Cyber Monday Deals: Buy a Samsung Google S22 & get Free Galaxy Buds 2 - while supplies last!
Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

23.6K

Ask a question

Pinned posts

(2)

Accepted Solution

Official Solution

Pinned

AT&T Unlimited Your Way: Premium, (Elite), Extra, and Starter per line cost chart for consumer plans.

Elite: While you can't add Elite anymore, I included information on the differences so you could do calculations on adding lines to your plans. Priority: Premium and Elite are at a higher priority than Extra, Starter, and all other AT&T consumer plans (even fixed data plans). This is not a pub

Questions

1.1K

3

Closed

Pinned

AT&T Arizona Wildfire Relief

Our thoughts are with everyone impacted by the recent fires in Arizona and our customers who have friends and family there. AT&T is working around the clock to help people prepare for and recover from these fires. For the very latest information, please refer to AT&T Providing Relief

Questions

13

0

0

(22910)
Help..AT&T sent me to collections

I cancelled my service in November 2015. Was told how much I had to pay to settle everything. About $210.The woman on the phone thanked me for using AT&T and I thought everything was good.I checked a credit report last week and saw AT&T had sent me to collections for $450! I didn't get a bill an ema

Questions

901

4

0

latest bill is $407!!

I am in shocked for my latest bill! it is $407! well in fact i am up to date paying my bills!!! I am really thinking of switching from at&t to other carrier! it is non acceptable!

Questions

25

2

0

Closed

October Bill is $407!!!

Dear At&t, it is just not acceptable to charge ke with $407 from october bill! My plan is unlimited bundle, and I am always paying on time! I dont know where do you get this $407 from charging me, i rarely use the unlimited call and unlimited text! I dont call overseas! I dont use the plan excep

Questions

17

1

0

Transferring a family member's existing account/line onto my family plan

I am transferring my mother's phone line (which currently is in her own account) into my family plan. Once completed, will she still have access to all her voicemails and texts since she's not changing numbers or phones?

Questions

21

1

0

Pay off phone without cancelling any lines

Hello. I got 5 iPhone 12's recently with a deal with ATT to switch over to them with trade in. We ended up doing that, and got them along with 2 Galaxy A12's. I want these A12's to be carrier unlocked. They are fully paid off, but the thing is these phones carried the SIM cards that were suppose

Questions

40

2

0

Accepted Solution

Official Solution

Auto pay discount

I recently upgraded one of my 8 lines on my account. After doing so I received an email saying that if I signed up for paperless billing and if I also signed up for auto payment I would receive a $10 disc per line. I was already signed up for paperless billing. I called and spoke with an AT&T re

Questions

5.4K

16

0

Do I get a refund after canceling plan?

I am deciding to cancel our plan within the 14 days after activation. Will we get a full refund? And our trade in devices back? Or since we traded in our phones we just have to pay off the ones we got from AT&T?

Questions

25

2

0

Closed

AT&T refusing to give $700 BOGO credits from 9/14/2018 - 9/26/2018 BOGO promotion

During the date in the title above (Sep 14 - 26, 2018), AT&T had a BOGO where if you bought an iPhone X and/or iPhone XS Max (two+ lines req'd), that you would receive $700 in credit to your account over the course of 30 months beginning on or after the 3rd billing cycle. I completed my online o

Questions

1.5K

12

Accepted Solution

Family Plan Insurance Policy Question

Hello forum, We have to move our primary line off of our family plan (to a corporate plan). The insurance plan for the phones on the family plan is billed on the primary line. What happens to the insurance when the primary line is moved off the family plan?

Questions

24

1

0

Fraud Incident

I have a fraudulent case and have followed the instructions on the web. I got an email on 10/19 saying I would hear back on a resolution in 14 days. I have heard nothing!!! Please have someone contact me if fraud is important to AT&T. How can I get a status on my claim

Questions

31

1

0

Be the first to reply

(92)
Mi Samsung s21 ulta G998USAS4BUKK sin actualización

Tengo un s21 ultra desbloqueado pero desde diciembre del año pasado no recibo actualización alguna, no se actualizará a Android 13

Questions

 • Wireless

2

0

0

Wireless DVR rebooting itself every night at EXACTLY the same time!

95% of the time.....my WIRELESS DVR will reboot itself at 1:00am (actually 1:01am according to Alexa). WHY?  I've had techs come out for the past 7-8 YEARS and they cannot figure it out.  I would say that about 40% of that 95% I have to physically go into the living room and reboot the AC

Questions

 • TV

5

0

0

My AT&T, high-speed Internet is hacked with a bow Bogan ip address

203.0.113.42 that’s the Hacker I believe or 99.35.19.134 can anyone help me to find out where this this is playing to where it’s coming from I know it’s hacking my AT&T modem that be BG something 700 it’s a Motorola me by Motorola. It’s a model it’s a modem and I am U-verse modem gateway? He’s b

Questions

 • Internet

8

0

0

ACP

I recently got accepted for the ACP benefit, but my original plan was the $40 a month. I need to switch my account to the $30 a month so ACP can pay for the entire thing.. If I switch my plans over with it still pay for it or will I have to come out of pocket $30 since it's being "renewed"

Questions

 • Wireless

7

0

0

Wi-Fi calling on prepaid plan

Currently in Canada and using a compatible device (iPhone 13 Max) and eSIM but cannot seem to get Wi-Fi calling. Is it even possible on prepaid? Can anyone please guide on this? — I tried to enable it and toggle it etc. it’s simply not working.

Questions

 • Wireless

6

0

0

Why is it so hard to see my order status page?

I ordered fiber over a week ago and it says package is shipped and all im trying to do is track my order but i keep getting redirected to the troubleshoot and repair site and says it cant access it over and over again. Getting anywhere on this god forsaken website is a nightmare. Redirects and cons

Questions

 • Internet

7

0

0

Trending Accepted Solutions

(248)

Accepted Solution

Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • Email

1.7K

25

0

Accepted Solution

Official Solution

Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1.2K

8

Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

493

2

0

Accepted Solution

Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

356

1

0

Accepted Solution

Official Solution

att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

Questions

 • Email

344

1

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.