I have a galaxy note 20 ultra. I have never had any issues with it until three weeks ago. I can no longer do anything with it unless I'm connected to wifi. No calls, no texts, no internet. I took the phone in and received a new sim card, I have reset network settings, power cycled more times than I

We have multiple lines. My husband has a woman co-worker blocked on his phone, through his phone contacts? there?s nothing installed to block the number across our entire account. Periodically I check my son?s (young teenager) usage and phone to ensure he?s following rules, and tonight while in the

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

Recently, when receiving calls, the number does not show.   Sometimes, caller's name shows up.  Othertimes, random texts like SNJS WEST CA show up.   I cannot see the number of caller until after call ended and I go to call log and press on the "i".    How can I g

Hi, we’ve lived in corona ca 92881 for over a year and I only ever see one to two bars. I use the WiFi at home to call but we don’t have the best luck with our provider in our home.   Can you tell me what I can do to increase the bars on our iPhones so we can enjoy our unlimited service with

My wife and I live in Qatar. We have been using the INTERNATIONAL Day Pass since we arrived almost 10 months ago. Last week (10 Apr) we were no longer able to make any INTERNATIONAL CALLS outgoing to any number (including 1-800 #'s). We can send and receive text messages normally. We can receive INC

I was traveling for a week and had my iphone 15 on airplane mode. When I turned off the airplane mode, the text messages did not come through. Is there any way to retrieve the messages? Is there any way to prevent this from happening again?

I’ve searched the vast similar issues reported here. My problem: SMS, MMS, and group texts frequently either, aren’t received ever, come in all at once in a dump and out of order, and when sending it’s either delayed significantly, or kicks back that the message was not sent and I have to attempt to

these has to be a log that shows what cell tower was being used, right?

I received 2 Rewards Cards a few weeks back for Internet and Wireless services. Lo and behold, they don't work anywhere! And yes, before your silly bot asks if I've activated them and checked my balance, the answer is "yes" to both. I have called the "help" line twice, and both times the "system" wa

For the past 3-4 months I, along with other IT folks at my place of work, are not receiving our email-to-sms alerts sent from our mail server. I have scoured the internet looking for answers, emailed abuse_rbl@abuse-att.net as well as mobilityabuse@att.com, and performed my own testing.  I hav

My friend can't see when I text her, but I can see her messages. I have a Samsung Galaxy A52 S and she have a IPhone 10 or 11. Can you please help me???

This is a follow-up to my similar post in May 2023. I recently traveled to Switzerland and once again found IDP to be frustrating (for texting). I'm (once again) looking for advice on whether it's possible to handle this situation better. AT&T's website says you can use IDP to "Access your elig

Your rep told me when I land in Spain I would automatically have international day pass added to my plan. This did not happen and I face roaming charges. I used your website to add idp but your website constantly says there is an issue on your end. I download the myAT&T app after logging in the

Is my DL number safe in the ActiveArmor App?

I have set up Active Armor with the exception of My Identity. When I go to enter emails, phone numbers, medical Ids, Passport, or Driver's Licenses the link does not allow me to add anything.  It just sits there.  The link might blink once but nothing happens.

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

My current phone is already paid off, but I have a special opportunity to buy a cheaper phone on a payment plan outside of AT&T. Can I still activate it on my current line even though it's on a payment plan and not "mine" yet?

Is there a way to pay just towards your phone cost, and not phone usage.

He have a Nighthawk 5G Mobile Hotspot Pro for our business for emergency use incase our normal Wi-Fi goes down. We have multiple devices that would need to be connected to the internet to function and want to make sure there isn't a limit to the amount of devices we can connect or what that limit mi