U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.4K

(7281)

Accepted Solution

Official Solution

channel lineup in Excel spreadsheet format (.xlsx file extension) for U-200 U-verse

I am looking for the subject description above. Is it available anywhere without having to generate one myself ? Thanks

Questions

386

7

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Account settled now showing unpaid balance

I had a U-Verse account that was settled through the collection agency over a year ago. Now AT&T is trying to collect the remaining original balance. I SETTLED this account and was told by AT&T at the time it was closed. Please rectify.

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15

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AT&T contractor cut off my understand sprinkler pipe and didn't fix it properly. My irrigation is failure now.

Address: 8512 Pine Valley Dr. McKinney TX75070 AT&T contractor cut off my underground sprinkler pipe and didn't fix it properly. My irrigation system is failure and leaking now.

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21

1

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False promises and ridiculous charges

Can someone please tell me who to contact to resolve this mess. I have been given the run around for over a year (not exaggerating). Everytime I am assured it is fixed something else comes up and AT&T's lack of help and concern has lead me to have to cancel and now be charged extra fees for that

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30

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Accepted Solution

Does AT&T automatically get to use the PG&E easement on my property?

I am curious as to how AT&T and Comcast are allowed to use the PG&E power line easement across my back yard. Can someone offer some insight? Thanks in advance.

Questions

230

4

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Cant get a person on the phone for Fraud Department

I was a victim of identity theft and have been trying to get in touch with the fraud department for several days now. Each time on hold I suffered through the hold music for roughly an hour or two each time and have yet to speak with a person. Is there another way to contact the fraud department o

Questions

7.7K

28

I need to lower my bill.

I started off paying $120 for a 2 year contract and since then I've been paying $303 a month. I tried calling to get it lowered and I actually got someone to get me a lower bill than my original price, but when the bill came it was $303. I called back after that and complained again and spoke with s

Questions

875

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U-Verse Retention Discounts

Despite AT&T U-verse no longer being offered to new customers, existing customers can request discounts through the AT&T U-verse Retention Department. I do this each year but the problem is 1) the Retention Department refuse to offer any discounts until my existing subscription is within a

Questions

43

2

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Can't unlink old TV Account

I recently signed up for AT&T TV after they made the changes to consolidate products last week, however AT&T was unable to add the service to my existing account for wireless & internet because of the presence of an old linked TV account that hasn't been used in over three years (back from the early

Questions

20

0

0

Accepted Solution

Official Solution

Blocking all ppv and vod

How can I prevent ppv and vod charges to my account . I have a tenant that is ordering movies etc without permission and I am working out of town and don’t have access to my device.

Questions

36

1

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Closed

Contract changes

CONTRACT CHANGES NOT AGREED TO BUT ARBITRARILY LISTED ON CONFIRMATION EMAIL…I recently accepted some promotions on my direct tv account and received an email summary that indicates i agreed to a new 24 month contract which is simply not true and thankfully I also recorded my entire conversation with

Questions

36

1

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Closed

Unlink accounts

I linked to accounts and now I want to unlink them, I am not liking this option because I do not want to see the total of both accounts together.  I have tried several times to chat with AT&T but the manage my account option does not show me the option of linked accounts and/or to remove link accoun

Questions

458

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