Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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AT&T Unlimited Your Way: Premium, (Elite), Extra, and Starter per line cost chart for consumer plans.

Elite: While you can't add Elite anymore, I included information on the differences so you could do calculations on adding lines to your plans. Priority: Premium and Elite are at a higher priority than Extra, Starter, and all other AT&T consumer plans (even fixed data plans). This is not a pub

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AT&T Arizona Wildfire Relief

Our thoughts are with everyone impacted by the recent fires in Arizona and our customers who have friends and family there. AT&T is working around the clock to help people prepare for and recover from these fires. For the very latest information, please refer to AT&T Providing Relief

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How to add my spouse to att wireless bill statement address?

So right now I'm just seeing my name and our address on bill statements Is there any way to add my spouse to bill statements? Will adding her as an authorized user do the trick? Thanks!

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Returned Device not Received by ATT

I returned a iphone13 pro within a week of receiving the new phone and 3 months later I am billed for not returning it. I been on several calls with reps for long periods of time and no help. I've been an wireless customer for almost 30 years and I've not returned an item or failed to pay a bill. US

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Part 2 AT&T CHEATING ME OUT OF IPHONE TRADE IN

RE: AT&T suspended and canceled my trade in credit The last week of September/First of October I went into my local AT&T store to purchase a new phone with the special they were offering on iPhone 14.  I had a iPhone 8 to trade in and was told that I would receive $300 credit that

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Additional charges after placing new online order

So, I recently placed a new online order for wireless services and paid the money on my receipt sent to my e-mail. To my surprise, I wake up today and there are two (2) additional charges. One for $96.25 and another for $27.19 in addition to the already paid $219.69 which was the total for the order

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WOW

17 years with ATT and they can't help me..... Mother died two days ago, husband had a stroke last night and they will not help with making a payment in two weeks. I have never missed a payment or anything! Time to call Verizon I guess. I just can't believe it. I have referred so many people because

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added account to my service

I added someone to my service and I'm regretting it. They ask a bunch of questions as to why the bill is high (it was the 1st bill and practically 2 months worth of service) and it takes me to have to remind and ask for their portion of the payment. This has made me late and my bill is so high becau

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Protect Advantage Support Services - what is it

I have the Protect Advantage Insurance for my phone. On my bill, there are two charges for "Protect Advantage": - Protect Advantage Insurance for 1 $8.99 - Protect Advantage Support Services for 1 $6.01   What is "Protect Advantage Support Services"?

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Bill reprints with detailed bill that includes usage from 2009

I need bill reprints with detailed bills including usage from 2009 to around 2014. I previously received a letter stating I could request this with for a fee. Who do I need to contact to obtain this information? I contacted 800-288-2020, both the representative and their supervisor state they do not

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At&T Customer Service Lied

I had changed my plan over a year ago and was told my new plan will be cheaper. I went from paying $25 a line to $45 a line. When I called customer service to complain, they kept telling me it is there best rate and that it is cheaper than my other rate. I was once paying close to $300 a month to ov

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How to disable text 2 pay

I’ve done what it’s said to do online where I click on the link for “manage text 2 pay” and it only takes me to a screen that has payment info to sign up. I want to disable all text 2 pay on my account and it’s more difficult than it needs to be since the directions within the support page aren’t co

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text

need to view text content for legal no phone access

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Billing issue with Att

Hello, I am having a major issue with ATT ongoing billing me for a service i don't have and never had installed. A technician came out to do so and couldn't. I have never once had ANY ATT service but you guys have passed my acct on to a bill collection service. I am pretty sure Att is becoming the b

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Can't get voicemail messages

Always says you have no voicemail messages

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 • Wireless

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at&t email won't connect to pop account settings.

AT&T email won't connect to pop server acct. I have used outlook 2010 for years and changed this past summer to Outlook 365 with no problems.   I had to change my password and all I get when I try and connect is "Something went wrong and Outlook couldn't save your account settings." 

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Incorrect caller ID on calls to India

I have international calling activated in my account. Since last few weeks, whenever I call India (used +91 prefix) the person I call gets incorrect caller ID (starting with +91) instead of my US number. Also the call voice quality is terrible. I have to disconnect and call back again few times befo

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 • Wireless

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VISA Reward Cards Expired

It makes no sense that AT&T VISA Reward Cards have expiration dates. The money on them was our incentive for getting AT&T, but we just realized that the cards expired a week ago -- even though checking their balances by phone reveals they still have balances on them that we cannot access. I

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 • Internet

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I what to buy a gateway

I want to buy a gateway to replace my 2Wire 198. Is that possible, and will AT&T configure it to my current internet service?

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 • Internet

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

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 • Wireless