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Reset clock on Internet Air

The clock on my Internet Air base unit is off by 4 hours. How can I get the correct time to display?

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