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You can pre-order the new iPad Pro and iPad Air now, with availability in stores beginning Wednesday, May 15. You can purchase iPad Pro devices with an exciting offer for those adding a new line, with choice of Unlimited Your Way.
• Pre-order the iPad Pro 13" now:
Standard Glass | Nano-Texture Glass
• Pre-order the iPad Pro 11" now:
Standard Glass | Nano-Texture Glass
• Pre-order the iPad Air now:
iPad Air 13" | iPad Air 11"
Remember, before you move your data to your iPhone 15, you must update the iOS on the new iPhone. This will ensure the data transfer is as smooth as possible.
When activating your new iPhone, the iOS will ask if you want to do a software update to your phone - select UPDATE NOW.
Learn more about Moving Data To Your New Apple iPhone 15, iPhone 15 Plus, iPhone 15 Pro, or iPhone Pro Max - What You Need To Do.
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You can find everything you need to know about your order or return on our Order Status Page.
If you initiated your trade-in from a store or through an AT&T representative, visit our Trade-in Status Page to track the status of your trade or reprint your shipping label.
If you need any help, here are some helpful hints to ensure a smooth process.
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If it’s time to shop for a new phone, let TechBuzz by AT&T help make upgrading to a new phone a painless transition.
Get the latest Samsung devices!
Available now:
• Samsung Galaxy S24
• Samsung Galaxy S24+
• Samsung Galaxy S24 Ultra
Available now:
Available Now:
Available Now:
Get the Samsung Galaxy S21 FE 5G for $15/mo. No trade-in required.
Get the Samsung Galaxy Z Flip3 5G for up to $800 off.
We have great deals on many Samsung devices, so we've made it easy to find the device that is best for you!
We can walk you through everything you need to get the most out of your new devices with our step-by-step Device Help!
Read the latest phone and device solutions....
Accepted Solution
Phone locked. Previous owner has a bill pending. Can I still use on AT&T network.
I purchased a iphone for my son on some website about 2 years ago. We're at the point of getting a dataplan. I was going to start him with a cheap T-Mobile plan, but couldn't because the phone was locked. AT&T won't unlock because a bill is pending. Is it locked to the AT&T towers and networ
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Accepted Solution
Request for carrier visibility / carrier reveal on iPad
- I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro 5th generation 12.9”. Right now the only option available is AT&T. - This is not the same as device unlocking. The iPad is already SIM unlocked, it is the eSIM that is
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Accepted Solution
Official Solution
Hola no recibo el mail de confirmaci?n para liberar un iPhone
Hola no recibo el mail de confirmaci?n para liberar un iPhone
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Accepted Solution
unlocking a iphone
Requested at&t unlock a phone. The request showed pending. 24 hrs later, I received a email stating that request was cancelled because time had expired! I have recieved multiple emails this week from at&t , but this one concerning unlocking a phone, I did not receive , was not i
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33
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Accepted Solution
Amount owed
Is It possible to know how much is left to pay off on a phone bought online. If yes, who ?
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Join the latest phone and device conversations...
Sim Number Transfer
Hi I am trying to transfer a number from an apple watch to an iPhone, but it is requesting for a qr code. Can you please provide an email to reach out to for that type of problem?
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Wireless
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Accepted Solution
Phone locked. Previous owner has a bill pending. Can I still use on AT&T network.
I purchased a iphone for my son on some website about 2 years ago. We're at the point of getting a dataplan. I was going to start him with a cheap T-Mobile plan, but couldn't because the phone was locked. AT&T won't unlock because a bill is pending. Is it locked to the AT&T towers and networ
Questions
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Wireless
11
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Unlock device
We can’t unlock this device until the former owner removes it from their AT&T account. it’s prepaid number but getting the bellow error when try to unlock. How to resolve this issue. Device is fully paid off.
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Wireless
21
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Cellular data failure localized to specific area
Hi -My iPhone is failing to receive cellular data when connecting to the 5GE tower(s) closest to my home.* The failure is expressed as: The phone shows it has a 5GE connection with 2+ bars, and internet-connected apps refuse to load (e.g. Safari, Firefox, YouTube, etc.)* The issue occurs within a di
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Sort Voicemails
can you sort ATT Voicemails by duration (longest to shortest)? That would help. I don't see anyone asked THIS question. I see my 1st question is a duplicate. Where's the answer?
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