AT&T Internet Installation

AT&T Internet Installation

Tips for installing & connecting your equipment.

6.7K

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Internet availability

Just moved to Cabot AR a fairly high population city in the middle of town surrounded by schools and was unable to move my highspeed internet because there is no AT&T service of any kind available at all in this city, very disappointed. There is a HUGE customer base here do somthing about it AT&

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24

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I don't have a broadband wall jack

I don't have a broadband wall jack. I have a cable modem. Do I connect my device to that?

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21

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Self installation Question

I recently signed up for AT&T internet, and I chose the 'AT&T Internet 18' plan. I just found out that there will be a $100 installation fee. However, when I called back to try to change my service to self installation, they told me I wasn't able to do that for this internet plan. That seems

Questions

16

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Accepted Solution

Official Solution

Underground cable conduit and length

We're doing a new home construction and there is a 300' distance from the att service at the corner of the street (same as corner of the property) to our house (it's a large property). We're having trenching done for various other services, so we want to lay a conduit for att right now as well.

Questions

720

6

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Fake att appointment

Someone called from a 929 area code to set up an att installation. It coincided with what I was expecting. I figured it was a scam when no one showed up at the requested time and att said they had no record of the order. I don't think I gave any sensitive information, but what is the goal of this

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20

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How to get my cable buried?

A new fiber line was run at my house after the original one was damaged by an aerator. Apparently the original AT&T tech used aerial cable instead of burial cable. Anyways, this was done 2 and a half months ago. The tech said it would be buried in 7-10 days. A week ago I called AT&T and t

Questions

32

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trenches in my yard

AT&T contractors came and dug deep trenches in my front yard to install cable lines. That was over a week ago and the trenches have not been filled in but are still open with orange cones and construction plastic sheeting around the trenches. I need to have these trenches filled in and closed up

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22

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Service

I have an address that has had att internet in the past and would like to have it at that house again but after years of waiting I'm told there is nine offered at my address my address is 1126 jhonny Smith rd baxley ga 31513 please help now that I have a kid in college I need more reliable l e inter

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55

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Netgear 4G LTE (LM1200) modem works intermittently.

Netgear 4G LTE (LM1200) modem works intermittently. I have a SIM card and an unlimited AT&T data plan. I called AT&T and said they needed to update the IMEI number and Then I rebooted. It did not fix it. At tImes I have internet, in the admin panel I can get 4/5 bars and then 2 bars and the

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24

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Address Validation

I have been trying for years to get access to ATT Internet at my vacation home without success. I'm just told "Internet is not available in my area."  However, several of my close neighbors (2 doors down) have ATT internet.  My address does not come up when availability is checked, but th

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24

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New to AT&T - Need SMTP relay server address

I just switched to AT&T Fiber after 20+ years with Spectrum. I need to know the server hostname for the SMTP relay server on AT&T and I also assume that it's requires TLS on port 587

Questions

31

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Home install, activate button on app

I am doing a self install of a fiber gateway at my new home. Everything is going good on the home manager app, however it will not allow me to press activate on the app after the front light has started blinking green.

Questions

92

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