Wireless Billing

So right now I'm just seeing my name and our address on bill statements Is there any way to add my spouse to bill statements? Will adding her as an authorized user do the trick? Thanks!

I returned a iphone13 pro within a week of receiving the new phone and 3 months later I am billed for not returning it. I been on several calls with reps for long periods of time and no help. I've been an wireless customer for almost 30 years and I've not returned an item or failed to pay a bill. US

RE: AT&T suspended and canceled my trade in credit The last week of September/First of October I went into my local AT&T store to purchase a new phone with the special they were offering on iPhone 14.  I had a iPhone 8 to trade in and was told that I would receive $300 credit that

So, I recently placed a new online order for wireless services and paid the money on my receipt sent to my e-mail. To my surprise, I wake up today and there are two (2) additional charges. One for $96.25 and another for $27.19 in addition to the already paid $219.69 which was the total for the order

17 years with ATT and they can't help me..... Mother died two days ago, husband had a stroke last night and they will not help with making a payment in two weeks. I have never missed a payment or anything! Time to call Verizon I guess. I just can't believe it. I have referred so many people because

I added someone to my service and I'm regretting it. They ask a bunch of questions as to why the bill is high (it was the 1st bill and practically 2 months worth of service) and it takes me to have to remind and ask for their portion of the payment. This has made me late and my bill is so high becau

I have the Protect Advantage Insurance for my phone. On my bill, there are two charges for "Protect Advantage": - Protect Advantage Insurance for 1 $8.99 - Protect Advantage Support Services for 1 $6.01   What is "Protect Advantage Support Services"?

I need bill reprints with detailed bills including usage from 2009 to around 2014. I previously received a letter stating I could request this with for a fee. Who do I need to contact to obtain this information? I contacted 800-288-2020, both the representative and their supervisor state they do not

I had changed my plan over a year ago and was told my new plan will be cheaper. I went from paying $25 a line to $45 a line. When I called customer service to complain, they kept telling me it is there best rate and that it is cheaper than my other rate. I was once paying close to $300 a month to ov

I’ve done what it’s said to do online where I click on the link for “manage text 2 pay” and it only takes me to a screen that has payment info to sign up. I want to disable all text 2 pay on my account and it’s more difficult than it needs to be since the directions within the support page aren’t co