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My account canceled 😞

My account has been canceled 😞 because I stopped  service due closed my office and lost .now I reopen again my office I would like reactivate but I surprised the bill over $280 . I didn't use service? How can I resolve it

Questions

 • AT&T Internet

26

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0

Move fiber outlet and modem to another room

We had AT&T fiber installed a couple of years ago. Our original plan was to have the outside box mounted on a specific side of the house and have a cable run through the attic and down the wall to an office/study where all of our existing network equiopment is located (e.g. router, switch, NAS,

Questions

 • Internet with AT&T Fiber

7

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0

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Official Solution

What kind of outdoor fiber and connectors does ATT uses?

I have an outdoor ONT installed five years ago that is connected to Cat5E that is ran to the garage and I want the new BGW320 gateway with a direct fiber connection. Only way to get fiber to wiring closet on the second flow is to run fiber up the house through the attic soffit then into the wiri

Questions

 • Internet with AT&T Fiber

4.7K

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renew

My AT&T text said it would renew today 12/2/22 and it still has not. What should I do?

Questions

 • AT&T Internet

17

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fiber

when is fiber going to be available at my address. I have seen them working and laying the line but it still shows unavailable in my neighbor hood

Questions

 • Internet with AT&T Fiber

50

4

0

Service Interruption

I lose Internet service a few times a day, and sometimes I am in Zoom calls. I work from home, and am online with customers in some calls, and can't have these interruptions.  I have not experienced this loss of connection on a regular basis with Cox.  Is there something wrong with my fib

Questions

 • Internet with AT&T Fiber

17

1

0

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Official Solution

How can I request Fiber for my neighborhood?

Dear AT&T Fiber Team, I am hoping to have AT&T’s Fiber internet service added to my neighborhood in Wilmington, North Carolina given the unreliable service I have experienced with Spectrum. My neighborhood is home to more than 60 single family homes and the majority of my neighbors have expr

Questions

 • Internet with AT&T Fiber

136

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fiber

hi. all my neibors gor fiber installed during the summer. we thought they were going install our block as well but nothing has happended. i ws told get into contact with att engineer but unsure how to contact them. so can someone contact me

Questions

 • Internet with AT&T Fiber

38

1

0

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Official Solution

Fiber Question

Can i get more info on what ATT is doing on fiber installs in my area then just the customer service “wait it out” response? I would like to know because we desperately need faster speeds than 50mbps.

Questions

 • Internet with AT&T Fiber

202

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Accepted Solution

Anybody have experience with AT&T fiber internet?

I thought fiber was unavailable due to the geography of Orange County but I was approached by a rep at Costco selling AT&T’s fiber. It’s cheaper/faster than my existing plan on spectrum but don’t know much about the reliability of it. A big plus was having the ability to call customer service th

Questions

 • Internet with AT&T Fiber

24

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(26)
Move fiber outlet and modem to another room

We had AT&T fiber installed a couple of years ago. Our original plan was to have the outside box mounted on a specific side of the house and have a cable run through the attic and down the wall to an office/study where all of our existing network equiopment is located (e.g. router, switch, NAS,

Questions

 • Internet with AT&T Fiber

7

0

0

Sim Card for Computer

Hello, I am looking for a data only sim card for a computer. I have attached photos of the slot for the device (it connects in with the PC allowing a wireless connection).  I tried using a Pre-Paid sim but it will not allow it to be registered for a device like this.  Does AT&T off

Questions

 • AT&T Internet

11

0

0

My website is being blocked by AT&T - it's now clean - I need it whitelisted

the website resides at: How do I get it whitelisted?

Questions

 • AT&T Internet

9

0

0

advance setting on modem

How do I open the modem/router advance setting?

Questions

 • Internet with AT&T Fiber

12

0

0

Rebate for early termination

Anyone know how to upload a previous provider early cancelation for the rebate I was told I got. I called and no one knows anything, I was told to go into an ATT store...I have spent over 1.5 hours on the phone already to get no where

Questions

 • Internet with AT&T Fiber

11

0

0

Retrenching private driveway (with utility having easement rights) - Who pays?

If a customer lives on a 300ft private driveway (3 residences are located along this driveway) of which the utility companies have easement rights, would att cover the cost of re-trenching the driveway to install fiber-optic, or would the property owners have to pay for the installation? Property

Questions

 • Internet with AT&T Fiber

21

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Trending Accepted Solutions

(17)

Accepted Solution

Official Solution

Can I use any brand gateway on AT&T internet?

can i use any brand gateway on at&t internet

Questions

 • AT&T Internet

161

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When I am charged another 10.00 for more data exceeding limit...

I want to know if any unused data rolls over to next period or not.

Questions

 • AT&T Internet

129

7

0

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Official Solution

I have 65$ credit in my account, how do I make a payment

Trying to use credit from my account to pay the bill

Questions

 • AT&T Internet

114

1

0

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Official Solution

How does BGW320-505 do NAT address mapping

My router is BGW320-505, I should have IPv4 public static ip address. I want to make the server of the local area network accessible through the public network, how to set it up.

Questions

 • AT&T Internet

111

1

0

Accepted Solution

Official Solution

My box

It will not come on.

Questions

 • AT&T Internet

111

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0

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