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I recently checked my usage details and all the calls made or received are not coming up. I call the same two people eveyday but they are not showing up in the usage details. Can someone please explain why this is happening.
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Wireless Billing
My trade-in promotion I've had on my account since 2022 has been canceled. I was told it's because I can not cancel any lines on my account even if the line is not on a promotional or has an installation. Where does it state that. I understand keeping the lines with the promotion active. However thi
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Wireless Billing
Last month I received a call by AT&T Loyalty Department Rep: Steve George (833) 371-0072 ex S1015 (could be a reference code for Steve George). We were informed we were getting 40% off our bill for the next 24 month plus (1) free iPhone 15 ( 534GB). The reason we were being compensated, A
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Wireless Account
Had an AT&T prepaid account. Ported the number to Mint Mobile a few days ago and my prepaid account was closed. Can I come back to AT&T prepaid and keep my number? Mint Mobile has it now.
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Account & Usage
Nesecito saber el saldo de mi cuenta prepaid. El problema es que no estoy en EEUU y este servicio no admite los mensajes fuera del pa?s por lo que al no poder recibir el c?digo de acceso, no me pueden brindar esa info. Yo he realizado dos pagos y no pueden informarme si se ha acreditado y si esos pa
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Account & Usage
Hello everyone,we are a manufacturer of electronic alarm systems and we use SIMCOM 7600G (LTE) modules.With AT&T SIM I have data connection problems (as APN I put "nxtgenphone") and I can't make voice calls"Call rejected or line busy"SMS works.I would like to point out that the SIMCOM 7600G Modu
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Phones, Tablets & Devices
It is a disservice not to acknowledge coverage issues. Why would a leading service provider not allow its customers to report coverage issues that may exist? First off, the coverage map is inaccurate. At my home and in most indoor locations I frequent, signal is poor with 2 bars or less 5G with no i
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Network Coverage
Rented a Nissan Rogue from Enterprise in Las Vegas. Wouldn't let me do any other wireless connections until i signed up for the trial. Never actually used it except incidentally. Do not want the account to continue. How can I make sure of that?
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Wireless Billing
I work for a public utility, we use an email server that sends out MMS messages to our workers showing that there are power outages or issues with the system. They are no longer receiving those messages. I think my address has been black listed for spam although it is not. I receive this message
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Data & Messaging Features, Internet Tethering
Accepted Solution
I am trying to purchase devices on new lines through an AT&T installment plan purchased at BestBuy. My first two phone purchases worked without issue, my third required an excessive down payment, and number four is completely denied. My credit score is 800+ through all three reporting bur
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Wireless Account
My wife and I are in Europe. Two Phones on same account and International Day Pass and both charged $10 per day for 10 days. I read that the first phone is charged $10 per day for 10 days, and each additional phone is $5 a day for 10 days (the May 14th increase aside). Have we been charged incorrec
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Wireless Billing
Accepted Solution
Closed
I called AT&T and talked with a representative and they stated that the promo offered at the start of my service would be honored and my past bills credited as soon as they received my trade in even though it was after the 30 days. After my tracking number showed delivered, I checked my next bil
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Wireless Billing
For over 2 weeks now been in local store 6 days . while most the time there I spent on phone with customer service and support. My samsung 21 fe will now only work on 5g networks . it worked fine at home for years now I have no service 80 percent of places I go. Hoping more help here seeing how tele
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Wireless Account
I'm trying to call my friend and it tells me that msg, what does it mean?
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Apple
Closed
I signed up with ATT cellphone service in Jan this year. I have subscribed for automatic payments and paperless. I have had at least 4 calls with them. They agree on the phone, they give me credit for the past and keep saying it's corrected, but every time a new bill comes they still charge me highe
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Wireless Billing
Hi -My iPhone is failing to receive cellular data when connecting to the 5GE tower(s) closest to my home.* The failure is expressed as: The phone shows it has a 5GE connection with 2+ bars, and internet-connected apps refuse to load (e.g. Safari, Firefox, YouTube, etc.)* The issue occurs within a di
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Apple
It?s under my wife?s account and i am added to the account
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Apple
Accepted Solution
My booster only blinks white on the power button. Nothing else. The Wan line is in and GPS is plugged in and near a window. HELP!
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Other Phones & Devices
Accepted Solution
SO , i bought a iphone 13 , from At&t from my friends account . but i get only the iphone 13 , no any carrier or sim card , but it was locked to AT&T carrier only , i used it with my wifi , and moved to , Pakistan . now i want to use it with other ca
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Apple