Wireless Billing

​I left at&t a while back. An at&t representative called saying I owed so I payed just so I didn't have to deal with it. Then I got about a $100 check from at&t in the mail and it said it was a refund. Fast forward a year and I receive a collections notice in the mail. I don't owe your c

I have no longer have an AT&T phone number. When requesting an unlock through the unlock portal using my phone's IMEI, I select the no AT&T phone number options in the form. I then immediately get denied with the statement: We can’t unlock your device because it’s no longer acti

After signing up for a new account and requesting trade-in shipping materials almost three months ago, I still haven't received anything and am still being charged full price for the new devices associated with my account. I've requested new shipping materials from the customer service department th

I am requesting to change my billing date for 16th of month

I was upgrading my internet with AT&T and out of the blues an Integrated Solutions Consultant from AT&T show up. She pitched me a good deal on why I should switch 6 lines from Verizon to AT&T after 15yrs. I was promised $250 gift card a line which I received. She told me I will have to t

I knew I'd need to go through one billing cycle (paid on the 21st of each month) w the added charges of my newly purchased iPhone 14Pro w new iPad--and so, my Mar summary and bill can be accessed to see that the charges reflect these 2 purchases. I can't locate anywhere on the site where I can pay

I no longer have an AT&T phone number. When requesting an unlock through the unlock portal using my phone's IMEI, I select the no AT&T phone number options in the form. I then immediately get denied with the statement: We can’t unlock your device because it’s no longer active on

I have a payment arrangement date set for today that a customer service representative helped me set up on the phone. It was supposed to be 200 dollars and then 200 again the end of April and the end of April im supposed to call to set tbe 3rd date for the last payment. online it's saying it's 700 s

Hey everyone, I'm having some trouble accessing my wireless account online and experiencing some technical issues with the billing portal. It's been really frustrating trying to figure this out on my own, so I'm hoping someone might have some tips or suggestions for what I can do to fix this. Any he

I have been charged a cor df charge for what I assume is my latest upgrade. However when I checked out for the upgrade it said my total was $0.00 and that my upgrade was free. Now I'm out $180 that I was not planning on spending and pretty (Edited per community guidelines) off.