
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you’re streaming from your TV, playing games, or reading a good book, learn how to get connected.
Accepted Solution
I'm paying $85 for U-verse TV + internet every month. I was told that I need to have both services in order to get $10 discount and unlimited data allowance. Is this true? I really don't watch AT&T U-verse TV at all and thinking to get rid of TV in order to save some $$. AT&T U-verse TV
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U-verse TV
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Hello, I am trying to log into the U-verse app using my @att.net user ID, but I am not able to reset the password. I receive a message saying: Hmm… we can’t reset your password We don’t have the account details we need to reset your password right now. What additional details are needed to r
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U-verse TV
26
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Several years ago when ATT introduced the U-Verse app I was so happy, believing I would now be able to use my mobile devices around the house and when I was away to view content, control my receivers, etc. However, what I have discovered is that the app rarely works correctly. The most fl
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U-verse TV
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Keeps saying try later even after restarting all equipment
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U-verse TV
6
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I have gone through all the troubleshooting options multiple times and the DVR (wired) box is still consistently displaying the green blue red lights. They go between solid to flashing but never turn off. Is the box Friedan’s we need a new one? Or is there a fix?
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U-verse TV
3
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Official Solution
Where can I see, on a current official AT&T web page, the current published baseline monthly rate for the U200 TV package? The exact line from my current bill (Feb 25, 2022) reads: Monthly charges Feb 26 - Mar 25 1. AT&T U-verse TV U200 all included &n
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U-verse TV
2.6K
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Official Solution
How do I reset parental control if I don’t have old password
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U-verse TV
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Zipcode: 92336, channel is 1359 and has a static image saying: "the program provider is currently experiencing technical difficulties."
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U-verse TV
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My U-Verse goes out every night between 11pm and 2am. Sometimes just for a few minutes and other times for half hour or longer. Does anyone else experience these outages? Thank you!
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U-verse TV
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I have gone through all the troubleshooting options multiple times and the DVR (wired) box is still consistently displaying the green blue red lights. They go between solid to flashing but never turn off. Is the box Friedan’s we need a new one? Or is there a fix?
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U-verse TV
3
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I have all three uverse services, TV, Internet and Phone. My bill has gone up almost 100% in the last three years and I can't continue with this cost, I want to drop the phone service, will that change the pricing on the two remaining services?
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U-verse TV
38
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Our wireless TV receiver (VIP2500) recently failed. AT&T sent us a new one but it did not come with a power adapter, and the adapter to the old box would not fit. We returned the unit and AT&T sent another box, again without a power adapter. How do we get an adapter for this unit?
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U-verse TV
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Anyone else having issues with HBO Max on their Apple TV? I know they had a big thing with shutting down the normal HBO app on Apple TV this week. I can’t even get the app to actually load anymore, instead just a prolonged 3 dots at the bottom and then the “Oops! Something went wrong” page. Even de
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HBO Max
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I have encountered an issue where I am unable to access HBOMAX, despite being an unlimited plus customer. I have spoken to three different agents regarding this matter, and each of them has assured me that I should still have access to HBO. However, HBO's records do not reflect this. Despite my best
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HBO Max
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Official Solution
Once again, I am not getting what I am paying AT&T for. Since yesterday, one of my U-verse TVs is displaying a notice headlined “Activity Data Terms and Conditions” and goes on state that I have purchased a smart TV and tells me what to expect and what to expect. I have not bought a smart TV
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U-verse TV
94
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THE UVERSE SHOWTIME ON DEMAND ON MY TELEVISION IS ONLY LISTING A COUPLE OF MOVIES. IT'S THE SAME WITH HBO AND CINEMAX AND THE MOVIE CHANNEL. WHAT'S GOING ON ?
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U-verse TV
49
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Official Solution
My U-Verse goes out every night between 11pm and 2am. Sometimes just for a few minutes and other times for half hour or longer. Does anyone else experience these outages? Thank you!
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U-verse TV
42
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