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ChrisDavis's profile

New Member

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15 Messages

Friday, July 22nd, 2022 10:30 PM

IMEI not recognized

We purchased several new AT&T Samsung A03S phones from Walmart. All but one activated fine.One, says the IMEI isn't recognized, but its clearly an AT&T prepaid phone... please advise.

ACE - Sage

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117.5K Messages

2 years ago

It's likely the phone wasn't scanned out correctly and this is a point of purchase error. Call AT&T and provide them with the information from your purchase receipt and the IMEI of the phone you're having a problem with.  

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