
Suspend service
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Elite: While you can't add Elite anymore, I included information on the differences so you could do calculations on adding lines to your plans. Priority: Premium and Elite are at a higher priority than Extra, Starter, and all other AT&T consumer plans (even fixed data plans). This is not a pub
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Our thoughts are with everyone impacted by the recent fires in Arizona and our customers who have friends and family there. AT&T is working around the clock to help people prepare for and recover from these fires. For the very latest information, please refer to AT&T Providing Relief
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I have AT&T Unlimited Choice Enhanced Multi Line and i wanted to check if i get free access to calls to USA number while in Mexico?
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I'm representing my 99 year old mother, Freda Harmon, and am her acting POA. Totally unknown to me she recently was persuaded by her great, great granddaughter to purchase a new I-phone 14, along with the air time. Soon after doing this my mother, Freda Harmon, had a medical emergency and is now con
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I’d like to request an extension on my past due amount on my bill. I had an unexpected house expense arise. Thank you.
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I was just at the ATT store on Kings Highway and Coney Island Ave with a couple of basic requests. I wanted to upstage my son’s phone and also have the rep look at my bill to see if I have any unnecessary items/charges. First red flag was the rep said she will look at the bill and not me, in a ru
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I was scammed by an AT&T in home expert on mobility service. In March of 2022, I was waiting for my AT&T internet install appointment when Jeffrie P. (EDITED) knocked on my door. I thought he was there to install my internet, but he was there to sell me on switching my family's phone plan
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YOU ARE OVER CHARGING ME FOR 11/29 to 12/31 I PREPAID TO COVER THESE DATES ON 11/29 AT TIME OF PURCHASE AT 5th Avenue Mall in ANCHORAGE AND I AM BEING CHARGED FOR THINGS I DIDNT ASK FOR I ASKED FOR $60 dollar monthly plan not $85 dollar monthly plan, and I didn't ask for ATT NEXT UP I DIDNT MAKE AN
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i’m new to at&t. i’ve had cricket with my current phone since 2020 i just applied for an ipad & at&t is trying to charge me 5K$ for past due accounts associated with my number. i am going in person tomorrow but is there anything that can be done about this? should i return my ipad a
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Just started an Unlimited Elite contract with AT&T. I remember the salesperson telling me that my first bill will appear super high on the AT&T app but that it wouldn’t be the actual cost. My first bill is showing up around $280 for two lines. This seems unusually high? I was told my monthly
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I paused my autopsy a couple of weeks ago. I have updated my payment information and hit the toggle button to put auto pay back on but it’s still showing it is paused. Can anyone help me ?
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No one told us of these excessive fees when I transferred to ATT.
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Hello- My husband is in South America right now (Santiago, Chile) and all of a sudden cannot receive phone calls. When he's called, the phone doesn't ring and a message in Spanish comes up (we think it says that the number doesn't exist?). Voicemail is not an option. He has been on the phon
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I traded in my iPhone 11 for a iPhone 14 pro and was supposed to get max credit. I mailed it back mid October. It is now February and I have not seen a credit. I realize it takes 3 billing cycles and that has come and gone. Who do I contact about this? Thanks
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The motherboard failed Samsung says it was damaged and wants me to pay for it. It is only 6 months old. I have traded in my old phone and got this one free because of the promotion att was running now I have no phone and I still have 3 years with att. I don't know what to do
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I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?
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is there a way to combine 2 emails so I don't have to sign out of one to sign into the other?
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One sbcglobal.net address works fine. Never have to change a thing there. My other I have to reset the password every time I sign in on every device and app, and can only be logged into one at a time. So (Edited per community guidelines) annoying.Any solutions out there? Like real permanent ones? Ch
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I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
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See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
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Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi
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I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa
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I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB. I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub
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