Uverse App is dead on all devices
Help! For over a week we have been trying to use the UVerse app with no luck. I have reset passwords. I can access my att account online but not the uverse app. We get an error message of "LOG IN REQUIRED Please log in with your U-verse Member ID (email address).
I send the 'forgot user id link and get the same email addresses returned to me that I am trying to use.
Other error message I get it
LOGIN ERROR The member ID and/or password you entered does not match out records. Please correct you entries and try again. For your security, your account will be locked after multiple failed attempts. (201).
I have deleted the apps and reinstalled with no luck. Your help department when I called said there was a known log in issue that was being worked on. It would seem ATT could fix an app error faster than this.
I am especially at a loss without the Uverse app to watch my shows while my husband is watching football.
Is there any hope or do we need to switch providers I am horribly frustrated by the delays in getting this service fixed.