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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

23K

(22349)

Accepted Solution

Official Solution

High Mobile Data Usage

I've been nearing my data limit for the month (4GB) over the last 3-4 days. AT&T sends me a text every morning that I am anywhere from 500-800MB of usage closer to, and then beyond, my limit. Both my phone data usage menu and AT&T's data usage logs do not show anything more than 200MB of dat

Questions

16

1

0

AT&T Cell coverage in West Yarmouth MA doesn't work

I have had At&T service for over 5 years. I have a home in west Yarmouth MA, Since July we have had almost no service in that area. Calls cut off. Incoming going straight to voice mail and no message. I am ready to change service if I can't find solution. I have been unable to speak to anyone a

Questions

14

1

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increase of bill without any reason

I have been an ATT customer for 20 years. Last month, because I was reciving too many junk adversting calls/texts, I requested for a number change and I got it . They said that change service was a free service. A few days later, ATT increased my bill from $136 (regularly) to $156 without any reaso

Questions

20

2

0

Accepted Solution

Combined billing

I moved to combined billing and also disconnected U-verse. I paid 2 months of invoices for wireless, internet and U-verse to my old account numbers. I was also billed for the 2 months of internet and wireless under the new combined billing account and the payment was auto withdrawal. I have

Questions

37

4

0

Never have had an ATT account, still getting bills

I have never had an ATT account (and never will based on what's happened), my email address was hacked in a data breach and used to open an account. I have received email statements saying I owed $500 then $1000. In both cases I contacted ATT fraud and they agreed that the account was scammed and I

Questions

74

4

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10 months after I signed up -- still No credits & discounts started

I started my wireless service for 4 lines in November 2021. I am not getting my credits for porting from different carrier. I am not getting my 25% discount for internet customers. I am having gigabit internet from few years. And I combined my internet bill and wireless bill in an 2022. I am call

Questions

22

2

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Closed

Roaming charges

I am so upset I am in tears. I went on a two day cruise.  I called ATT who told me that I needed the international plan.  I told them I was on a cruise and they said this will cover you.  If you have any problems have them read my notes and you'll be covered.  I called every day

Questions

372

17

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I was scammed

I saw AT&T still had their "any year any condition" deal going on with Samsung and I decided walk into an AT&T store to trade in an old Galaxy S3 for $800 credits which went great. I decided to use the credits to get an S22 and I was told by the manager there was a promotion going on where I

Questions

39

8

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Signature Program Elite vs Premium

AT&T recently switched their top tier program from Elite to Premium to avoid having to offer HBOMAX for free to new customers. For those of us who are on the elite program are we still eligible for the signature discount? Currently the "legal stuff" outlines requirement to be a part of the Premi

Questions

31

3

0

Accepted Solution

Official Solution

If there's any programs help?

I was wondering if there's any programs out there that can help me pay my last due balance on my phone number since the COVID pandemic because I lost my jobs and ended up being homeless since it started so I was just wondering if there's a program out there that can help me get caught up with my bil

Questions

25

1

0

Accepted Solution

Official Solution

How do I change my Payment date for Autopay?

I am on Auto pay And I want to change my payment date

Questions

98

4

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Why do At&t have hidden fees?

Hi, I was a tmobile customer; & I switched to at&t because of a sale rep. that was in my neighborhood in the new city I moved to. I never had at&t before, but he was able to sell his service very well. He told me, that my trade in would cover the $800 for the 13pro and there will be a ba

Questions

25

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