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What is happening with 3G?
Zeiger044935's profile

New Member

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1 Message

Tuesday, July 19th, 2022 4:30 AM

Nokia Cell Booster

Received in January. Never worked power light blinks white, internet blinks yellow.

tried multiple times with tech to connect with no change. New modem new router through spectrum high speed internet works great, cell booster does not connect. Please advise

ACE - Expert

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24.9K Messages

2 years ago

Have you read thru my Cell Booster Tech Guide, link is in my sig line?

Is it setup properly?

Have you Reset it following the instructions given in my Guide?

Is it connected from the yellow WAN port on the CB to one of the LAN ports on the router or gateway?

Does your router see the MAC address of the CB?

You've been having this issue since January? Have you posted here before?

Please explain your setup in a little more detail.

Community Support

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232.9K Messages

2 years ago

Hey there, ! Let's look into why your Nokia Cell Booster isn't connecting to the network so you can get connected!

 

We'd like to gather more information so we can assist you to the best of our ability. Also answer the questions our ACE @OttoPylot asked in your reply. Don't forget to check out their Cell Booster Tech Guide. It includes some helpful tips.

  • Do you have an AT&T account? We can provide more personalized support from within your account.
  • What error messages are you receiving? Sharing as much detail as you can will help us find the root cause so we can get your service working.
  • Have you viewed our list of supported devices to make sure your device is supported on the network?

Please respond back at your earliest convenience so we can provide you with the assistance you're needing!

 

Jonye, AT&T Community Specialist

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