Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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3 way calls on phone bill

If my AT&T phone number is called and connected to a three way or conference call, will the caller's number and/or the second part's number show upon my phone bill?Thank you,Customer

Questions

7.2K

7

0

Worse Customer Service. Sick Tired. Wasting my MONEY & TIME. More than 30 Businessdays

I preorder iPhone 11 Pro from AT&T on September 13th, 2019 (Order number: ***).  I received ordered phone on September 24th, 2019.  Per preorder purchase agreement, I returned the phone within 2 weeks (on October 1st) for refund. To date, I have not received refund.  In addition, AT&T has also been

Questions

59

0

0

Horrible service

I was told by a lady I would pay 120 a month for my and my boyfriend it was a 3 hour phone call and the call drops and I can’t get in contact with her then I go to the actual store and the man tells me 155 for 2 people I’ve never delt with such (Edited per community guidelines) in my life.

Questions

35

1

AT&T SUCKS

I chatted with 3 reps about the PDF not working.  " oh we'll send it to your email " We'll guess what, I was told the reps can't do that. So they LIED to me 3 TIMES. So I switched to receive a PAPER BILL rather than put up with the LYING. TELL THE TRUTH, I CAN RESPECT THAT. But when you LIE , that (

Questions

49

0

0

Billing/Customer service runaround

We upgraded my wife's phone to the new Iphone pro max 13 256g and was advised that we could get the 12 mini for $5 a month back in Jan 2022. We did the deal! I called in march when they charged me full monthly installment price of $17.50 and they advised it would take three months to kick in. I wai

Questions

24

2

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business account runaround

I cancelled a line off our business account and our bill went up. Not one person in 3 hours worth of phone calls can explain this. 2 weeks later, I cancelled our account entirely. I was told I would receive a final billing, and not to pay the prior bill that I had a question about, wait for the fin

Questions

11

1

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FINAL BILL - Customer Service Lies and Talks in Circles

Am I the only one who has experienced this nonsense with my final bill??? I ported out all 4 phone lines on the last day of my billing cycle (July 11th) - and yet one of the phones I think didn't fully port until one day into the next billing cycle.   When I originally called to double chec

Questions

43

7

0

Sale price not being honored?

So, I just upgraded my phone to the 13ProMax, the website said I was to pay (rounding down for easiness sake) about $20/month for 36 months, if I use the installment plan. Otherwise I'd pay the full $999.    Now I find I am being billed $27 per month for 36 months, which is VASTLY di

Questions

24

4

0

Returned Bank Draft

I had a returned bank draft due to an error in the billing of my account.  Will ATT  redeposit this overdraft and if so how many times and will they allow me to  make a payment before disconnecting my service.   How long before service could be disconnected.  Thanks

Questions

10

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Continued to Bill Under Business Plan

Initially, the sales clerk erroneously set up my new account under Business plan. I stopped being on my daughter's AT&T account because the phone was outdated and I wanted my own account. We have been on AT&T since 2015, I believe in Texas. Three weeks later I had a mild stroke. Dropped my p

Questions

17

2

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My AT&T bill

Since my husband and I BOTH upgraded our phones, iPads, and iwatches in March I have been having problems with my AT&T bill EVERY MONTH!! I showed them what they did wrong or billed me wrong for, I’ve spoken with all of the departments including the fraud department! So, about 2 months ago I thi

Questions

37

2

0

Accepted Solution

Official Solution

Getting our 340 area code phone number released from ATT/Liberty to switch to a US cellular company

For years when we lived in the Virgin Islands, we had a 340 number through AT&T. We have moved to the states and want to keep our 340 number but want to switch from ATT/Liberty to a US cellular company like Cellular One or Xfinity/Comcast. We have heard from several friends who have also moved

Questions

176

5

0

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