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international data usage
I was on a cruise last week and my 5 year old son took his ipad that is linked to ,y daughters account. She informed me that he has $600 of international data usage. She has called at&t and they have not helped. We didnt change anything on it. He did have it on to play games. But never Did it wo
How do I sign up for International day pass for a specific day?
I'm departing the US late on a Saturday and will arrive in Europe early on a Sunday. The only options for turning on International day pass are "Today", and last and next billing cycle. If if don't turn it on before I leave will I be able to turn it on once I arrive?
Att next up feature wrongful charge
I never like to have the $5 next up feature on my account. In December I got new phones for my family and I made sure to say we don't want to have the next up feature added. I went in weeks later to add screen protectors and made sure to say I don't want the $5 next up feature. This was add
what is UNRC WIX
I am using a wireless plan called "UNRC VALUE 50". I believe it was probably grandfathered in many years ago. The plan includes 50 anytime minutes, Unlimited Mobile to Mobile minutes, and UNRC SMS (Unlimited) and UNRC MMS(unlimited) I am using an Alcatel flip phone model 4052* I normally would ha
OVERCHARGING MY ACCOUNT -NO HELP
I have tried for the last 4 weeks going to the E prien lake rd store. and NO manager ever called me as promised NOR came out of the back. I was supposed to get a $150 credit and $100 credit from retention because I never got my $300 gift card for signing up for fiber. I have been a customer for
Where is my Student Discount for Prepaid Unlimited?
When I ordered my SIM and ATT Unlimited Plan (Prepaid), I did it through student bean verification via https://connect.studentbeans.com/v4/hosted/at-t/us/ and it was made clear that starting from month 2 students will get a discounted price of $40/month for the unlimited plan. However, after I go
Billing and rate hikes
Is AT&T trying to run off all of their customers???? I've been a loyal wireless customer for 37 years and a Uverse customer for 11 years. All of my services with AT&T have gone up over $165.00 per month combined in the last month with no explanation other than they want to phase out U
How can i lower my bill
Trying to figure out how to lower my monthly bill for wireless and home internet. Here is the breakdown of what i have now. Internet - $70.54 This is broken out as $59.99 for Fiber 1000, $10 equipment fee, plus taxes and fees. This amount went up $21.39 from last month due to the 12 month i
2 installments one 1 sim
Hi, So 2 years ago I preordered the note 20 ultra with a trade in promotion. I am Currently still paying the phone off and now I want to get the 13 pro max. So I was wondering if I could keep my note 20 ultra on the installment plan and get the 13 pro max. Keeping the same phone number and still be
Non returned device fee
I signed up for a $10 watch plan using split billing on my company phone. It was a nightmare to get service started but after a few weeks it finally got activated. Today I get a bill for over a thousand dollars. I check my account and they are charging me a non returned device fee. But I never eve
Is there any way to get service turned back o. When suspended and make a payment arrangement and pay most of what's owed up front like two thirds of it and pay other in week when get paid times hVe really been hard with having covid and not being able to work to people where I work having it and not
Switch from Business Account to Personal
Good Morning, I've been a member of AT&T for almost 2 years with a business account with my boyfriend but now that he is not working there anymore, we would like to switch to a personal account. Is there a way we can do this soon? The amount we're paying monthly is really high for a while and we ha
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