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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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Government taxes & fees

My at&t bill has been 176.54 consistently but I'm looking more into it now and I see that my line where I have an iPhone 12 mini on a free installment plan has more fees and taxes than another line on the account that doesn't have a phone with an installment plan, which of these taxes and fees a

Questions

570

11

0

Renewal of plan.

I paid my bill online the day of the due date and it's telling me I have to make a payment to renew my service ..which I already have....  

Questions

22

1

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Texas State Sales Tax

Two phones billed. One is a few dollars more per month than the other. Yet, when I look at the Texas State Sales Tax amount, the sales tax on the lower cost line (based on Monthly service charge) is higher than the higher cost line. Chatted with no answer provided. Lined to the page she said would h

Questions

15

1

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Setup not working at all.

We are currently experiencing an issue processing payments. Please try your request again later. No other services are impacted. I was going through the setup process for my new number and entered the credit card info, got that error message. My card was STILL CHARGED but it keeps saying that and m

Questions

10

1

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Accepted Solution

Besides FCC and BBB, who do I file complaint's against ATT with?

I Have had the worst nightmare since joining ATT from Verizon. I only came over because they offered a nice deal to port in ($700 per line for 3 separate lines). To send in my trade in verizon phones, I was told, per ATT, "you recieve the phones just send them back in the same box." No issue, I rece

Questions

877

9

0

Accepted Solution

Official Solution

bill doesn't show what country day pass was used in

Where you can see what country international day pass was used in for a given day? When I go on trip to more than one country the bill definitely does not show and even the detail usage does not show what country it was used in. Is there another way to see that?

Questions

44

6

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review

Hello, I just wanted to make a review so that people actually know how At&t is before switching to them. We had the absolute worst experience with them. First we try to have Wifi installed but the service tech never showed up on the scheduled day to install it, but for some reason they were able

Questions

24

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Formal complaint for public knowledge before having to take case to arbitration

In April of 2022 we upgraded my wife's phone from Verizon with an at home rep the day we were getting our new ATT fiber internet installed. The agreement was to lower her monthly bill and upgrade her iPhone 10 to an iPhone 13 which was to include a $700 credit for the trade-in of the iPhone 10. Afte

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13

2

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Trade in credit

When do you receive the credit for trade jn

Questions

26

4

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Auto pay discount

I recently upgraded one of my 8 lines on my account. After doing so I received an email saying that if I signed up for paperless billing and if I also signed up for auto payment I would receive a $10 disc per line. I was already signed up for paperless billing. I called and spoke with an AT&T re

Questions

3.1K

4

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Accepted Solution

Official Solution

Can I pay my mobile bill in advance?

If my balance is $0 can I pay my mobile bill in advance? What's the maximum I can pay?  I will be out of the country for a few months and want to make sure I don't fall behind on payments.

Questions

1.3K

4

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Problems with the service and facturacion

Both of my iphones 12 pro max and 13 pro max doesnt have any service at all,and the last bill was very expensive to pay for something that same att made that mistake,they coudnt do anything about it on the store and costumer service either.

Questions

22

4

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