Wireless Billing

I had changed my plan over a year ago and was told my new plan will be cheaper. I went from paying $25 a line to $45 a line. When I called customer service to complain, they kept telling me it is there best rate and that it is cheaper than my other rate. I was once paying close to $300 a month to ov

When att changed tech in March '22 they continued to bill for services that they were not providing. We had NO tech services to a smart watch from att. ALL functionality between the watch and phone was through Samsung tech. Att refused to issue any credit because a call in Feb '22 to att resolution

I saw an on TV that I could trade in any samsung device and receive a New Samsung free of charge. I took my S8 in and decidedly on S22 ultra and was told I would begin seeing the credits after 2nd or 3rd billing. That hasn't happened and when I call they say the phone didn't qualify except for $

Nothing but problems since I switched over AT&T but if you need help you can't get it. I was offered a promotional gift in store but I guess it wasn't a real thing so now they are trying to get me to pay 400 dollars for the "free" gift. Which by the way was an old model smart watch they had just

I am trying to add a line to my cellular service, but I am unable to because apparently I have outstanding balances for DirecTv and uVerse. How can I go about settling these or setting up payments so I can add a line sooner rather than later.

I’ve done what it’s said to do online where I click on the link for “manage text 2 pay” and it only takes me to a screen that has payment info to sign up. I want to disable all text 2 pay on my account and it’s more difficult than it needs to be since the directions within the support page aren’t co

In June bought phones when bill came I paid the 2 phones but for the last 6 months I’m still being billed. Contacted 5 times got a credit but still being billed.  ATT

Paid for my phone, 1 year later still reporting the installment agreement is not complete. Cannot change carriers because of this 

I was approached in Sam's club several times while entering by 3 AT&T reps. I decided one day to hear them out. They said they pay any old bills off with my previous carrier if I switched to them. I asked the young man again to make sure I heard him correctly “That if he would pay my old servic

I’m so disappointed in ATT. My 12 year old daughters phone line has $600 worth of fraudulent international charges on it. They can’t give me any info about the charges. I’ve been a long time customer and this is just ridiculous. Reporting them to the fcc and canceling service to go back to Verizon o