New Member
•
5 Messages
When will mine arrive?
AT&T said it was shipped over a month ago, haven’t received anything yet. I live in Hawaii, and at the moment have no service at home.
New Member
•
5 Messages
AT&T said it was shipped over a month ago, haven’t received anything yet. I live in Hawaii, and at the moment have no service at home.
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
•
118.4K Messages
2 years ago
The cell booster has been out of stock for over a month. No back orders.
If you want one, you can purchase one from AT&T now. They may have one at your local AT&T corporate store, or you can order online and have one shipped to you.
https://www.att.com/buy/accessories/Specialty-Items/att-cell-booster-cool-grey.html
0
Accepted Solution
OttoPylot
ACE - Expert
•
24.9K Messages
2 years ago
@LostinHawaii Did you receive a confirmation email with tracking information or did AT&T just say they were going to send you one? Were you able to order it thru the second email with the weblink in it?
Sounds like AT&T said they were going to send you one and you should receive it in a few weeks but the order never went thru. Which was an all-too-common occurrence with Support. If you haven't received it by now, then you probably won't and will have to purchase it online from AT&T.
0
LostinHawaii
New Member
•
5 Messages
2 years ago
Thanks for the replies, I appreciate it. Guess I’ll have to purchase one, zero coverage at home is not an option
Many AT&T promises, but none fulfilled….take care of my parents who are disabled and AT&T promised that we’d always have coverage.
0
0
OttoPylot
ACE - Expert
•
24.9K Messages
2 years ago
Are your phones WiFi-C capable? Keep in mind that your phones need to meet the AT&T post-3G cellular requirements now. They should but you might want to make sure before you purchase a Cell Booster. See my Cell Booster Guide, link is in my sig line.
0
0