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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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AT&T Unlimited Your Way: Premium, (Elite), Extra, and Starter per line cost chart for consumer plans.

Elite: While you can't add Elite anymore, I included information on the differences so you could do calculations on adding lines to your plans. Priority: Premium and Elite are at a higher priority than Extra, Starter, and all other AT&T consumer plans (even fixed data plans). This is not a pub

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AT&T Arizona Wildfire Relief

Our thoughts are with everyone impacted by the recent fires in Arizona and our customers who have friends and family there. AT&T is working around the clock to help people prepare for and recover from these fires. For the very latest information, please refer to AT&T Providing Relief

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Phone billing

If i am out of the country and i don’t use my data and I only use wifi will I still be charged?

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Question about bill credits.

Hey, I traded in a phone for the iPhone 13 release and paid off the phone early like a month ago so I’m still receiving the credits but I wanted to know if I traded in a phone for the iPhone 14 release would I still be getting the remaining credits from the first phone as well?

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Why was I charged for International Day when my data roaming was off?

Why was I charged for International Day when my data roaming was off? I signed up for the International day plan, but turned off my cellular data roaming. I only used wi-fi.

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Have you been offered to switch to ATT with wireless phone to Galaxy S22 for free last September 2022?

I have! and boy, I feel conned! the pitch was, because of my loyalty as an ATT costumer for 25 something years and with good credit, I have an offer for free GS 22 with a commitment of 3 years, waived fees, zero activation of my family's 4  phones,no deposits, no shipping and handling with a t

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Escalation Ticket resolution

Hi Team, I have been following up on the Trade-in credit issue from past 1 month. I have been told that the request has been approved and credits will be applied soon. But nothing is happening. I have the ticket number but not sure how to proceed? Could you please help? Thanks, Naresh

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Im not satisfied with at&t as my carrier

Can I switch my at&t carrier to another carrier if im on an installment plan???

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Getting charged for receiving an international call

I received a call from a landline in Germany, which resulted in over $140 additional charges on my bill ($3/min plus fees and taxes). I had to call AT&T to get the date, duration and phone number, since the only detail on my account was ‘international call’ and the timeframe of that billing cycl

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Poor reception, want to switch to Verizon

I have moved to a new place 5 months ago, and ever since then, my reception is so terrible and my calls drop every day, nonstop. I tried everything such as diagnostic tests and getting new SIM Cards. Is there any way I can pay off my expensive installment plan for 4 lines total and switch my carrier

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trade-in promotion

I traded in my phone today for (hopefully) a $800 credit toward a new phone. It was in good shape but from what I've read on this forum, should I still expect to get shafted on the credit amount ?  How does the process work?  Do I get an opportunity to accept their assessment or reject it

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Scam

I keep getting calls from a number looked it up and it SNFC CENTRAL CA. The man claims to be a representative from Lending Club. Wanting me to send money so I can get the lone money transfers to my account

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ANDROID 13 UPGRADE

Greetings: I have a locked AT&T S-21 Ultra (Build G998USQS5CVIG) that as of 11/28/2022 have not received the Android 13 Upgrade. Kindly appreciated your assistance. Regards Wilfredo Lagares

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 • Wireless

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Mi Samsung s21 ulta G998USAS4BUKK sin actualización

Tengo un s21 ultra desbloqueado pero desde diciembre del año pasado no recibo actualización alguna, no se actualizará a Android 13

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 • Wireless

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My AT&T, high-speed Internet is hacked with a bow Bogan ip address

203.0.113.42 that’s the Hacker I believe or 99.35.19.134 can anyone help me to find out where this this is playing to where it’s coming from I know it’s hacking my AT&T modem that be BG something 700 it’s a Motorola me by Motorola. It’s a model it’s a modem and I am U-verse modem gateway? He’s b

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 • Internet

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ACP

I recently got accepted for the ACP benefit, but my original plan was the $40 a month. I need to switch my account to the $30 a month so ACP can pay for the entire thing.. If I switch my plans over with it still pay for it or will I have to come out of pocket $30 since it's being "renewed"

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 • Wireless

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Wi-Fi calling on prepaid plan

Currently in Canada and using a compatible device (iPhone 13 Max) and eSIM but cannot seem to get Wi-Fi calling. Is it even possible on prepaid? Can anyone please guide on this? — I tried to enable it and toggle it etc. it’s simply not working.

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 • Wireless

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Why is it so hard to see my order status page?

I ordered fiber over a week ago and it says package is shipped and all im trying to do is track my order but i keep getting redirected to the troubleshoot and repair site and says it cant access it over and over again. Getting anywhere on this god forsaken website is a nightmare. Redirects and cons

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 • Internet

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

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att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

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 • Email

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Android 13 | One UI 5 | Samsung Galaxy S22

I have SM-S901U ATT unlock. When will the update come to my smartphone? Friends with SM-S901U1 ATT have already received Android 13.

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 • Wireless

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