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New Member
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4 Messages
Nokia cell booster
I’ve been struggling for two weeks trying to get the Nokia Cell Booster that AT&T sent us set up and activated. Right now I have a flashing power light and a steady orange Internet light but cannot get past that. Should the ethernet cable be plugged into WAN or LAN? I have tried both but have not moved past the flashing lights. Help
OttoPylot
ACE - Expert
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24.9K Messages
2 years ago
@Skein_303
1. Make sure the GPS antenna is firmly in place (it should click when inserted correctly) and the receiver end is either attached to a window or on the window sill.
2. Directly connect the ethernet cable from the yellow WAN to port to an open LAN port on your router.
3. Power on the Cell Booster.
4. Register and activate thru the mobile app or the Cell Booster weblink on AT&T.
5. Wait to receive the confirmation email/message from AT&T that your Cell Booster is registered/activated and ready to go. You should also see that on your Cell Booster account.
6. Keep the GPS antenna at the very least connected to the Cell Booster at all times. You may be able to remove it from the window if registration/activation and light pattern is ok.
7. If the lights don't go to a solid white, power cycle your modem/router/gateway and the Cell Booster. You may also Reset the Cell Booster.
Who is your ISP and what are your "up to" speeds?
Read my Tech Guide, link is in my sig line.
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Skein_303
New Member
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4 Messages
2 years ago
Who is your ISP and what are your "up to" speeds?
To be honest I have no clue who my ISP is or what that really means. How would I figure this out and how will it help with this process? I am also unsure of my “up to” speeds. I live in a place with not many options for internet and the options available are slow. Unfortunately that is why I really need the booster. Thoughts?
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OttoPylot
ACE - Expert
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24.9K Messages
2 years ago
@Skein_303 ISP = Internet Service Provider. Who provides your internet service, what are the speed that they say you can get (you may have to call them if you don't know), and what kind of service is it? Is it DSL, cable, or fiber? Or is it satellite or wireless broadband. Those questions are important.
Read my Tech Guide.
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Skein_303
New Member
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4 Messages
2 years ago
Consolidated communications provides my Internet. The Internet actually comes through our phone line so I’m not sure what that would be considered other than the absolute slowest option you could have. How does all of this help me to problem solve getting the booster set up?
(edited)
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OttoPylot
ACE - Expert
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24.9K Messages
2 years ago
@Skein_303 The reason we ask is that one, the Cell Booster is designed for land based internet, which is DSL, cable, or fiber. It is not designed for satellite or wireless broadband. It can work with those but AT&T does not support those types of connections so if you have any issues, you're on your own and two, your speeds are very important.
It would be helpful if you answered the questions that I asked. You mentioned that your internet comes thru the phone line. Can you elaborate on that? Do you have VoIP as well?
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Skein_303
New Member
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4 Messages
2 years ago
I don’t know if I have VOIP? How can I tell?
Also, I have not had time to call my internet company and find out what the “up to” speeds are that they are providing for my area. Is there a speed test I can run to figure this out without calling?
I really wish this was easier. Next week I will be switching over to Satellite internet and now I am wondering two things 1) will this booster work with that internet service? 2) should I just wait and problem solve all of this when I have the nee internet set up?
I have also considered just switching away from AT&T as my cellular provider.
#myphonedoesntwork #thisboostersucks
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OttoPylot
ACE - Expert
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24.9K Messages
2 years ago
@Skein_303 SpeedTest is a free app that a lot of folks use to test their internet speeds. It is only a snapshot in time. In other words, it just indicates your upload/download speeds at the time of the test. If your ISP says your speeds are "up to" 25Mbps download, and you're getting 15-20Mbps that's not too bad because there is always a drop in speed for various technical reasons. If your "up to" is 25Mbps download and you're getting 5-10Mbps, that's no good at all. And speeds will vary depending on the time of day, server usage, etc etc etc.
VoIP is Voice over Internet Protocol. It's basically using a phone thru an internet connection. The MicroCell and Cell Booster was and is a VoIP device because it uses your internet connection to reach the AT&T Mobility Servers. Some cable companies will offer VoIP telephone service as part of their package (telephony package). And, being as they provide the equipment, their VoIP service may interfere with AT&T's VoIP service (Cell Booster). Keep in mind that the MicroCell was a simple 3G device. The Cell Booster is a bit more complicated due to LTE and new design changes.
It really would be helpful if you knew the details of your internet service. Not only for the Cell Booster but just for general knowledge.
The Cell Booster, like the MicroCell, is designed for land-based internet service. Which is DSL, cable, or fiber. It is not designed for satellite or wireless broadband. It can work (apparently even with the new Starlink satellite service) but is not supported by AT&T. So, if you have any issues at all, AT&T can not help you because satellite connectivity is different than land-based connectivity (protocols, hardware, etc) so you would have to work with your satellite provider, and they will just tell you it's AT&T's problem and tell you to call them.
The basic requirements (internet and phone) for the Cell Booster are given in my Tech Guide and it is up to the customer to ensure that their setup and equipment meet AT&T's minimum router and setup requirements.
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