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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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(22310)
Return

Returned phone with your labels and you say you never recieved well this is twice they have done this now contacting attorney General office to file a complaint after seeing so many others with same issue .

Questions

24

3

0

how can i lower my bill?

I have three phones and one watch My bill is 185 a month Any suggestions?

Questions

26

2

0

Multiple outgoing call’s I didn’t make in call log

Hello I’m investigating some online usage history call logs from December to verify some information on my phone usage. I was looking to see when I tried to call a person and when they called back so I could note the delay. oddly for a couple day’s including overnight. I see multiple. Like 30+ ou

Questions

27

2

0

Accepted Solution

Official Solution

Fraud

I'm being billed for an account I never made

Questions

123

7

Advertised pricing doesn't match charges

I recently upgraded my phones and wireless plan for 5 phone lines. Two different links on the ATT site provide plan pricing https://www.att.com/plans/unlimited-data-plans/ and https://www.att.com/plans/wireless/ Both links show that the Unlimited Premium plan is regularly $45/mo and $35/mo after pap

Questions

36

7

0

Accepted Solution

Official Solution

Teacher Discount

How can I find out if the teacher discount has been activated on my account? I applied in store, completed the steps from the verification email, but haven't received any confirmation. In store, I was told what the per line price would be, but I don't see that price reflected on my statement. Note t

Questions

30

2

0

Duplicate orders

You are sending duplicate orders. CANCEL ORDER #23-675150919394311. Its a duplicate order   I only want one!

Questions

20

2

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Protect Advantage for 1 Was added to my account

While paying my internet bill today Protect Advantage for 1 Was added to my account. How do I remove this?

Questions

21

1

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I owe AT&T from 10 years ago

So fresh out of high school I had a job and my mom convinced me to pay my share by getting phones for the whole family. Me, my mom, stepdad, sister and brother. I lost my job and had no way to pay for them and I think I ended up owing AT&T around 1600-2300. Mind you this was 10 years ago. I've w

Questions

928

3

0

Unable to setup autopay with American express National Bank

I keep getting error MSPMTE300105. Their routing number is (Edited to remove personal information) I have other providers (inc Verizon) using this account for autopay. Any ideas why ATT cant use it? thanks

Questions

18

5

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New iPhone 13_moved to new plan without approval and the cost went up.

I had an iPhone 7 and upgraded to an iPhone 13 last month. Without any approval or warning, my bill went up. I don't know why it went up and I don't what I will be charged for a full month going forward because it was switched mid-month. I am on AT&T Unlimited Elite(SM) which I don't see as a pl

Questions

39

7

0

new billing

I’ve been a customer since the early 90’s perhaps late 80s. , over 30 years. Im also a shareholder. In late June I purchased a new I phone 13 with a trade in of my old 8. I was told my bill, usually $104, would go up about 35 bucks.  I just got my first bill of over $212 and nobody  can explain why

Questions

31

6

0

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