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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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AT&T Unlimited Your Way: Premium, (Elite), Extra, and Starter per line cost chart for consumer plans.

Elite: While you can't add Elite anymore, I included information on the differences so you could do calculations on adding lines to your plans. Priority: Premium and Elite are at a higher priority than Extra, Starter, and all other AT&T consumer plans (even fixed data plans). This is not a pub

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AT&T Arizona Wildfire Relief

Our thoughts are with everyone impacted by the recent fires in Arizona and our customers who have friends and family there. AT&T is working around the clock to help people prepare for and recover from these fires. For the very latest information, please refer to AT&T Providing Relief

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Why the charge of$75 for LPMLOW1. What does this stand for?

Don't know what this hidden charge is that shows up on my first bill

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Unable to cancel trade-in

I had a trade-in deal in early August. When I received the new phone, it doesn't have SD slot so I made a call to ATT to return it. The new device was successfully returned and delivered to ATT at Aug 24th, but I still keep getting the monthly installment charge in my bill since then. I tried to cal

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Cancel line

I need to get my son off my plan. If he pays the remaining balance of his phone off, can he walk away, or is there additional fees?

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How do I calculate my Early Termination Fee?

I want to know what the EFT is if I change providers. (I know about the installment portion for my phone; that is clearly on my bill every month). But I am trying to figure out the fee to terminate my service. I landed on this page, that has step by step instructions but the instructions don't m

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MY BILL IS MORE THAN DOUBLE WHAT I WAS QUOTED AND NOW I CANT REACH ANYONE

This first started when I contacted an ATT fiber salesman that had been reaching out to me to give him business on our office move. I am in sales so I respected him reaching out to me multiple times.  Long story short, the installation process was drug on for over two months and was told that

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AT&T sends me bills--I have no account! They have the wrong email; no place to write them

AT&T keeps sending phone e-bills to my email, but I have no AT&T account. There is no email address to fwd these emails to (you have to sign in to contact them, but i HAVE NO AT&T account, sheesh, so I can't sign in). (And boy do I never want one). I have called and sat on hold for 100

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Re: How do I leave a review for AT&T

Spread the word!  Leave reviews on their social media, your social media and tag them, Google Reviews, Yelp, Angie's List. Another trick is to google "AT&T reviews" as if you were looking to view their reviews... and links will come up to take to where other people have left reviews.  Leave one on e

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trade in credit - switching from business to personal

will my trade in credits move from business to personal account when I switch from business to personal?

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sent to collection agency

My mom is 95 and we moved her into assisted living May 1. We closed her at&t account in April before we moved her.  Her phone no longer worked.  She kept getting billed and each month we would talk to at&t and they said it was closed.  She still got billed each month until we

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Itemized calls and texts

Is there a way to view and print itemized phone calls (incoming and outgoing) AND text messages (phone numbers texted) for a monthly billing cycle?

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Order phone under warranty

All I can find is information on how replacement and warranty work. I need to know how to ask for the replacement. Not how to insert a sim card.

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 • Wireless

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Sim card

I currently have the acp program with a different carrier that uses AT&T towers but it doesn’t work right and I can’t access my account online. My phone is unlocked and can be used with any carrier I just need a SIM card to transfer my number over to for AT&T without having to pay for a plan

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 • Wireless

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Verify Identity

I received the following message:Unfortunately, because we were unable to verify your identity with the information you provided, your order was canceled and your credit card has not been charged.We'll be happy to help you with your purchase. Please just visit one of ourAT&T stores and present y

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 • Wireless

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Carrier Visibility on ipad

Hello, I’ve called AT&T 3 times today to request the carrier visibility on for my iPad. No one knew what I was talking about and twice I was disconnected and no one called back.  Please help!!!!!

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 • Wireless

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Downloaded App

I downloaded an app a couple of years ago, at least, that kept your phone from ringing if the phone number was not in your contacts. But, it does show up as a missed call. This app was a feature that ATT provided. Now, I would need to remove the app but I have no idea how to find it much less remove

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fiber

when is fiber going to be available at my address. I have seen them working and laying the line but it still shows unavailable in my neighbor hood

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 • Internet

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

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Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

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 • Email

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att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

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 • Email

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