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U-verse TV + Internet issues

I'm paying $85 for U-verse TV + internet every month. I was told that I need to have both services in order to get $10 discount and unlimited data allowance. Is this true? I really don't watch AT&T U-verse TV at all and thinking to get rid of TV in order to save some $$. AT&T U-verse TV

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Unable to reset password

Hello, I am trying to log into the U-verse app using my @att.net user ID, but I am not able to reset the password. I receive a message saying: Hmm… we can’t reset your password We don’t have the account details we need to reset your password right now. What additional details are needed to r

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ATT U-Verse app worthless - never works correctly

​​​​Several years ago when ATT introduced the U-Verse app I was so happy, believing I would now be able to use my mobile devices around the house and when I was away to view content, control my receivers, etc. However, what I have discovered is that the app rarely works correctly.  The most fl

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On Demand not available

Keeps saying try later even after restarting all equipment

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6

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Green blue red lights displaying

I have gone through all the troubleshooting options multiple times and the DVR (wired) box is still consistently displaying the green blue red lights. They go between solid to flashing but never turn off.  Is the box Friedan’s we need a new one?  Or is there a fix? 

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Phone features

I need to access list of calls where do I do this please

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Current baseline monthly rate for U200 TV package

Where can I see, on a current official AT&T web page, the current published baseline monthly rate for the U200 TV package? The exact line from my current bill (Feb 25, 2022) reads: Monthly charges       Feb 26 - Mar 25 1. AT&T U-verse TV U200 all included    &n

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2.6K

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Reset parental control

How do I reset parental control if I don’t have old password

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11

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Channel not on air

Zipcode: 92336, channel is 1359 and has a static image saying: "the program provider is currently experiencing technical difficulties."

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16

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Loss of signal

My U-Verse goes out every night between 11pm and 2am. Sometimes just for a few minutes and other times for half hour or longer. Does anyone else experience these outages? Thank you!

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Green blue red lights displaying

I have gone through all the troubleshooting options multiple times and the DVR (wired) box is still consistently displaying the green blue red lights. They go between solid to flashing but never turn off.  Is the box Friedan’s we need a new one?  Or is there a fix? 

Questions

3

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0

Phone features

I need to access list of calls where do I do this please

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Can you drop one of three uverse services and still kep the other two?

I have all three uverse services, TV, Internet and Phone. My bill has gone up almost 100% in the last three years and I can't continue with this cost, I want to drop the phone service, will that change the pricing on the two remaining services?

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38

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Wire TV receiver power adapter

Our wireless TV receiver (VIP2500) recently failed. AT&T sent us a new one but it did not come with a power adapter, and the adapter to the old box would not fit. We returned the unit and AT&T sent another box, again without a power adapter. How do we get an adapter for this unit?

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HBO Max Login

Anyone else having issues with HBO Max on their Apple TV? I know they had a big thing with shutting down the normal HBO app on Apple TV this week. I can’t even get the app to actually load anymore, instead just a prolonged 3 dots at the bottom and then the “Oops! Something went wrong” page. Even de

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unable to access HBOMAX

I have encountered an issue where I am unable to access HBOMAX, despite being an unlimited plus customer. I have spoken to three different agents regarding this matter, and each of them has assured me that I should still have access to HBO. However, HBO's records do not reflect this. Despite my best

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loss of access

Once again, I am not getting what I am paying AT&T for. Since yesterday, one of my U-verse TVs is displaying a notice headlined “Activity Data Terms and Conditions” and goes on state that I have purchased a smart TV and tells me what to expect and what to expect. I have not bought a smart TV

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94

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UVERSE SHOWTIME ON DEMAND

THE UVERSE SHOWTIME ON DEMAND ON MY TELEVISION IS ONLY LISTING A COUPLE OF MOVIES. IT'S THE SAME WITH HBO AND CINEMAX AND THE MOVIE CHANNEL. WHAT'S GOING ON ?

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49

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Anynet+

Does U-verse support Anynet+?

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42

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Accepted Solution

Official Solution

Loss of signal

My U-Verse goes out every night between 11pm and 2am. Sometimes just for a few minutes and other times for half hour or longer. Does anyone else experience these outages? Thank you!

Questions

42

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