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Usage details for calls and texts

I recently checked my usage details and all the calls made or received are not coming up. I call the same two people eveyday but they are not showing up in the usage details. Can someone please explain why this is happening.

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18

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2022 trade in promotion canceled

My trade-in promotion I've had on my account since 2022 has been canceled. I was told it's because I can not cancel any lines on my account even if the line is not on a promotional or has an installation. Where does it state that. I understand keeping the lines with the promotion active. However thi

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13

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Scam

Last month I received a call by AT&T Loyalty Department Rep: Steve George (833) 371-0072 ex S1015 (could be a reference code for Steve George). We were informed we were getting 40% off our bill for the next 24 month plus (1) free iPhone 15 ( 534GB).  The reason we were being compensated, A

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19

4

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Ported number out - Can I bring my number back to AT&T prepaid?

Had an AT&T prepaid account. Ported the number to Mint Mobile a few days ago and my prepaid account was closed. Can I come back to AT&T prepaid and keep my number? Mint Mobile has it now.

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7

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Conocer el saldo de mi cuenta estando fuera de EEUU

Nesecito saber el saldo de mi cuenta prepaid. El problema es que no estoy en EEUU y este servicio no admite los mensajes fuera del pa?s por lo que al no poder recibir el c?digo de acceso, no me pueden brindar esa info. Yo he realizado dos pagos y no pueden informarme si se ha acreditado y si esos pa

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24

4

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SIMCOM 7600G does not connect data and does not make voice calls

Hello everyone,we are a manufacturer of electronic alarm systems and we use SIMCOM 7600G (LTE) modules.With AT&T SIM I have data connection problems (as APN I put "nxtgenphone") and I can't make voice calls"Call rejected or line busy"SMS works.I would like to point out that the SIMCOM 7600G Modu

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65

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visual voicemail

How do I delete visual voicemail?

Questions

429

5

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Why is there no way to report coverage issues?

It is a disservice not to acknowledge coverage issues. Why would a leading service provider not allow its customers to report coverage issues that may exist? First off, the coverage map is inaccurate. At my home and in most indoor locations I frequent, signal is poor with 2 bars or less 5G with no i

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16

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I want to make sure that I am not billed for any further use of my rented "connected car."

Rented a Nissan Rogue from Enterprise in Las Vegas. Wouldn't let me do any other wireless connections until i signed up for the trial. Never actually used it except incidentally. Do not want the account to continue. How can I make sure of that?

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39

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Black listed email

I work for a public utility, we use an email server that sends out MMS messages to our workers showing that there are power outages or issues with the system.  They are no longer receiving those messages.  I think my address has been black listed for spam although it is not.  I receive this message

Questions

18

6

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Accepted Solution

Denied New Line and Installment Agreement through BestBuy; Easily Approved through AT&T

I am trying to purchase devices on new lines through an AT&T installment plan purchased at BestBuy. My first two phone purchases worked without issue, my third required an excessive down payment, and number four is completely denied.  My credit score is 800+ through all three reporting bur

Questions

31

5

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Two Phones on same account and International Plan, and both charged $10 per day for 10 days.

My wife and I are in Europe. Two Phones on same account and International Day Pass and both charged $10 per day for 10 days. I read that the first phone is charged $10 per day for 10 days, and each additional phone is $5 a day for 10 days (the May 14th increase aside). Have we been charged incorrec

Questions

23

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Accepted Solution

Closed

AT&T not honoring promo

I called AT&T and talked with a representative and they stated that the promo offered at the start of my service would be honored and my past bills credited as soon as they received my trade in even though it was after the 30 days. After my tracking number showed delivered, I checked my next bil

Questions

739

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over 2 For over 2 weeks now been in local store 6 days

For over 2 weeks now been in local store 6 days . while most the time there I spent on phone with customer service and support. My samsung 21 fe will now only work on 5g networks . it worked fine at home for years now I have no service 80 percent of places I go. Hoping more help here seeing how tele

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19

2

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Message Us01lv

I'm trying to call my friend and it tells me that msg, what does it mean?

Questions

2.7K

3

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Closed

AT&T cheating me on billing...Overcharging

I signed up with ATT cellphone service in Jan this year. I have subscribed for automatic payments and paperless. I have had at least 4 calls with them. They agree on the phone, they give me credit for the past and keep saying it's corrected, but every time a new bill comes they still charge me highe

Questions

121

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Cellular data failure localized to specific area

Hi -My iPhone is failing to receive cellular data when connecting to the 5GE tower(s) closest to my home.* The failure is expressed as: The phone shows it has a 5GE connection with 2+ bars, and internet-connected apps refuse to load (e.g. Safari, Firefox, YouTube, etc.)* The issue occurs within a di

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47

6

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I want to report my phone stolen to get replacement

It?s under my wife?s account and i am added to the account

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27

2

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Accepted Solution

Cell phone booster

My booster only blinks white on the power button. Nothing else. The Wan line is in and GPS is plugged in and near a window. HELP!

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17

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Accepted Solution

how would i know my number at which my phone is locked to ,

SO ,  i bought a iphone 13 , from At&t from my friends account . but i get only the iphone 13 , no any carrier or sim card ,   but it was locked to AT&T carrier only ,   i used it with my wifi , and moved to , Pakistan .  now i want to use it with other ca

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21

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